Proven professional with extensive experience at COLOURFLEX INKS AND COATINGS LTD, excelling in organization and customer service. Demonstrated expertise in data entry and client relations, enhancing office efficiency and customer satisfaction. Achieved a significant reduction in visitor wait times and streamlined administrative processes, showcasing a commitment to excellence and a proactive approach to problem-solving.
Work History
Receptionist
COLOURFLEX INKS AND COATINGS LTD
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Resolved customer problems and complaints.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained visitor log for entering and leaving facility for security purposes.
Assisted with planning office events and meetings for smooth execution.
Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Streamlined invoice processing to ensure timely payments and financial operations.
Reduced waiting times for visitors by implementing more efficient check-in process.
Assisted in event planning and execution, ensuring seamless operation of company functions.
Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Collected Type payments, processed transactions and updated relevant records.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Data Entry Clerk
COLOURFLEX INKS AND COATINGS LTD
08.2020 - Current
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Verified accuracy of data entered into system to produce error-free reports.
Sorted documents and maintained organized filing process.
Created and maintained data entry logs to track data entry activities.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.
Streamlined data entry processes, reducing entry time and minimizing errors.
Assisted in development of new data entry protocol, leading to improved data integrity.
Contributed to customer satisfaction, resolving inquiries and issues with prompt data retrieval.
Enhanced team productivity with organization and filing of documents both digitally and physically.
Coordinated with multiple departments to collect and enter data, ensuring interdepartmental coherence.
Corrected data entry errors to prevent duplication or data degradation.
Maintained files, records, and chronologies of entry activities.
Used computer software to store and retrieve data.
Managed and organized documents for data entry tasks.
Checked for accuracy by verifying data and records.
Followed data entry protocols, rules and regulations.
Updated and maintained customer information, documents and records.
Created spreadsheets for more efficient recordkeeping.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Education
Diploma - Diploma in Law
Ruaha University College
Iringa,Tanzania
Diploma - Diploma in Records Management
Tanzania Public Service College
Dar Es Salaam
05.2018
Certificate In Law - Certificate in Law
Ruaha Catholic University
Iringa,Tanzania
11.2011
Skills
Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Customer and client relations
Data inputting
Office administration
File management
Document management
Documentation and reporting
Bookkeeping
Basic accounting
Document control
Record preparation
Front desk operations
Recordkeeping and bookkeeping
Reception desk management
Certified Microsoft office specialist
Customer service
Payment processing
Billing and invoicing
Records maintenance
Timeline
Data Entry Clerk
COLOURFLEX INKS AND COATINGS LTD
08.2020 - Current
Receptionist
COLOURFLEX INKS AND COATINGS LTD
Diploma - Diploma in Law
Ruaha University College
Diploma - Diploma in Records Management
Tanzania Public Service College
Certificate In Law - Certificate in Law
Ruaha Catholic University
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