Summary
Overview
Work history
Education
Skills
LANGUAGES
Affiliations
References
Timeline
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Rebecca Feya Malekela

Rebecca Feya Malekela

Dar es Salaam,Tanzania

Summary

Versatile professional with more than 5 years of experience in procurement, marketing, logistics, customer service, and tender operations. Skilled in managing supplier relationships, driving product visibility, executing high value tenders, and ensuring timely, cost effective sourcing. Strong background in both B2B and retail environments, with a proven ability to improve operations, boost sales, and support cross-functional teams in fast-paced sectors.

Overview

9
9
years of professional experience
2023
2023
years of post-secondary education

Work history

Procurement officer (Internal Transfer)

Simba group
Dar es Salaam, Tanzania
08.2024 - Current
  • Managed procurement across all business units, including food manufacturing, oil & lubricants, tire distribution, logistics, and general supplies.
  • Processed over 400 purchase orders monthly, maintaining supply consistency and minimizing delays in production and service delivery.
  • Led procurement for large scale tenders involving UN agencies, MSD, TANESCO, and NGOs, ensuring full documentation, pricing compliance, and timely delivery.
  • Maintained supplier base of more than 70 active vendors, regularly reviewing performance, delivery timelines, and quality standards.
  • Supported production team in sourcing raw materials for corn puff lines and importation coconut cream, increasing output by 20% year over year.
  • Procured critical inputs for concrete pole manufacturing for rural electrification projects, ensuring uninterrupted production through accurate inventory forecasting.
  • Worked closely with CIT and logistics teams to supply armored vehicle parts, safety kits, and tracking devices, helping reduce fleet downtime by 30%.
  • Collaborated with finance and stores departments to verify deliveries, reconcile supplier statements, and maintain 99% audit compliant procurement records.
  • Ensured all procurement activities complied with TRA, TMDA, TBS, and PPRA regulations, particularly for regulated and imported items.
  • Oversaw logistics procurement operations for group’s commercial trucking fleet (40+ trucks) including purchase of genuine spare parts, tires, lubricants, batteries, filters, brake systems, gear oils, and other maintenance items.



Marketing & Sales Executive

Simba Food Company Ltd
Dar es Salaam, Tanzania, Tanzania
01.2022 - 08.2024
  • Daily and monthly reporting of sales performance of products sold
  • Assisting sales manager in designing and developing annual sales plan/strategy


  • Expanded Simba Nazi (Coconut Cream) visibility by over 47% across Mwanza, Tanga, Arusha, Moshi, Mbeya, and Zanzibar, contributing to an average monthly sales volume of 8,000+ cartons in these regions.
  • Successfully launched Papazuzu (Corn Puff) into market, onboarding 35+ wholesale buyers and distributing to over 150 dukas and retail outlets, achieving average monthly sales of 5,500 packs within first 5 months.
  • Penetrated school markets in Dar es Salaam, Dodoma, and Morogoro, reaching 120+ school canteens and nearby vendors, resulting in 38% increase in product turnover during school terms.
  • Secured shelf presence in 10+ major supermarkets, including Shoppers, poa, Village Supermarket, and Zamzam Supermarket, with weekly restocking averages of 1,200 packs of Papazuzu and 500+ cans of Simba Nazi per location.
  • Coordinated over 25 activation campaigns, including weekend supermarket samplings and market exhibitions, which directly boosted walk in customer sales by 20% during promotion periods.
  • Produced monthly sales performance reports covering 12 regions, improving stock planning and enabling 15% improvement in forecast accuracy.
  • Worked closely with operations and logistics teams to reduce stockouts by 26% in busy areas like Kariakoo, Mzizima Market (Zanzibar), and Mbalizi (Mbeya).
  • Recruited, trained, and managed team of 18 merchandisers and field promoters, improving shelf visibility and compliance in retail outlets by 70%.
  • Maintained active relationships with 60+ wholesalers, 150+ dukas, and 10 regional distributors, ensuring consistent supply, customer feedback follow up, and strong sales partnerships.
  • Conducted regular market visits across urban and peri urban regions to engage directly with retailers, resolve issues, and ensure product availability and display compliance.

Procurement officer (Internal transfer)

Rabininsia Memorial Hospital
Dar es salaam, Tanzania
01.2021 - 12.2021
  • Coordinated procurement of over 200 different medical and non-medical items monthly, including essential drugs, consumables (gloves, syringes), diagnostic kits, surgical tools, office supplies, and maintenance parts.
  • Raised and processed over 100 purchase orders per month, ensuring full compliance with hospital policy, supplier contracts, and NHIF requirements.
  • Built and maintained strong relationships with 25+ suppliers, including local pharmaceutical distributors, medical equipment agents, and utility vendors ensuring consistent supply and favorable credit terms (average of 30–45 days).
  • Held regular follow ups and check ins with key vendors via email, WhatsApp, and physical visits reducing delivery delays by over 40% within first 6 months.
  • Negotiated better prices and terms, leading to cost savings of over TZS 7 million in Q1 and Q2 of 2024, especially in high volume purchases like examination gloves, detergents, and consumables.
  • Collaborated with pharmacy, lab, maternity, and surgical departments to accurately forecast weekly and monthly usage, significantly reducing last minute emergency orders and improving department readiness.
  • Managed supplier performance tracking, monitoring delivery timelines, product quality, and responsiveness producing monthly supplier scorecards for leadership review.
  • Streamlined procurement documentation, including LPOs, GRNs, invoices, and payment follow ups, reducing processing time by 25% and ensuring audit readiness.
  • Digitized inventory tracking process using Excel and internal stock cards, enabling real time visibility into available vs. requested items.
  • Participated in 3 internal and external procurement audits, with 100% compliance in documentation and supplier contracting.
  • Coordinated urgent orders during critical shortages, such as oxygen cylinders, drip sets, or antibiotics often delivering within 12–24 hours through supplier prioritization and fast-track approval.
  • Prepared and submitted weekly procurement status reports, including pending orders, stock alerts, and supplier issues used for weekly planning by Medical Director and Finance Officer.
  • Worked closely with finance and accounts to reconcile supplier statements, track payments, and resolve any disputes or pending invoices.

Customer Service Officer

Rabinninsia Memorial Hospital
Dar es salaam,Tanzania
01.2018 - 12.2020
  • Managed front desk operations serving 150–200 patients per day, ensuring smooth registration, appointment coordination, and billing support even during peak hours.
  • Led and supervised team of 4 front office staff, fostering collaborative, responsive, and patient first environment through mentorship and daily guidance.
  • Processed over 3,000 patient files monthly, ensuring 100% accuracy in hospital system, which helped minimize errors and speed up service delivery.
  • Resolved patient queries and complaints across multiple channels (phone, email, in person), maintaining daily resolution rate of over 90%, with empathy and efficiency.
  • Worked closely with insurance companies including NHIF, AAR, Jubilee, Strategis, UAP, and others, facilitating pre-authorizations, benefit verification, and approvals playing key role in building trust between patients and hospital.
  • Handled 700 monthly insurance claims, reducing rejections by over 25% through thorough documentation, real time follow up, and collaboration with clinical and billing teams.
  • Led discharge coordination process, ensuring that all billing, insurance, and patient exit steps were completed smoothly contributing to faster turnaround and better patient experience.
  • Prepared weekly reports on patient volume, claims status, and service challenges insights that helped management make informed service decisions and track improvements.
  • Introduced and managed patient feedback system, collecting over 100 monthly insights that directly influenced improvements in waiting time, front desk communication, and complaint resolution.
  • Supported emotionally sensitive cases such as insurance denials or financial hardship patients, ensuring they were treated with dignity, patience, and care often going extra mile to advocate for them.

Procurement & Supplies officer

K- Scientific Limited
Dar es Salaam, Tanzania
01.2017 - 12.2017
  • Procured medical equipment and consumables for client orders and tender contracts, including lab machines, hospital beds, diagnostic kits, and surgical tools managing over 150 procurement transactions monthly.
  • Prepared complete procurement documents for tender applications, including MSD tenders, NGO projects, and hospital framework agreements ensuring timely submissions and full compliance with specifications.
  • Developed and maintained strong relationships with more than 30 local and international suppliers, negotiating better prices, favorable payment terms, and faster delivery timelines.
  • Coordinated logistics and deliveries for orders across Tanzania ensuring timely dispatch to hospitals in Dar es Salaam, Dodoma, Mbeya, Mwanza, and Arusha in line with tender deadlines.
  • Issued and tracked Local Purchase Orders (LPOs), Goods Received Notes (GRNs), and supplier invoices, ensuring that all orders were documented and received in good condition.
  • Collaborated closely with hospitals, pharmacists, and biomedical teams to understand their equipment specifications and tailor procurement accordingly.
  • Monitored inventory levels for fast-moving items (test kits, gloves, oxygen masks), ensuring adequate buffer stock to meet urgent requests and minimize downtime.
  • Ensured procurement compliance with regulatory requirements, including TRA (Tax), TMDA (Medical Devices), and PPRA standards when bidding or supplying government institutions.
  • Worked with finance team to confirm supplier payments, manage project costing, and follow up on customer payments from government and private clients.
  • Supported quarterly supplier evaluations and performance reports, identifying risks such as late deliveries, quality issues, or pricing inconsistencies.
  • Participated in internal audits and tender evaluation meetings, offering procurement insights and technical compliance checks to support contract award decisions.

Education

Bachelor of Science - Economics

Lovely Professional
Phagwara, Punjab

Advanced Secondary Education - History, Geography & Economics (HGE)

Tusiime Secondary School
Daes salaam, Tanzania
02.2011 - 02.2013

Certificate of Secondary Education - Basic Subjects

St. Joseph Millennium Secondary School
Dar es salaam, Tanzania
01.2007 - 10.2010

Skills

  • SKILLS & COMPETENCE
  • Good communication skills
  • Good leadership skills
  • Self-confidence, self-motivated and positive thinker
  • Work well with team, independently and organizing others
  • Able to demonstrate high integrity and honesty work ethics
  • Problem solving
  • Planning and organization skills
  • Time management skills
  • Supply market awareness
  • An outgoing, people oriented, individual who is capable of wearing many different hats
  • Strong desire and ability to deliver excellent customer service
  • Always thinking up ways to improve current processes
  • Material requirements planning experience
  • Inventory control proficiency

LANGUAGES

English: C2 Proficient
Fluent
Swahili
Fluent

Affiliations

  • eading business and leadership books – to stay updated on strategy, procurement trends, and personal growth
  • Volunteering and community outreach – supporting local health or youth initiatives
  • Traveling and exploring logistics systems – understanding how different regions manage supply chains
  • Public speaking & networking – attending career forums, business expos, or procurement workshops
  • Fitness & wellness – maintaining discipline and focus through regular workouts or outdoor activities
  • Market research & trend analysis – keeping up with new products, branding, and FMCG innovations

References

References available upon request.

Timeline

Procurement officer (Internal Transfer)

Simba group
08.2024 - Current

Marketing & Sales Executive

Simba Food Company Ltd
01.2022 - 08.2024

Procurement officer (Internal transfer)

Rabininsia Memorial Hospital
01.2021 - 12.2021

Customer Service Officer

Rabinninsia Memorial Hospital
01.2018 - 12.2020

Procurement & Supplies officer

K- Scientific Limited
01.2017 - 12.2017

Advanced Secondary Education - History, Geography & Economics (HGE)

Tusiime Secondary School
02.2011 - 02.2013

Certificate of Secondary Education - Basic Subjects

St. Joseph Millennium Secondary School
01.2007 - 10.2010

Bachelor of Science - Economics

Lovely Professional

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Rebecca Feya Malekela