Raymond Makarara

Business Development

• Proactively identifying and generating new business opportunities

• Identifying and developing sales pipeline and aggressively market for new profitable clients from the identified target sectors

• Maintaining timely and accurate information within Customer Relationship Management (CRM) database

Business Planning

• Providing accurate forecasts of sales revenue

• Providing management with feedback on emerging market trends and activities in order to support innovation

Relationship Management

• Building business relationship with clients and other stakeholders

• Maintaining timely and accurate information within company Customer Relationship Management (CRM) database

Marketing & Public Relations

• Identifying relevant business expos/forum for AFD to participate in for brand awareness and acquire new contacts

• Providing market intelligence and feedback to management and BD unit

• Preparing proposals and presenting to both corporate and individual clients

Achievements

• Boosting sales volume through newly developed business

• Developed strong pipeline (Both individual and corporate clients)

• Developed awareness of AMREF Flying Doctors' evacuation services in Tanzania

• Signing of Service contract and partnership agreements with stakeholders (insurance companies, agents & brokers, private companies)

Portfolio Coordination

• To spearhead social enterprise business development and growth, developing marketing strategies and market performance through entrepreneurial approaches by implement innovative business concepts.

• Participating in the planning, implementation, and monitoring of key program activities according to Amref and donor/funder/lender requirements and regulations.

• Monitoring of budgets and expenditures for the running social enterprise initiatives.

Monitoring and reporting on the microfinance and social enterprises marketplaces.

Portfolio Development

• Developing a portfolio of social enterprise including securing new funding streams and developing/refining concepts aligning to Amref’ s mission and vision for lasting health change in Africa

• Developing and apply social enterprise development best practices and approaches into new Amref programming; evaluate and promote cross linkage opportunities for enterprise development.

Assisting in developing and preparing business plans, briefings, and public relations material.

Achievement

• Developed partnership with Private health facilities on Laboratory Diagnostic Services

• Developed MoU with Muhimbili University of Health and Allied Sciences on Laboratory Analysis of Research and Survey samples

• Developed partnership with Private and Pulic health facilities on East Africa –Regional External Quality Assesement (EA-REQAS)

• Maintained close relationship with different stakeholders (NGOs, Corporate clients, Insurance companies and intermedieary Agents)

• Developing strategies to achieve and exceed market share and sales revenue targets
• Provision of Health talks and Medical activations to clients and Public.
• Preparation of sectional budget and ensure effective budgetary control
• Steer market research and intelligence and conceptualize new products in the markets
• Maintaining Company’s image and reputation at Public appearance
• Handling customer’s complaints expeditiously with professionalism, ethics and intuitiveness also providing remedial actions.

Achievements

• Signing Direct Billing and Pre-Employment Medical Examination contracts with new recruited Corporate clients

• Increased sales revenue through different marketing initiatives

• Acting as brand ambassador for AAR Healthcare in Tanzania

• Recruitment of Tigo-pesa retail agents of even spread and density
• Ensure Agents visibility in the Distribution Management System (DMS)
• Support the Agents’ growth in cash in and cash out transaction
• Providing market update reports including activities of the competitors to the Regional Supervisor and client relation Manager
• Identify and resolve Agent’s concerns or escalate when unable to solve

• Ensuring adherence and compliance to terms and conditions of operating Tigo-Pesa
• Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to the Regional Supervisor
• Monitor and manage Agents liquidity by ensuring that Float/Cash is maintained at agreed levels
• Ensure Agents’ compliance to (know Your Customer) KYC and (anti-money laundering) AML.
• Ensure Agents visibility via Point of Sales (POS) Materials