Rammya Quraysh
Dar Es Salaam
Summary
Enthusiastic and results-oriented Sales Executive with 2 years of experience in driving sales success and leading small teams. I excel at building strong relationships with clients and understanding their needs, which helps me deliver tailored solutions that boost satisfaction and sales. Known for my ability to motivate and guide my team, I create a positive, collaborative atmosphere that fosters growth and innovation. With a track record of increasing market share and leveraging growth. I thrive on challenges and am always looking for ways to improve processes and outcomes. Passionate about delivering exceptional customer service, I am dedicated to turning every interaction into a lasting partnership.
Overview
2
2
years of professional experience
Work History
Sales Executive
BULK DISTRIBUTORS KENYA
12.2023 - 08.2024
- Proven Sales Record: Consistently achieved or exceeded sales targets by [percentage]% over [time period], demonstrating a strong ability to drive revenue growth.
- Client Relationship Management: Developed and maintained long-term relationships with key clients, resulting in an increase in repeat business and customer loyalty.
- Needs Assessment & Solution Selling: Conducted thorough needs assessments to understand customer requirements and tailored solutions to meet those needs, enhancing customer satisfaction.
- Product Knowledge and Expertise: Maintained in-depth knowledge of the hardware industry, enabling effective communication of product benefits and features to clients, leading to informed purchasing decisions.
- Sales Strategy Development: Collaborated with the marketing team to develop targeted sales strategies that increased market penetration and brand awareness by over 40%.
- Negotiation Skills: Demonstrated strong negotiation skills that led to successful contract closures and favorable terms, contributing to an increase in overall deal value.
- Customer Feedback Utilization: Regularly gathered and analyzed customer feedback to identify areas for improvement, implementing changes that boosted customer satisfaction ratings.
- Cross-Functional Collaboration: Worked closely with product development and customer service teams to ensure seamless order fulfillment and address any post-sale issues, ensuring a positive customer experience.
- Performance Metrics Tracking: Utilized CRM systems to track sales performance and customer interactions, allowing for data-driven decision-making and improved sales forecasting.
Restaurant Manager
MC Moody's
10.2022 - 10.2023
- Operational Excellence: Oversaw daily operations of a high-volume restaurant, ensuring adherence to health and safety regulations, while optimizing workflow efficiency.
- Team Leadership: Managed a diverse team of 12 staff members, fostering a positive work environment through effective training, mentoring, and performance evaluations.
- Customer Satisfaction: Implemented customer feedback systems, which increased overall satisfaction ratings by 80% within the year of operations. Developed initiatives to enhance the dining experience, such as themed nights and special promotions.
- Sales Growth: Led marketing campaigns that resulted in a 40% increase in monthly sales, utilizing social media and community engagement strategies to attract new customers.
- Financial Management: Developed and managed budgets, reducing operational costs by 20% through effective inventory control and supplier negotiations, while maintaining high-quality service standards.
- Conflict Resolution: Handled customer complaints and staff conflicts with professionalism, resulting in improved customer retention and a harmonious workplace environment.
- Event Planning: Organized successful events and private parties, generating additional revenue streams and enhancing the restaurant's reputation within the community.
- Performance Metrics: Utilized key performance indicators (KPIs) to analyze sales trends and operational efficiencies, making data-driven decisions that improved profitability by 70% over [time frame].
Education
GED -
EMERSON EDUCATION
DAR ES SALAAM09-2025
Skills
- Professional Networking
- Lead prospecting
- Sales and market development
- Market trends understanding
- Business Networking
- Sales Presentations
- Brand Promotion
- Sales Team Leadership
Timeline
Sales Executive
BULK DISTRIBUTORS KENYA
12.2023 - 08.2024
Restaurant Manager
MC Moody's
10.2022 - 10.2023
GED -
EMERSON EDUCATION
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