RAMADHAN RAJAB
Dodoma,03
Summary
Dynamic ICT Technician with a proven track record at PABTECH CREATIVE SOLUTIONS, specializing in network troubleshooting and ITIL processes. Expert in installing and maintaining advanced systems, enhancing operational efficiency. Adept at providing remote support and training, fostering collaboration to achieve project goals and ensure compliance with safety standards.
Overview
4
4
years of professional experience
Work History
ICT Technician
PABTECH CREATIVE SOLUTIONS
04.2023 - 02.2024
- Installed and configured data and voice devices for optimal performance.
- Installation and configuration of CCTV,ACCESS CONTROL and intruder alarm system ensuring minimal disruption to daily operations.
- Provided training and support to staff on new technologies and troubleshooting procedures.
- Collaborated with team members to streamline workflow processes, enhancing service delivery efficiency.
ICT AND FIRE ALARM TECHNICIAN
E1 COMPANY LIMITED
03.2020 - 01.2023
- Installed and maintained fire alarm systems in commercial and residential buildings.
- Conducted routine inspections and tests to ensure system functionality and compliance with safety standards.
- Diagnosed electrical issues and performed necessary repairs on fire alarm equipment.
- Collaborated with project managers to complete installations within designated timelines.
Education
High School Diploma -
ST.JOSEPH UNIVERSITY
Dar Es Salaam, Tanzania09-2012
Skills
- ITIL processes
- Backup solutions
- Network troubleshooting
- Remote support
Timeline
ICT Technician
PABTECH CREATIVE SOLUTIONS
04.2023 - 02.2024
ICT AND FIRE ALARM TECHNICIAN
E1 COMPANY LIMITED
03.2020 - 01.2023
High School Diploma -
ST.JOSEPH UNIVERSITY