Hi, I’m
Rakesh Dherel
F&B Manager
Zanzibar, Tanzania ,Tanzania
Overview
21
years of professional experience
Work History
Speciality Restaurants Ltd.Mumbai, MH
Food & Baverage Manager
12.2017 - Current
Job overview
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Conquistadors hospitality pvt ltd Mumbai , Maharashtra
Restaurant Manager
10.2015 - 12.2017
Job overview
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Conqista Hospitaliy pvt ltdMumbai , Maharashtra
Sr Restaurant manager
10.2015 - 12.2017
Job overview
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Capers hospitality pvt ltd Mumbai , Maharashtra
Restaurant Manager
07.2012 - 07.2015
Job overview
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
Paris Group International LLCDubai, Dubai
F&B Executive
01.2010 - 06.2012
Job overview
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Hard Rock Cafe India pvt ltdMumbai , Maharashtra
F&B Service
10.2005 - 07.2007
Job overview
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Dish Hospitality pvt ltd Mumbai, MH
F&B Executive
08.2007 - 02.2009
Job overview
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
JW Marriott Mumbai JuhuMumbai, MH
F&B Service
01.2004 - 03.2005
Job overview
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
Education
St. Joseph High SchoolWestchester, IL
03.2010
St marry high school
Hsc from Food Preparation
03.2001
University Overview
- Graduated magna cum laude
Institute of technology & management study Mumbai , Maharashtra
Diploma of hotel management from Food & beverage
01.2014
Institute of Technology & Management StudiesPune, MH
Ty BCom
02.2014
Skills
- Food service
- Food handling
- Serving food
- Food preparations
- Food storage
- Food production
- Food experiences
- Food and beverage services
- Food handling knowledge
- Fast food customer service
- Food service management
Computer skills
Ms Office / word ,excel,power point
Advance Excel/ word ,excel , power point
Telly ERP9 / p&l , accounting, purchase,Sale,cost,gst,td, po.
References
Praful Nava- Operation Manager :9920917181
Dolly Arora -Managing director & partner : 9820952373
Timeline
Food & Baverage Manager
Speciality Restaurants Ltd.
12.2017 - Current
Restaurant Manager
Conquistadors hospitality pvt ltd
10.2015 - 12.2017
Sr Restaurant manager
Conqista Hospitaliy pvt ltd
10.2015 - 12.2017
Restaurant Manager
Capers hospitality pvt ltd
07.2012 - 07.2015
F&B Executive
Paris Group International LLC
01.2010 - 06.2012
F&B Executive
Dish Hospitality pvt ltd
08.2007 - 02.2009
F&B Service
Hard Rock Cafe India pvt ltd
10.2005 - 07.2007
F&B Service
JW Marriott Mumbai Juhu
01.2004 - 03.2005
St. Joseph High School
St marry high school
Hsc from Food Preparation
Institute of technology & management study
Diploma of hotel management from Food & beverage
Institute of Technology & Management Studies
Ty BCom