Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
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RAJA CHINTA

Dar-Es-Salaam

Summary

Dynamic I.T. Manager with proven expertise at HOTEL WHITE SANDS, excelling in network administration and technical support. Recognized for implementing cutting-edge IT solutions and enhancing system performance. A quick learner with strong problem-solving skills, I drive team development and ensure compliance with IT standards, delivering exceptional service to both guests and staff.

Overview

22
22
years of professional experience

Work History

I.T. Manager

HOTEL WHITE SANDS
Dar-Es-Salaam, Tanzania
09.2012 - Current
  • Company Overview: (145 Guest Rooms, 4 Outlets, 16 Conference Halls) Hotel at Jangwani Beach, Dar-Es-Salaam, Tanzania.
  • Responsible for the implementation of the entire IT setup with the latest technology.
  • Provide day-to-day services to the end-users including the connection of PC's and laptops on the hotel network, creation and resetting of passwords for all business applications, managing software deployments etc. to ensure compliance with predefined IT standards and policies.
  • Installed and configured HP Rack Server with operating system Win 2008R2.
  • Configured dedicated servers for all Application like IDS PMS (Front Office), MaterialControl (Purchasing & Inventory), I D S (Financial Accounting), IDS (POS), IDS for Accounting, NOD32 Antivirus, Interfaces Servers, Active Directory, SQL & Oracle Database, Payroll system.
  • Responsible for dedicated UNIFI Wi-Fi access point and IP Telephones in all Guest Rooms and Public areas around the Hotels.
  • Handling YEASTAR VOIP with IP telephony for Guest and Admin Office with different policies.
  • Handling Cloud based digital online Signage's Boards for conference and Meeting Rooms.
  • Monitoring Backups for all users and Software Application to Storage and Tape Backup Daily.
  • Responsible for setup of Server Room (consists of Servers, IPABX, and CCTV).
  • Responsible of In Room Technologies such as dedicated Wi-Fi Access Point, Media Panel, etc.
  • Follow up on guests and colleagues requests in order to verify that the problem has been resolved and the proper solution has been applied in a timely manner.
  • To proactively support hotel guests with any IT related issues within the guest rooms, function rooms or public areas within the hotel.
  • To proactively support hotel employees with any IT related issues within their role and/or department.
  • To ensure the Company's software, hardware and internet policies are adhered to and ensure that only licensed software is installed on the Company's servers, Computers and other hardware. Escalate any breaches to the General Manager, Finance Manager and Human Resources.
  • To provide 24 hour, 7 days a week on call support as and when required.
  • To coordinate the timely repair and return of any faulty systems or item of equipment.
  • To maintain all printers, photocopiers, scanners, and credit card terminals and coordinate quarterly preventative maintenance.
  • To assist in compiling the annual IT Department budget, inclusive of payroll, general expenses, training and Capital Expenditure.
  • (145 Guest Rooms, 4 Outlets, 12 Conference Halls) Hotel at Jangwani Beach, Dar-Es-Salaam, Tanzania.

System Engineer

TATA Teleservices Ltd.
07.2008 - 09.2012
  • Company Overview: A telecom service provider in AP and expanding in 10 other states. It has about 1200 employees working with about 1500 desktops / laptops spread across various districts of AP. It has total 55 locations with Leased and ISDN line Connectivity.
  • Level 1 Support For Asset Management System.
  • Level 2 Supports for Helpdesk Calls.
  • Administering and providing the technical support for the help desk to ensure performance, integrity, and support.
  • Administration of ISA Proxy Server and Providing Internet service to Users.
  • Primary Support to Print Server and Antivirus Server.
  • Updating the Antivirus server with Latest Definitions files.
  • Configuring Veritas backup for Clients.
  • Installation of Various Applications like CRM, POS, Metasolv, BP, BRS etc.
  • Installation of Oracle and Oracle Discoverer and D2K for different applications.
  • Managing System Response Performance and disk space.
  • Maintaining data by taking backups and checking the data Integrity.
  • Troubleshooting & Maintenance of OS and Software Application like Windows 2000 Servers, ADS, DHCP.
  • Workstations Win98, Windows2000, Windows XP and other MS Products.
  • Generating Call reports for Daily, Weekly, Monthly.
  • Participated Lotus notes to outlook migration.
  • Participated giving groups internet levels using Websence to the tata teleservice employs.
  • A telecom service provider in AP and expanding in 10 other states. It has about 1200 employees working with about 1500 desktops / laptops spread across various districts of AP. It has total 55 locations with Leased and ISDN line Connectivity.
  • Achievements: Upgrading Antivirus Server (i.e.) Symantec Corporate Edition 9.0 to Symantec Corporate Edition 10.0.

Systems Engineer

Alfa Systems LTD.
05.2006 - 07.2008
  • Installation of Operating Systems like Windows NT Workstation and Windows 2000 Professional.
  • Desktop support involving all Hardware and software for IBM/Compaq desktops.
  • Generating Call reports for Daily, Weekly and Monthly PC hardware problems.
  • Installing the all applications and configuring the MS Outlook.
  • Installing and Configuring of Network Printers.

Hardware Engineer

Prestige Computers
09.2003 - 04.2006
  • Worked as a Hardware engineer.

Education

B.C.A - Bachelor of computer Applications

Board of Intermediate -

Board of Public Examinations -

Skills

  • Quick learner
  • Network administration
  • Technical support
  • System configuration
  • Team leadership
  • Problem solving
  • Systems integration
  • Adaptability
  • Cloud computing
  • Problem-solving aptitude
  • Multitasking
  • Team development
  • Business development support
  • Troubleshooting skills
  • Technical and personal development
  • High value on quality of work, both technically and aesthetically

Websites

Personal Information

  • Date of Birth: 08/14/82
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Timeline

I.T. Manager

HOTEL WHITE SANDS
09.2012 - Current

System Engineer

TATA Teleservices Ltd.
07.2008 - 09.2012

Systems Engineer

Alfa Systems LTD.
05.2006 - 07.2008

Hardware Engineer

Prestige Computers
09.2003 - 04.2006

B.C.A - Bachelor of computer Applications

Board of Intermediate -

Board of Public Examinations -

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RAJA CHINTA