I am a Tanzanian who is motivated to work hard in different situations with a focus on skills development, leadership, innovation, and inspiration for young women. I have a passion to engage in activities and/or professionals with an opportunity and exposure to become an individual with an international Standard dynamic with a strong interest and love of learning, a good problem solver, determination to succeed, and a good communicator, analytical skills and team player with working experience both through practical training and working places. These are the most important qualities that will help me to succeed in my career. I am convinced that I possess tries, and characteristics and I am ready to be a successful team member of the organization.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Twende innovation centre
01.2023
Solving community challenges through Jamii tech incubation programs (innovator)
Obuntu hub
01.2021
Leading Innovators to Leadership and Entrepreneurship in Innovation
Trainer of computer courses for office use
Kilumbi engineering training collage
01.2021
Zanzibar broadcasting cooperation (ZBC)
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Established a successful business by identifying market needs and developing innovative solutions.
Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
Led the strategic planning process to define business goals and ensure alignment across all departments.
Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
Developed key operational initiatives to drive and maintain substantial business growth.
Created and monitored promotional approaches to increase sales and profit levels.
Ensured compliance with industry regulations while maintaining ethical business practices at all times.
Conducted target market research to scope out industry competition and identify advantageous trends.
Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
SOCIAL MEDIA GROWTH AND ENGAGEMENT
Amana Bank Limited
ILALA DAR ES SALAAM HEAD QOUTER, TANZANIA
09.2024 - Current
Conducted daily updates to social media profiles to boost company online presence.
Assisted in the development of comprehensive social media calendars, ensuring timely and relevant content delivery.
Enhanced user engagement with well-crafted social media posts and interactions.
Conducted keyword research to optimize content for improved search engine performance.
Analyzed campaign data to identify trends and adjust strategies accordingly for maximum effectiveness.
Monitored and responded to customer feedback on social channels, fostering positive relationships between clients and their target audience.
Collaborated with marketing team to develop integrated digital marketing plans for clients.
Generated increased website traffic by implementing targeted SEM campaigns.
Developed visually appealing, on-brand graphics for use across various social media platforms.
Supported broader marketing initiatives such as email campaigns or events promotion with tailored social media efforts.
Boosted brand awareness by creating and managing engaging social media content.
Managed paid advertising campaigns on Google Ads and other platforms, optimizing ad spend for optimal results.
Strengthened client online presence by maintaining consistent branding across all social media platforms.
Crafted compelling copy that effectively communicated brand messaging while adhering to established guidelines and tone of voice requirements.
Created engaging content to catch attention of potential customers.
Regularly monitored competitor activity on social channels, identifying key learnings to inform future strategy decisions.
Facilitated cross-functional collaboration between creative, account management, and analytics teams to create cohesive digital marketing campaigns.
Implemented best practices in SEO and SEM to drive higher conversion rates for client websites.
Assisted team with various marketing projects that would engage new leads and potential customers.
Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
Optimized social media content for maximum engagement and reach.
Developed creative and unique campaign visuals, including videos, GIFs and images.
Moderated social media accounts for constructive, brand-appropriate communications.
Researched relevant industry trends to develop engaging, topical social media content.
Responded to comments, posts, and questions from various channels.
Drafted and distributed press releases, blog posts and related content to increase media coverage.
Responded to comments, posts, and questions from various channels under supervision of [Job Title].
Created content strategies for digital media.
Optimized website content and images to improve search engine rankings.
Conducted market research and competitor analysis to inform search marketing strategies.
Monitored and evaluated website analytics to identify trends and opportunities for improvement.
Developed and deployed content marketing strategies to improve organic search traffic.
Researched and analyzed industry trends to inform search marketing strategies.
Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
Created customized marketing materials to increase product awareness.
Generated reports to monitor and analyze website performance, search engine rankings, or domain authority.
Collected and analyzed Web metrics such as visits, time on site and page views per visit.
Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
Managed search engine marketing budgets and tracked campaign performance.
Devised effective link-building campaigns to increase website authority and visibility.
Helped clients develop website portals and social media pages to promote businesses.
Designed paid client ads for use on diverse social media platforms.
Implemented pay-per-click campaigns to increase website traffic and conversions.
A-B tested ad campaigns to optimize performance and drive improved ROI.
Collaborated with designers, copywriters and developers, creating effective search marketing campaigns.
Cultivated relationships with search engine providers to gain industry insights and determine prospects.
Crafted and implemented strategies to increase search visibility and website traffic.
Product and Innovation Engineer
FOODCHAINFIXER
10.2021 - Current
Collaborated with cross-functional teams to ensure seamless integration of new features and functionalities.
Enhanced product efficiency by identifying and addressing design flaws through rigorous testing procedures.
Spearheaded the development of a company-wide innovation strategy, fostering a culture of creativity and continuous improvement.
Reduced production costs by optimizing material usage and refining manufacturing processes.
Delivered high-quality products that consistently met or exceeded customer expectations through diligent quality assurance practices.
Improved customer satisfaction rates by implementing user-centric design principles in product development.
Increased revenue generation potential by identifying untapped market segments and developing targeted products.
Facilitated cross-departmental collaboration between engineering teams, sales/marketing departments, and executive leadership to align corporate objectives with product development goals.
Presented technical findings at conferences, showcasing the company''s expertise in cutting-edge engineering solutions.
Championed sustainability initiatives within the organization, leading to greener products and reduced environmental impact.
Contributed to overall company growth by driving R&D initiatives that resulted in groundbreaking advancements within the industry sector.
Established key partnerships with suppliers, ensuring timely delivery of critical components for product manufacturing.
Streamlined the innovation process for quicker time-to-market with robust project management techniques.
Developed innovative solutions to complex engineering challenges, resulting in more effective and reliable products.
Optimized resource allocation by conducting cost-benefit analyses on various projects, ensuring maximum return on investment.
Identified opportunities for patent applications, protecting valuable intellectual property assets while advancing technological innovation efforts.
Led root cause analysis investigations for any product failures or performance issues, implementing corrective actions to prevent future occurrences.
FOUNDER OF YOUTH AWARENESS MOVEMENT
Youth Awareness Movement (yam)
09.2021 - Current
Assisting volunteering members in their operations
Managing action plans are carried out
Advising on all matters related to the organization's objectives
Creating favorable methods for regional strategies
Assigning new members
Assign tasks for street children
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Established a successful business by identifying market needs and developing innovative solutions.
Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Led the strategic planning process to define business goals and ensure alignment across all departments.
Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
Created and monitored promotional approaches to increase sales and profit levels.
Developed key operational initiatives to drive and maintain substantial business growth.
Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
Conducted target market research to scope out industry competition and identify advantageous trends.
Ensured compliance with industry regulations while maintaining ethical business practices at all times.
Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
Led company through successful rebranding effort, refreshing brand image to appeal to broader audience.
Negotiated partnerships with suppliers to reduce costs, enhancing profitability with strategic sourcing.
Improved operational efficiency, adopting new technologies that automated routine tasks.
Navigated company through regulatory landscapes, ensuring compliance with all industry standards and laws.
Expanded company's footprint internationally by identifying and capitalizing on emerging market opportunities.
Achieved sustainability goals, implementing eco-friendly practices that also reduced operating costs.
Secured significant venture capital funding to fuel expansion, presenting compelling business cases to investors.
Boosted team productivity and morale through leadership development programs and regular feedback sessions.
Chanya change
01.2021 - Current
Capacity building and digital space career, entrepreneurship, and innovation space
Institute coordinator and organizer
African youth leadership forum (AYLF)
01.2021 - Current
Leader of the leadership incubation program
IAA business startup
01.2020 - Current
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Sales Executive
AMANA BANK LIMITED
MAIN BRANCH DAR ES SALAAM, TANZANIA
07.2024 - 09.2024
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Expanded market share with strategic territory planning and targeted prospecting.
Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Participated in industry trade shows to represent company and generate valuable leads for future business growth.
Pioneered adoption of CRM software to improve customer relationship management and data analysis.
Expanded company's reach by establishing partnerships with key industry players.
Identified new market opportunities through diligent research and networking.
Increased market share with comprehensive competitor analysis and tailored marketing strategies.
Secured new clients by developing and implementing strategic sales plans that focused on target industries.
Streamlined sales processes to reduce cycle times and improve efficiency.
Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
Reduced operational costs by identifying inefficiencies in sales process and implementing corrective measures.
Improved product offerings by gathering customer feedback and working closely with product development team.
Negotiated favorable terms with suppliers to improve product margins and competitiveness.
Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
Achieved significant sales targets by motivating team and setting realistic yet challenging goals.
Optimized sales funnel management, enhancing lead generation and conversion rates.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Set and achieved company defined sales goals.
Selected correct products based on customer needs, product specifications and applicable regulations.
Negotiated prices, terms of sales and service agreements.
Informed customers of promotions to increase sales productivity and volume.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Developed and maintained strong working relationships with professionals within assigned territory.
Achieved or exceeded company-defined sales quotas.
Maintained current knowledge of evolving changes in marketplace.
Met existing customers to review current services and expand sales opportunities.
Presented professional image consistent with company's brand values.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Kept detailed records of daily activities through online customer database.
Attended monthly sales meetings and quarterly sales trainings.
Recorded accurate and efficient records in customer database.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Contributed to event marketing, sales and brand promotion.
Developed, maintained and utilized diverse client base.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Built diverse and consistent sales portfolio.
Monitored service after sale and implemented quick and effective problem resolutions.
Trained new employees on customer service, money handling and organizing strategies.
Consulted with businesses to supply accurate product and service information.
Generated advertising brochure for vendor use.
Save Elders non-profit organization
01.2020 - 01.2021
Planning all matters related to education action plans
Ensuring that education is carried out to concerned members
Managing all strategic planning
Providing training for education matters to other leaders
Tanzania Muslims Students and youth association (TAMSYA)
01.2016 - 01.2019
Planning all matters related to financial management
Preparation of financial reports
Assessing all projects associated with TAMSYA
Providing training for financial matters to other leaders
Education
Diploma - business management
Institute of Accountancy Arusha
01.2024
Basic Technician Certificate - Business Management
Institute of Accountancy Arusha
01.2021
Certificate of Secondary Education -
Maarifa Tandika Secondary School
01.2018
Primary Education -
Fuizai Primary School
Lushoto, Tanga
01.2012
Certification
I, the undersigned certify that to the best of my knowledge and belief, these data correctly describe my qualification and my experience to the best of my knowledge per 12/2023.
Languages
SWAHILI
ENGLISH
ARABIC
SIGN
Membership
Member of Tanzania Muslim Student and Youth Association (TAMSYA)
Umoja wa Vijana wa Chama cha Mapinduzi (UVCCM) Department international relations colleges and Universities
Digital Opportunity Trust in Tanzania (DOT)
Institute of Accountancy Arusha Business Startup Center (IBSUC)
Personal Information
Date of Birth: 09/09/99
Gender: FEMALE
Nationality: TANZANIAN
Marital Status: SINGLE
References
RAMADHANI ULENDE, FORMER PRESIDENT OF TAMSYA AND SCHOOL ADMINISTRATOR AFRICAN SCHOOLS, Tabata, 0713401742, ramadhaniulende@gmail.com
RAHIMU R. MLULU, CHIEF EXECUTIVE OFFICER ANSAAR MUSLIM YOUTH CENTRE, 0658 263335, rahimumlulu@gmail.com
2018, TAMSYA, The best financial manager of the year
08/2019, TAMSYA, best volunteer
10/2019, TAMSYA, best volunteer appreciation
08/2021, Andalusia training center and Abrarconsultant Training and Consultancy, certificate of participation in wealth management principles and methods
08/26-27/2021, digitigrade, certificate of completing digital skills training
11/2021, digital opportunity trust in partnership with Canada, certificate of completion of training in digital business skills
2021, UVCCM Department of international relations colleges and Universities, certificate of appreciation
2022, careers day event of the Institute of Accountancy Arusha students organization (IAASO), trophy of the first winner awards of business and entrepreneurship
2023, careers day event of the Institute of Accountancy Arusha students organization (IAASO), trophy of the first winner awards of the technology
2024, Ladies in Islam, Trophy of the first winner awards of the technology Muslim girls in business
Interests
VOLUNTEERISM
PROFESSIONALISM
INNOVATION
STUDY
RAHMA RAJABU is visionary leader who is passionate about youth development. He is a skilled entrepreneur and business developer who is using his expertise to help the fast-growing talent market. He is a people-focused leader who is committed to making a difference in the world by helping young people succeed.
Timeline
SOCIAL MEDIA GROWTH AND ENGAGEMENT
Amana Bank Limited
09.2024 - Current
Sales Executive
AMANA BANK LIMITED
07.2024 - 09.2024
Twende innovation centre
01.2023
Product and Innovation Engineer
FOODCHAINFIXER
10.2021 - Current
FOUNDER OF YOUTH AWARENESS MOVEMENT
Youth Awareness Movement (yam)
09.2021 - Current
Obuntu hub
01.2021
Trainer of computer courses for office use
Kilumbi engineering training collage
01.2021
Chanya change
01.2021 - Current
Institute coordinator and organizer
African youth leadership forum (AYLF)
01.2021 - Current
Leader of the leadership incubation program
IAA business startup
01.2020 - Current
Save Elders non-profit organization
01.2020 - 01.2021
Tanzania Muslims Students and youth association (TAMSYA)
01.2016 - 01.2019
Basic Technician Certificate - Business Management
Administrative Assistant II, General at KITE Rehabilitation and Innovation Clinics-University Centre and Lyndhurst CentreAdministrative Assistant II, General at KITE Rehabilitation and Innovation Clinics-University Centre and Lyndhurst Centre