Language Services Operations Manager with years of broad-ranging experience leveraging proficiency in English and Swahili to provide language services such as translating written documents, acting as an interpreter, communicating with diverse clients, and educating cultural awareness. Compassionate interpreter with an unparalleled respect for the diverse ability, ethnic backgrounds, and cultures of individuals in a multicultural environment. Infused with a track record of displaying great stress and crisis management skills, creative problem-solving skills, and an exceptional ability to address critical issues proactively.