Rachel William
Dar Es Salaam
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
4
4
years of professional experience
Work History
Business Owner
Rachel
Dar Es Salaam
08.2021 - Current
- Managed daily operations and ensured smooth workflow in a busy environment.
- Developed marketing strategies to promote products and increase customer engagement.
- Handled customer inquiries and resolved issues promptly and effectively.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Resolved issues quickly through meticulous research and quick decision-making.
- Resolved conflicts between employees or customers in a timely manner.
- Scheduled maintenance activities for equipment used by the business.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Mbezi Beach High School
Dar Es Salaam , Tanzania Skills
- To solve problems and to work hard with other people
Languages
Swahili, English
First Language
English
Beginner (A1)
A1
Affiliations
- I wake up early in the morning, pray first before doing anything, after I finish, I am starting to clean the house, and shower and then get breakfast, after breakfast I am going at work.
References
References available upon request.
Timeline
Business Owner
Rachel
08.2021 - Current
Mbezi Beach High School