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RACHEL  WAKURU STEPHEN

RACHEL WAKURU STEPHEN

Public Health Researcher | Sustainability Advocate | Activist | Innovator | Social Entrepreneur.
Dar es Salaam,Dar es salaam

Summary

Rachel is proficient in project management and team collaboration, leveraged the acquired skills at DSW Tanzania to enhance project efficiency and team productivity significantly. The expertise in data analysis and strong leadership abilities contributed to successful project outcomes, aligning with strategic objectives and securing project approvals.

Moreover, she is a professional project support specialist with demonstrated ability to streamline processes and boost productivity. Skilled in coordinating tasks, managing schedules, and facilitating communication among team members. Adept at adapting to changing project needs and delivering results with high standards. Dependable team player with strong organizational skills and focus on achieving project goals.

In addition, she has monitoring and evaluation expertise with proven ability to assess and improve program performance. Adept at utilizing analytical skills to gather and interpret data, ensuring project goals are met efficiently. Known for strong team collaboration and adaptability, consistently delivering actionable insights and fostering results-driven environment.

Furthermore, she is an experienced program consultant with proven track record in managing and optimizing programs to achieve targeted outcomes. Skilled in strategic planning, process improvement, and stakeholder engagement. Known for strong team collaboration, adaptability, and delivering measurable results. Adept at navigating complex challenges and driving initiatives forward.

Also, she is a professional field operations specialist with strong ability to manage and coordinate diverse projects. Skilled in logistics management, team leadership, and effective problem-solving to ensure seamless project execution. Known for fostering collaboration, adapting to evolving needs, and delivering consistent results. Equipped with excellent communication skills, strategic planning capabilities, and proactive approach to achieving organizational goals.

Last but not least, she is a clinical professional prepared to contribute to healthcare teams by leveraging hands-on experience in patient care and administrative duties. Known for reliability and ability to adapt to changing needs in fast-paced environments. Expertise in patient record management, medical terminology, and clinical support, with strong focus on teamwork and achieving optimal patient outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Assistant; Project Coordination Unit

DSW Tanzania
09.2024 - Current

2Completed multiple tasks simultaneously to optimize project completion. Maintained high level of accuracy in all project documentation, ensuring consistency and clarity throughout lifecycle of projects.

  • Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
  • Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
  • Worked with senior leadership to complete complex projects on time and under-budget.
  • Reduced errors in project execution by overseeing quality assurance process.
  • Facilitated smoother project transitions, assisting in handover process between project phases.
  • Streamlined communication channels, establishing clear protocols for internal and external correspondence.
  • Contributed to project success by conducting detailed research on industry trends and competitor activities.
  • Facilitated team collaboration, organizing cross-functional meetings to discuss project progress and hurdles.
  • Assisted in budget tracking to manage project costs effectively, preventing overruns.
  • Optimized resource allocation, scheduling team assignments to align with project phases and milestones.
  • Coordinated with vendors to ensure timely delivery of project materials, contributing to project efficiency.
  • Enhanced customer satisfaction by providing timely responses to inquiries and concerns related to project.
  • Increased project team effectiveness with implementation of new project management software.
  • Supported successful project outcomes by preparing 5 comprehensive risk management plans.
  • Improved project outcomes, conducting post-project reviews to identify lessons learned and best practices.
  • Streamlined document management for improved project tracking, establishing centralized digital filing system.
  • Contributed to positive team environment by recognizing and addressing team members' concerns and feedback.
  • Increased project team agility by organizing training sessions on new project management methodologies.
  • Improved stakeholder communication with regular update reports and presentations.
  • Analyzed project performance data to identify areas of improvement.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Facilitated 10 workshops to collect project requirements and user feedback.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Contributed to successful project outcomes by providing comprehensive administrative support to the team.
  • Handled administrative duties, filing, and errands.
  • Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
  • Researched and analyzed data to support project-related decisions.
  • Monitored and reported on project risks and proposed solutions.
  • Provided assistance with preparation of project-related reports, manuscripts and presentations
  • Strengthened working relationships between team members with effective collaboration on tasks and open communication channels.
  • Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
  • Provided technical support to project stakeholders to help meet project objectives.
  • Maximized use of resources by coordinating procurement activities such as vendor selection, contract negotiation, and purchase order management.
  • Aided in continuous improvement efforts within the organization through participation in lessons learned sessions after project completion.
  • Improved project efficiency by streamlining processes and implementing time-saving strategies.
  • Ensured project compliance with regulatory standards by maintaining up-to-date documentation and records.
  • Enhanced project team coordination by organizing and maintaining comprehensive meeting schedules.
  • Enhanced project visibility by creating detailed project status dashboards.
  • Supported project delivery on time by assisting in development of project timelines and milestones.

Research Assistant

Ifakara Health Institute
10.2023 - 04.2024
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
  • Contributed to the publication of 3 research articles in peer-reviewed journals, showcasing expertise in various topics.
  • Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
  • Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
  • Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
  • Utilized statistical software for data analysis, generating accurate insights into complex datasets.
  • Coordinated with external research partners to ensure seamless integration of collaborative projects.
  • Analyzed complex data sets to uncover critical insights, driving direction of research projects.
  • Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
  • Translated research findings into actionable recommendations, influencing policy and practice.
  • Implemented rigorous quality control measures, elevating standard of research outputs.
  • Enhanced research accuracy by meticulously organizing and analyzing data sets.
  • Contributed to development of research proposals, aligning with strategic objectives and securing project approvals.
  • Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
  • Facilitated cross-disciplinary research collaborations, broadening scope and impact of research findings.
  • Pioneered use of virtual collaboration tools, enhancing team productivity and engagement in remote settings.
  • Elevated team's research capabilities by conducting comprehensive training sessions on advanced analytical software.
  • Streamlined project workflow, optimizing team efficiency through development of detailed scheduling and tracking systems.
  • Customized research instruments to better capture nuanced data, enriching depth of research analysis.
  • Managed research databases with utmost diligence, ensuring data integrity and security.
  • Spearheaded development of novel research methodology, setting new standard for future projects.
  • Supported grant writing efforts, securing essential funding for groundbreaking research projects.
  • Optimized lab equipment usage, significantly reducing operational costs and downtime.
  • Enhanced participant recruitment strategies, leading to more diverse and representative study samples.
  • Boosted research visibility and impact with publication of findings in prestigious academic journals.
  • Improved data collection methods with introduction of innovative survey techniques.
  • Recorded and analyzed data to produce reports of results.
  • Participated in research projects by designing and executing experiments.
  • Participated in lab meetings and project presentations.
  • Analyzed results using analytical software and created reports.
  • Assisted scientists by collecting and organizing laboratory data.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Collaborated with researchers and scientists to design and execute experiments.
  • Coordinated and managed laboratory projects and experiments.
  • Kept abreast of current industry, scientific and regulatory developments and issues.
  • Monitored and documented safety standards to verify compliance.

Field Coordinator and Supervisor

Double R Investments Co Ltd
12.2022 - 01.2023
  • Supported the development of proposals for new projects, showcasing company capabilities and highlighting past successes.
  • Provided clear instructions for proper field marking and layout to maintenance crew and volunteers.
  • Conducted monthly staff meetings to communicate program needs and scheduled activities.
  • Developed comprehensive training programs for new staff members, improving overall team performance.
  • Negotiated contracts with vendors, securing favorable terms for materials and services needed onsite.
  • Optimized work schedules to accommodate project deadlines, ensuring timely completion of tasks.
  • Increased client satisfaction by maintaining frequent progress updates and addressing concerns promptly.
  • Assisted Project managers in reviewing project plans and deliverables leading in increased clarity and understanding of expectations.
  • Managed budgets effectively, tracking expenses and identifying opportunities for cost savings.
  • Scheduled and organized subcontractor bids for field repairs and submitted to committee for review.
  • Implemented risk management strategies to minimize potential hazards at job sites.
  • Discussed volunteer opportunities and training requirements with interested candidates.
  • Ensured compliance with safety regulations through regular audits and staff training sessions.
  • Conducted thorough site assessments to identify potential issues and recommend corrective actions.
  • Facilitated smooth transitions between project phases by maintaining detailed documentation and providing progress reports to stakeholders.
  • Collaborated with travel team coaches and recreational directors to determine field requirements for each season.
  • Coordinated seasonal maintenance and repairs with travel director, recreational director and city staff to eliminate conflicts in scheduled activities.
  • Discussed playing fields with referees and safety directors to identify hazardous conditions for remediation.
  • Reconciled monthly field striping bill to provide to treasurer for prompt payment.
  • Maintained records of receipts, orders, invoices, quotes and financial transactions to submit to treasurer.
  • Coordinated logistical support for field operations, including equipment procurement and transportation arrangements.
  • Reduced costs for field operations by implementing better resource allocation strategies.
  • Liaised between clients and teams on-site, ensuring that all queries are addressed promptly and accurately, resulting into utmost client satisfaction.
  • Performed site visits for potential and future field locations as part of expansion planning.
  • Strengthened relationships with vendors, resulting in improved service quality and timely deliveries.
  • Collaborated with cross-functional teams to develop innovative solutions for complex project challenges.
  • Enhanced team productivity with effective delegation and clear task assignment.
  • Streamlined data collection processes by implementing digital tools to increase accuracy and reduce errors in reporting metrics from the field.
  • Improved project efficiency by streamlining communication channels and organizing team meetings.
  • Posted open field times on social media streams and community outlets to encourage use and generate revenue growth.
  • Developed programs for youth organizations within scheduling and staffing parameters.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Managed efficient teams of up 50 employees.
  • Created and maintained daily and weekly reports for upper management.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Organized ongoing maintenance schedules to boost system performance.
  • Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Contributed to development, implementation, and execution of maintenance programs.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Monitored product quality and communicated necessary improvements to site superintendent.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Negotiated with 5 vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed 10 project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Independent Program Consultant and Supervisor

Double R Investments Co Ltd
07.2022 - 09.2022
  • Managed 5 multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
  • Identified potential risks within programs early on, implementing mitigation strategies to minimize negative impact on project goals.
  • Led training sessions for colleagues on best practices in program development, management, evaluation techniques.
  • Analyzed data trends to inform strategic decision-making related to program design and execution.
  • Implemented innovative solutions to address complex challenges within program development process.
  • Maintained open lines of communication with all project stakeholders, facilitating collaboration and information sharing.
  • Collaborated with cross-functional teams to develop comprehensive program strategies and plans.
  • Conducted 10 in-depth program evaluations, identifying areas for improvement and making necessary adjustments.
  • Mentored junior team members, sharing industry knowledge and best practices to foster professional growth.
  • Fostered a culture of continuous improvement by regularly soliciting feedback from clients, team members, and other stakeholders.
  • Ensured compliance with industry regulations and company policies throughout all stages of program lifecycle.
  • Developed a reputation for excellence in customer service by consistently addressing client concerns promptly.
  • Enhanced client satisfaction by providing tailored program recommendations and solutions.
  • Actively participated in industry conferences or events as representative of organization.
  • Consistently met or exceeded performance targets through careful planning, organization, and diligent oversight of project tasks.
  • Delivered impactful presentations to stakeholders, highlighting key program achievements and outcomes.
  • Leveraged expertise in various software tools to optimize program management processes and reporting capabilities.
  • Developed strong relationships with clients, fostering trust and ongoing communication regarding program progress.
  • Streamlined program implementation processes for increased efficiency and effectiveness.
  • Negotiated contracts with vendors, securing competitive pricing for necessary services and resources.
  • Evaluated current processes to develop improvement plans.
  • Gathered, documented, and modeled data to assess business trends.
  • Produced detailed and relevant reports for use in making business decisions.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Restructured procedures through coordination with compliance director to create and execute projects.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.
  • Recommended operational improvements based on tracking and analysis of data.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Co- Facilitator

Double R Investments Co Ltd
05.2021 - 06.2021
  • Contributed to the ongoing improvement of facilitation techniques by participating in professional development opportunities and sharing best practices with colleagues.
  • Maintained accurate records of session attendance, participant progress, and group dynamics for future reference.
  • Enhanced group dynamics by implementing engaging ice-breaker activities and team-building exercises.
  • Collaborated with 5 co-facilitators to design innovative workshops tailored to the specific needs of each group.
  • Adjusted facilitation style according to the unique needs of each group while maintaining a consistent focus on core objectives.
  • Fostered strong rapport among participants through active listening, empathy, and genuine interest in each person''s experiences.
  • Evaluated participant progress through regular assessments, adjusting instructional strategies accordingly for optimal outcomes.
  • Facilitated interactive activities to foster skill development and strengthen interpersonal relationships.
  • Streamlined administrative tasks such as scheduling, resource management, and participant follow-up, ensuring efficient program operations.
  • Collaborated closely with other staff members on program development, implementation, evaluation, and continuous improvement efforts.
  • Facilitated meetings that created safe and supportive team environment and met priority needs.
  • Identified and built on strengths and culture of youth, family and support system to create individualized and integrated care plan.
  • Improved participant engagement by encouraging open communication and active listening during discussions.
  • Supported lead facilitator in conducting pre-and post-program evaluations to measure success rates.
  • Assisted in the creation of marketing materials for program promotion purposes.
  • Proactively sought out opportunities for collaboration with community partners to expand program reach.
  • Supported participants with diverse needs, providing individualized guidance and resources for personal growth.
  • Employed creative problem-solving techniques to address challenges that arose during sessions.
  • Assisted lead facilitator in developing and delivering effective workshop content, resulting in positive feedback from attendees.
  • Monitored success and identified emerging needs.
  • Collaborated with community, providers and internal staff.
  • Enhanced program effectiveness by incorporating evidence-based strategies into workshop delivery methods.
  • Promoted a safe and inclusive environment for all participants, addressing concerns and resolving conflicts as needed.
  • Provided constructive feedback to help participants refine their skills and enhance their overall experience.
  • Developed crisis prevention plan with required components, prioritizing prevention and early intervention.
  • Identified areas in need of improvement and implemented solutions.
  • Listened to clients' concerns and provided encouragement and support.
  • Supported individuals dealing with mental health and emotional issues.
  • Adapted counseling techniques to best suit individual needs of each client.
  • Provided education on mental health topics and resources to clients.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Designed safe and supportive environment for clients to discuss issues.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Assessed clients' needs to provide appropriate therapeutic interventions.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Developed treatment plans to help clients build self-confidence and resilience.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Educated clients on dangers of substance abuse and prevention techniques.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Supervised meetings with family members to help create support system for clients.

Translator and Documentation Officer

Double R Investments Co Ltd
04.2021 - 05.2021
  • Translated 100 documents from Swahili to English.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Researched cultural etiquette and specific use of slang words.
  • Specialized in translating complex technical documents, ensuring accuracy and clarity for end users.
  • Developed a strong working knowledge of industry-specific terminology through extensive research and continuous professional development.
  • Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
  • Ensured high-quality translations by rigorously proofreading and editing documents.
  • Translated complex technical documents into easily understandable language for international partners.
  • Provided comprehensive language services to facilitate international business expansions.
  • Boosted understanding and cultural relevance, tailoring translations to specific target audiences.
  • Enhanced customer support by translating help guides and online support resources.
  • Fostered deeper appreciation of cultural nuances among clients with meticulously researched translations.
  • Bridged communication gaps for non-English speaking clients, enabling smoother business transactions.
  • Expanded market reach by translating marketing materials and product descriptions for new demographics.
  • Supported humanitarian missions by translating crucial information for aid distribution in crisis zones.
  • Contributed to development of glossary of terms specific to industry, standardizing translations across projects.
  • Contributed to international research efforts by translating scientific studies and reports.
  • Increased audience engagement by localizing website content and social media posts for international markets.
  • Streamlined translation process for increased efficiency, adopting cutting-edge translation software.
  • Supported legal teams by translating sensitive documents with precision and confidentiality.
  • Improved accessibility of educational content by translating academic papers and textbooks.
  • Improved team productivity with implementation of collaborative translation tools.
  • Enhanced client satisfaction by delivering accurate translations within tight deadlines.
  • Facilitated access to healthcare for non-native speakers by translating medical documents and patient information.
  • Strengthened diplomatic relations, providing translation services for governmental agencies.
  • Enhanced company's global image by ensuring all communications were culturally and linguistically appropriate.
  • Reviewed, edited and proofread translated documents for accuracy.
  • Maximized quality control of translated documents.
  • Assisted foreign language-speaking clients with inquiries.
  • Interpreted conversations between foreign language-speaking clients and others.
  • Collaborated with team to translate series of documents from English to other languages.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Maintained message content, tone, and emotion as closely as possible.
  • Stayed current on new expressions and cultural changes impacting language translation.
  • Proofread, edited and improved documents of different sizes.
  • Monitored progress of translation projects and reported issues to appropriate personnel.
  • Interpreted spoken and written languages other than English and vice versa.
  • Developed strategies to perform accurate and consistent translations.
  • Created detailed reports on accuracy of translated documents.
  • Developed and maintained glossary of technical terms.
  • Completed precise translations of official documents with correct words and phrasing to meet legal standards.
  • Attended training programs to improve professional knowledge and interpretation skills.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Translated other language books into English.
  • Assisted with translation of foreign language television and radio programs.
  • Modeled innovative solutions to respond to organizational needs.
  • Provided staff training and mentorship in preparing communication content for different media outlets.
  • Translated complex technical information into intuitive clear format.
  • Assisted compliance officer to gather necessary documentation for new account applications.
  • Collaborated with quality assurance team to comply with regulatory requirements.
  • Developed strong relationships with stakeholders through effective management of contracts and agreements.
  • Enhanced internal communication by creating comprehensive training manuals for new employees.
  • Increased team productivity by maintaining up-to-date procedural guides for various departmental tasks.
  • Enhanced overall corporate image through meticulous proofreading and editing of external-facing materials, ensuring accuracy and professionalism.
  • Reduced document retrieval time by developing an efficient file-naming convention and organizational structure.
  • Optimized document storage space by regularly purging outdated or unnecessary files, maintaining a clean and organized system for ease of use.
  • Maintained high standards in document quality by creating templates and style guides for consistent formatting across all company materials.
  • Collaborated with cross-functional teams to gather essential information for project documentation, supporting timely completion of projects.
  • Boosted customer satisfaction with clear and concise user manuals, simplifying product use for clients.
  • Ensured regulatory compliance by conducting regular audits of company documents and updating policies as needed.
  • Contributed to better decision-making processes with thorough research reports that informed executive strategies on key issues facing the organization.
  • Assisted in risk mitigation by ensuring proper retention periods were observed for sensitive business records according to industry regulations.
  • Streamlined documentation processes by implementing a digital filing system, improving efficiency and accessibility.
  • Protected company intellectual property through careful management of patents, trademarks, copyrights, and other proprietary information sources.
  • Supported legal team efforts by organizing and maintaining important legal documents for easy reference during court proceedings or negotiations.
  • Fostered collaboration between departments through the creation of shared document libraries containing relevant resources.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Monitored front areas so that questions could be promptly addressed.
  • Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
  • Reviewed final work to spot and correct errors in punctuation, grammar and translation.
  • Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
  • Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
  • Kept high average of performance evaluations.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Monitoring and Evaluation Assistant

Double R Investments Co Ltd
03.2021 - 04.2021
  • Assisted in evaluating interventions'' impact on target populations through post-implementation assessments.
  • Designed user-friendly data visualization tools that allowed stakeholders to easily understand complex information.
  • Promoted a culture of learning within the organization by sharing best practices in M&E methodologies across teams.
  • Supported 10 program managers in making informed decisions through the provision of regular updates on project progress and performance.
  • Ensured alignment between project objectives and established M&E frameworks through ongoing communication with internal and external stakeholders.
  • Implemented robust data management systems that ensured timely access to accurate information for decision-making purposes.
  • Collaborated with project teams to design, implement, and evaluate M&E systems for multiple projects.
  • Conducted regular field visits to verify data quality while fostering strong relationships with local communities.
  • Enhanced data accuracy by meticulously reviewing and validating collected information from various sources.
  • Fostered a collaborative environment by actively participating in cross-functional teams focused on enhancing M&E practices and outcomes.
  • Facilitated stakeholder engagement by organizing meetings, workshops, and consultations throughout the project lifecycle.
  • Improved report quality by conducting thorough analysis of quantitative and qualitative data.
  • Provided technical assistance to partners on matters related to monitoring, evaluation, learning, and accountability systems.
  • Streamlined monitoring processes for increased efficiency by optimizing data collection methods and tools.
  • Conducted capacity-building activities to strengthen the skills of field staff in monitoring and evaluation techniques.
  • Developed clear indicators to assess project effectiveness and relevance, enabling accurate measurement of results.
  • Maintained high-quality documentation by managing a comprehensive digital filing system for all M&E-related materials.
  • Identified opportunities for improvement in program strategies based on evidence gathered through rigorous data analysis processes.
  • Spearheaded the development of comprehensive work plans that outlined key activities, timelines, responsibilities, and resources required for effective M&E implementation.
  • Contributed to successful grant proposals by incorporating well-defined M&E components in accordance with donor requirements.
  • Resolved mechanical issues using both technical and manual skills.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Identified mechanical problems and determined best solutions for correction.
  • Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
  • Monitored equipment performance to confirm proper and efficient function.
  • Kept detailed records of repairs and maintenance for reference in future work.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Utilized varied tools and equipment to test and troubleshoot mechanical systems.
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Kept track of equipment maintenance schedules using computerized maintenance management systems.
  • Operated variety of tools and equipment to complete mechanical repairs.
  • Collaborated with coworkers, discussing assembly, and needed product adjustments.
  • Performed in-depth troubleshooting to diagnose and resolve range of mechanical failures.
  • Wrote work orders and parts fabrication requests.
  • Completed detailed inspections of electrical and mechanical components to identify issues.
  • Coordinated installation of systems, machinery, and components.
  • Followed optimum preventative maintenance plans for complex mechanical systems.
  • Conducted root cause analysis to identify source of mechanical system malfunctions.
  • Developed and coordinated effective predictive, preventive, and corrective maintenance approaches.
  • Prepared reports and documentation for mechanical systems and processes.
  • Trained and supervised mechanical engineering technicians in installation and maintenance of equipment.
  • Coordinated with other engineering professionals to coordinate operation of mechanical systems.
  • Collected and analyzed data to identify trends and develop solutions to existing mechanical problems.
  • Researched new technologies related to mechanical engineering to improve designs and processes.
  • Used computer-aided design (CAD) software to create detailed drawings and schematics of mechanical systems.

Research Assistant

Double R Investments Co Ltd
02.2021 - 03.2021
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
  • Contributed to the publication of 5 research articles in peer-reviewed journals, showcasing expertise in various topics.
  • Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
  • Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
  • Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
  • Utilized statistical software for data analysis, generating accurate insights into complex datasets.
  • Facilitated cross-disciplinary research collaborations, broadening scope and impact of research findings.
  • Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
  • Spearheaded development of novel research methodology, setting new standard for future projects.
  • Boosted research visibility and impact with publication of findings in prestigious academic journals.
  • Implemented rigorous quality control measures, elevating standard of research outputs.
  • Analyzed complex data sets to uncover critical insights, driving direction of research projects.
  • Improved data collection methods with introduction of innovative survey techniques.
  • Contributed to development of research proposals, aligning with strategic objectives and securing project approvals.
  • Optimized lab equipment usage, significantly reducing operational costs and downtime.
  • Managed research databases with utmost diligence, ensuring data integrity and security.
  • Customized research instruments to better capture nuanced data, enriching depth of research analysis.
  • Translated research findings into actionable recommendations, influencing policy and practice.
  • Enhanced participant recruitment strategies, leading to more diverse and representative study samples.
  • Supported grant writing efforts, securing essential funding for groundbreaking research projects.
  • Coordinated with external research partners to ensure seamless integration of collaborative projects.
  • Pioneered use of virtual collaboration tools, enhancing team productivity and engagement in remote settings.
  • Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
  • Elevated team's research capabilities by conducting comprehensive training sessions on advanced analytical software.
  • Enhanced research accuracy by meticulously organizing and analyzing data sets.
  • Streamlined project workflow, optimizing team efficiency through development of detailed scheduling and tracking systems.
  • Recorded and analyzed data to produce reports of results.
  • Participated in research projects by designing and executing experiments.
  • Analyzed results using analytical software and created reports.
  • Assisted scientists by collecting and organizing laboratory data.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Collaborated with researchers and scientists to design and execute experiments.
  • Monitored and documented safety standards to verify compliance.

Research Assistant: Health Policy and Planning

Ministry of Health Tanzania (MoHCDGEC)
09.2020 - 10.2020
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Conducted 50 literature reviews to support hypothesis development and identify gaps in existing knowledge.
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
  • Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
  • Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
  • Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
  • Utilized statistical software for data analysis, generating accurate insights into complex datasets.
  • Boosted research visibility and impact with publication of findings in prestigious academic journals.
  • Improved data collection methods with introduction of innovative survey techniques.
  • Contributed to development of research proposals, aligning with strategic objectives and securing project approvals.
  • Translated research findings into actionable recommendations, influencing policy and practice.
  • Pioneered use of virtual collaboration tools, enhancing team productivity and engagement in remote settings.
  • Implemented rigorous quality control measures, elevating standard of research outputs.
  • Spearheaded development of novel research methodology, setting new standard for future projects.
  • Supported grant writing efforts, securing essential funding for groundbreaking research projects.
  • Enhanced participant recruitment strategies, leading to more diverse and representative study samples.
  • Enhanced research accuracy by meticulously organizing and analyzing data sets.
  • Facilitated cross-disciplinary research collaborations, broadening scope and impact of research findings.
  • Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
  • Managed research databases with utmost diligence, ensuring data integrity and security.
  • Customized research instruments to better capture nuanced data, enriching depth of research analysis.
  • Coordinated with external research partners to ensure seamless integration of collaborative projects.
  • Elevated team's research capabilities by conducting comprehensive training sessions on advanced analytical software.
  • Streamlined project workflow, optimizing team efficiency through development of detailed scheduling and tracking systems.
  • Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
  • Analyzed complex data sets to uncover critical insights, driving direction of research projects.
  • Recorded and analyzed data to produce reports of results.
  • Participated in research projects by designing and executing experiments.
  • Analyzed results using analytical software and created reports.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Collaborated with researchers and scientists to design and execute experiments.
  • Monitored and documented safety standards to verify compliance.

Research Assistant; National Aids Control Program

Ministry of Health Tanzania (MoHCDGEC) (NACP)
07.2020 - 08.2020
  • Participated actively in 10 regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
  • Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
  • Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
  • Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
  • Utilized statistical software for data analysis, generating accurate insights into complex datasets.
  • Contributed to development of research proposals, aligning with strategic objectives and securing project approvals.
  • Elevated team's research capabilities by conducting comprehensive training sessions on advanced analytical software.
  • Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
  • Enhanced research accuracy by meticulously organizing and analyzing data sets.
  • Enhanced participant recruitment strategies, leading to more diverse and representative study samples.
  • Streamlined project workflow, optimizing team efficiency through development of detailed scheduling and tracking systems.
  • Improved data collection methods with introduction of innovative survey techniques.
  • Spearheaded development of novel research methodology, setting new standard for future projects.
  • Analyzed complex data sets to uncover critical insights, driving direction of research projects.
  • Coordinated with external research partners to ensure seamless integration of collaborative projects.
  • Translated research findings into actionable recommendations, influencing policy and practice.
  • Managed research databases with utmost diligence, ensuring data integrity and security.
  • Pioneered use of virtual collaboration tools, enhancing team productivity and engagement in remote settings.
  • Customized research instruments to better capture nuanced data, enriching depth of research analysis.
  • Supported grant writing efforts, securing essential funding for groundbreaking research projects.
  • Facilitated cross-disciplinary research collaborations, broadening scope and impact of research findings.
  • Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
  • Implemented rigorous quality control measures, elevating standard of research outputs.
  • Boosted research visibility and impact with publication of findings in prestigious academic journals.
  • Recorded and analyzed data to produce reports of results.
  • Participated in research projects by designing and executing experiments.
  • Analyzed results using analytical software and created reports.
  • Collaborated with researchers and scientists to design and execute experiments.
  • Monitored and documented safety standards to verify compliance.

Clinical Officer

Dodoma Regional Referral Hospital
03.2019 - 07.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time (24 hours) efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Clinical Officer

Tosamaganga Mission Hospital
12.2018 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple 5 projects.

Clinical Officer

Makole Hospital
06.2018 - 09.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all 40 team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Clinical Officer

Mpunguzi Dispensary
04.2018 - 05.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting of 20, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Clinical Assistant

Matovolwa Health Centre
11.2017 - 03.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
  • Assisted 100 patients with basic care needs.
  • Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
  • Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
  • Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
  • Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
  • Followed comprehensive clinical protocols to safeguard patient safety.
  • Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
  • Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
  • Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Prepared examination rooms and sterilization of equipment following hospital guidelines.
  • Enhanced patient care by efficiently managing medical records and coordinating appointments.
  • Maintained up-to-date patient records with medical histories and test results.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
  • Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
  • Coordinated referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
  • Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
  • Supported clinical staff during examinations and procedures, ensuring timely completion of tasks and optimal patient comfort.
  • Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
  • Equipped patients with assistance required for basic care.
  • Streamlined office procedures by organizing filing systems and updating electronic health records accurately.
  • Expedited prescription refills for patients under the supervision of healthcare providers, reducing medication lapses.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted pre-appointment patient assessments to streamline the consultation process for healthcare professionals.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Taught patients about medications, procedures, and care plan instructions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Measured patient pulse oximetry.
  • Completed EKGs and other tests based on patient presentation in office.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Clinical Assistant

Dodoma Regional Referral Hospital
04.2017 - 09.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
  • Assisted patients with basic care needs.
  • Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
  • Assisted in 30 minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
  • Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
  • Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
  • Followed comprehensive clinical protocols to safeguard patient safety.
  • Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
  • Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
  • Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Prepared examination rooms and sterilization of equipment following hospital guidelines.
  • Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Maintained up-to-date patient records with medical histories and test results.
  • Enhanced patient care by efficiently managing medical records and coordinating appointments.
  • Supported clinical staff during examinations and procedures, ensuring timely completion of tasks and optimal patient comfort.
  • Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
  • Coordinated referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
  • Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
  • Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
  • Equipped patients with assistance required for basic care.
  • Streamlined office procedures by organizing filing systems and updating electronic health records accurately.
  • Expedited prescription refills for patients under the supervision of healthcare providers, reducing medication lapses.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted pre-appointment patient assessments to streamline the consultation process for healthcare professionals.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Taught patients about medications, procedures, and care plan instructions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Clinical Assistant

Anglican Health Centre
01.2017 - 03.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
  • Assisted patients with basic care needs.
  • Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
  • Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
  • Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
  • Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
  • Followed comprehensive clinical protocols to safeguard patient safety.
  • Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
  • Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
  • Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Prepared examination rooms and sterilization of equipment following hospital guidelines.
  • Enhanced patient care by efficiently managing medical records and coordinating appointments.
  • Maintained up-to-date patient records with medical histories and test results.
  • Coordinated referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
  • Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
  • Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
  • Supported clinical staff during examinations and procedures, ensuring timely completion of tasks and optimal patient comfort.
  • Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
  • Equipped 100 patients with assistance required for basic care.
  • Streamlined office procedures by organizing filing systems and updating electronic health records accurately.
  • Expedited prescription refills for patients under the supervision of healthcare providers, reducing medication lapses.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted pre-appointment patient assessments to streamline the consultation process for healthcare professionals.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Followed appropriate procedures to minimize patient's exposure to radiation.

Education

MBA - Global MBA

Roxbourg Institute of Social Entrepreneurship
Switzerland
11-2025

Bachelor's Degree - Social Sciences: Health Systems Management

Mzumbe University
Morogoro, Tanzania
11-2024

Diploma - Clinical Medicine

Decca College of Health And Allied Sciences
Dodoma, Tanzania
11-2019

Certificate - General Sciences

Mwanza Secondary And High School
Mwanza, Tanzania
05-2016

Certificate - General Sciences

Loreto Girl's Secondary School
Mwanza, Tanzania
12-2013

Skills

  • Administrative support
  • Team support
  • Meeting coordination
  • Project management
  • Meeting scheduling
  • Schedule management
  • File management
  • Information gathering
  • Client relationships
  • Presentation development
  • Documentation management
  • Database entry
  • Scheduling and calendar management
  • Deliverables coordination
  • Teamwork and collaboration
  • Microsoft office
  • Time management
  • Problem-solving
  • Data collection
  • Multitasking and organization
  • Field operations
  • Task delegation
  • Installation procedures
  • Teamwork
  • Leadership skills
  • Proposal writing
  • Organizational development
  • Business analysis
  • Multitasking Abilities
  • Appointment scheduling
  • Patients' vital signs
  • Patient care coordination
  • Medical terminology
  • Electronic health records
  • Clinical support
  • Patient scheduling
  • Specimen collection
  • Diagnostic testing assistance
  • Procedure preparations
  • Report writing
  • Capacity building
  • Data analysis
  • Performance tracking
  • Survey design
  • Qualitative research
  • Quantitative research
  • Policy analysis
  • Monitoring frameworks
  • Research expertise
  • Training development
  • Performance monitoring
  • Results-based management
  • Logical reasoning
  • System optimization
  • Regulatory compliance
  • Project leadership
  • Project coordination
  • Budget monitoring
  • Operational reporting
  • Project lifecycle management
  • Project and program management
  • Brand development and management
  • Email project management
  • Strategic project management
  • Change and growth management
  • Planning and overseeing program
  • Strong project management
  • Resource management understanding
  • Budgeting and finance management
  • Background in supervision and management

Accomplishments

  • Collaborated with team of 20 in the implementation of SAFA Project.
  • Documented and resolved data collected which led to informed decision making.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved well documented data by introducing SPSS Software for different tasks.
  • Reduced turnaround time on lab results by 50 %.
  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.
  • Mentored junior staff on new radiological equipment operation.
  • Supervised team of 50 staff members.

Certification

  • Certificate on Humanitarian- Development- Peace Coherence Considerations, Humanitarian Leadership Academy (USAID, IDEAL), December 2024
  • Certificate on Country Office Operations, Humanitarian Leadership Academy (NetHope Trainings), November 2024
  • Certificate on Impact Evaluation Fundamentals, Humanitarian Leadership Academy (USAID, IDEAL), November 2024
  • Certificate on Gender and Health Systems Strengthening, Global Health e-learning Centre and USAID, June 2024
  • Certificate on Economic Evaluation Basics, Global Health e-learning Centre and USAID, June 2024
  • Certificate on Data Use For Program Managers, Global Health e-learning Centre and USAID, April 2024
  • Certificate on Corporate Governance: The Legal Obligation of Board of Directors, African Research Centre and Consultancy Limited, June 2023
  • Certificate on OSH Practice as an Impact Maker at Work, Edward Debrah: OSH Professional
  • Certificate on Community Based Health Insurance, IPHCe and Johns Hopkins Bloomberg School of Public Health.
  • Tanzania Driver's License

Additional Information

Rachel is a Tanzanian female with seven years professional experience working with local and international organizations in various settings. She has a strong academic background in Health systems, Accounts and Finance, Clinical medicine, Monitoring and evaluation, Program & project management, and hands-on experience in research and public health. She has gained a comprehensive understanding of relevant concepts, projects, programs, policies and practices that directly align with different organizational goals. Also, she has a deep commitment to humanitarian principles and she is confident in her ability to make significant contributions to the organization's mission.

Moreover, Rachel has critical analytical skills and a solid foundation in monitoring & evaluation, program management, economics, finance, governance, administration, law, epidemiology, psychology, international health and project management. Additionally, she has completed various trainings, which have further enhanced her ability to contribute meaningfully initiatives on surrounding projects. She has received On Job Trainings on; Data Use for Program Managers, Economic Evaluation Basics , Gender and Health Systems Strengthening, Community Based Health Insurance, OSH Practice as an Impact Maker at Work, Corporate Governance: The Legal Obligation of Board of Directors, Qualitative Data analysis: Rolling Analysis Approach and use of NVivo Software, Male Engagement in Reproductive Health Projects, Research Ethics and Application in Population Based Research, Implementation and Monitoring of a Community Based Health Program, Research Methodologies, Digital platform for routine health systems, Interpersonal Communication Skills and Facilitation Skills, Basic Elements of Monitoring, Evaluation and Learning (MEL) for Health programs, Skills and qualities of health program evaluators and field supervisors and Accountability and leadership in a hospital setting. She has a deep passion for working to protect & promote human rights, promote gender equality, child protection and empowerment of women worldwide

Furthermore, throughout her career, she consistently demonstrated strong commitments to accountability, teamwork, integrity, transparency, sustainability, honesty & trustworthy and innovation & creativity. She also has proven ability to develop & implement security protocols, conduct risk assessments, negotiate access agreements, team leadership, financial management, develop and implement strategic plans, build strong relationships with stakeholders, and manage complex projects and programs.

Languages

Swahili
Native language
English
Proficient
C2
Spanish
Elementary
A2
French
Elementary
A2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-Site

Important To Me

Career advancementFlexible work hoursPaid time offStock Options / Equity / Profit SharingHealthcare benefitsTeam Building / Company RetreatsPersonal development programsWork-life balance4-day work weekCompany Culture

Software

Microsoft Office (Word, Excel, Power Point, Publisher)

Web Skills (HTML, WordPress, Javascript)

SPSS, STATA, PowerBi, MySQL, JavaScript, Python

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Project Assistant; Project Coordination Unit

DSW Tanzania
09.2024 - Current

Research Assistant

Ifakara Health Institute
10.2023 - 04.2024

Field Coordinator and Supervisor

Double R Investments Co Ltd
12.2022 - 01.2023

Independent Program Consultant and Supervisor

Double R Investments Co Ltd
07.2022 - 09.2022

Co- Facilitator

Double R Investments Co Ltd
05.2021 - 06.2021

Translator and Documentation Officer

Double R Investments Co Ltd
04.2021 - 05.2021

Monitoring and Evaluation Assistant

Double R Investments Co Ltd
03.2021 - 04.2021

Research Assistant

Double R Investments Co Ltd
02.2021 - 03.2021

Research Assistant: Health Policy and Planning

Ministry of Health Tanzania (MoHCDGEC)
09.2020 - 10.2020

Research Assistant; National Aids Control Program

Ministry of Health Tanzania (MoHCDGEC) (NACP)
07.2020 - 08.2020

Clinical Officer

Dodoma Regional Referral Hospital
03.2019 - 07.2019

Clinical Officer

Tosamaganga Mission Hospital
12.2018 - 01.2019

Clinical Officer

Makole Hospital
06.2018 - 09.2018

Clinical Officer

Mpunguzi Dispensary
04.2018 - 05.2018

Clinical Assistant

Matovolwa Health Centre
11.2017 - 03.2018

Clinical Assistant

Dodoma Regional Referral Hospital
04.2017 - 09.2017

Clinical Assistant

Anglican Health Centre
01.2017 - 03.2017
  • Certificate on Humanitarian- Development- Peace Coherence Considerations, Humanitarian Leadership Academy (USAID, IDEAL), December 2024
  • Certificate on Country Office Operations, Humanitarian Leadership Academy (NetHope Trainings), November 2024
  • Certificate on Impact Evaluation Fundamentals, Humanitarian Leadership Academy (USAID, IDEAL), November 2024
  • Certificate on Gender, Health Systems Strengthening, Global Health e-learning Centre and USAID, June 2024

MBA - Global MBA

Roxbourg Institute of Social Entrepreneurship

Bachelor's Degree - Social Sciences: Health Systems Management

Mzumbe University

Diploma - Clinical Medicine

Decca College of Health And Allied Sciences

Certificate - General Sciences

Mwanza Secondary And High School

Certificate - General Sciences

Loreto Girl's Secondary School
RACHEL WAKURU STEPHENPublic Health Researcher | Sustainability Advocate | Activist | Innovator | Social Entrepreneur.