Queen Sabuni
Dar es salaam
Summary
Motivated receptionist and data analyst with a commitment to realizing organizational visions through data analysis skills and Artificial Intelligence. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Part-time Receptionist
AMARIAH HOTEL AND APARTMENTS
Dar es Salaam
05.2024 - 09.2024
- Resolved customer inquiries through phone, email, and written communication
- Ensuring messages are passed to the appropriate staff member in time.
- Managing meeting room availability.
Front Desk Representative
MKONGE HOTEL (Ltd.) Limited
Tanga
07.2017 - 02.2022
- Greeted and attended to walk-in guests with humility
- Processed room and table reservations using reservation software
- Collaborated with guests to ascertain their needs during check-in
- Performing administrative roles, such as receiving bookings, making accounts for the food and beverage department, housekeeping, and planning and organizing particular events, like weddings and conferences.
- Supervising trainee/volunteering hotel receptionists.
Waitress
MEMPHIS BAR AND RESTAURANT
Nairobi
04.2016 - 05.2017
- Greeting guests upon arrival
- Processed customer orders efficiently
- Cleaning up after customers' meals.
- Tabulating inventory of restaurant items.
Intern Waitress
WINDSOR HOTEL
Nairobi
09.2015 - 03.2016
- Working as an intern with fellow students, under the direct supervision of the hotel manager, to learn and improve our hospitality skills in the food and beverage departments, as well as corresponding with other hotel departments.
Education
Associate of Applied Science - Data Analysis
DATACAMP
Online01-2023
Bachelor of Science - Hotel and Restaurant Management
United States International University
Nairobi, Kenya08.2016
International General Certificate of Secondary Education - IGCSE
Aga Khan High School
Kampala, Uganda08.2012
Skills
- Experienced with Microsoft Office Suite
- Point-of-Sale Software
- Cloud-based computing systems
- Research
- Teamwork
- Attention to detail
- Data Entry
- Structured Query Language (SQL)
- Proficient in Python
References
- Rebecca N. Richard, Manager, Mkonge Hotel Ltd, +255655800688, +255784995116
- Nakamura Katsuji, Lecturer & Chairperson, (Japanese Language Teachers 'Association of Kenya JALTAK), United States International University-Africa, +254724454100
Hobbies and Interests
- Karaoke
- Travelling
Personal Information
- Gender: Female
- Nationality: Tanzanian
National Identification Number
19930101-21104-00001-16
Certification
- Data Analyst Associate
Accomplishments
Intermediate SQL
Introduction to Python
Introduction to Excel
Data Manipulation
Joining Data
Importing and Exporting Data
Timeline
Part-time Receptionist
AMARIAH HOTEL AND APARTMENTS
05.2024 - 09.2024
Front Desk Representative
MKONGE HOTEL (Ltd.) Limited
07.2017 - 02.2022
Waitress
MEMPHIS BAR AND RESTAURANT
04.2016 - 05.2017
Intern Waitress
WINDSOR HOTEL
09.2015 - 03.2016
Associate of Applied Science - Data Analysis
DATACAMP
Bachelor of Science - Hotel and Restaurant Management
United States International University
International General Certificate of Secondary Education - IGCSE
Aga Khan High School
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