Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
years of professional experience
3
Languages
Work History
Puma Msalato
Branch Manager
09.2023 - Current
Job overview
Overseeing daily operations at the fuel filling station
Managing and training staff to ensure high levels of customer service
Monitoring inventory, managing budgets, and ordering supplies
Implementing safety and compliance measures
Conducting performance reviews and developing strategies to increase efficiency and sales.
Managing budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth, saving the company up to 35% in operating expenses, and transitioning from operating at a loss to generating a significant monthly profit within the first 3 months of operation.
Building high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Establishing team priorities, maintaining schedules, and monitoring performance.
Evaluating employee performance and conveying constructive feedback to improve skills.
Offgrid Electric
Telesales Representative
06.2023 - 03.2024
Job overview
Was a part of a team of sales representatives, providing training and support
Generated a revenue of 31,511,886 TZS in the first month with a 150% success rate in sales
Developed and implemented sales strategies to increase market penetration
Utilized CRM software to track sales performance and customer interactions
Conducted market research to identify new sales opportunities.
Puma Salasala
Intern
06.2023 - 09.2023
Job overview
Assisted in managing and training staff to maintain high levels of customer service and satisfaction
Implemented safety protocols and compliance measures to ensure a secure working environment
I gained hands-on experience by understanding the roles and responsibilities of a pump attendant, including the operational mechanics of fuel pumps.
Offgrid Electric
Volunteering Intern
10.2022 - 03.2023
Job overview
Refurbishing and upgrading old meter boxes to meet market standards (Refurbished over 100 meterboxes weekly)
Assisted in the development and implementation of quality control processes
Conducted technical assessments and provided recommendations for improvements
Collaborated with cross-functional teams to optimize product performance.
UDSM
Final Year Project
11.2021 - 07.2022
Job overview
Designed a web-based information management system for the Madimba gas processing plant using PHP, CSS, and HTML. The system proved efficient, saving up to 2 hours of paperwork daily.
Conducted data analysis and created models to improve operational efficiency
Presented findings and project progress to stakeholders and faculty.
Petroleum Upstream Regulatory Authority
07.2021 - 10.2021
Job overview
Actively engaged in the monitoring and evaluation of ongoing oil and gas operations in Tanzania
Collaborated with regulatory teams to analyze industry practices and compliance with regulatory frameworks
Contributed to the development and implementation of policies for dispute resolution and compensation for affected parties.
Education
SINERGIA INDUSTRY ENHANCEMENT CENTER
EACOP, Dar-es-Salaam Tanzania
No Degree from Air Compressors For The Uganda-Tanzania Project
05.2024
University of Dar Es Salaam
Dar Es Salaam, Tanzania
BSc. in Petroleum Engineering from Petroleum Engineering
01.2022
Skills
Customer Relationship Management (CRM)
Performance Management
Reservoir simulation
Production forecasting
Regulatory compliance
Quality control
Microsoft Office (Word, Excel, PowerPoint)
Autocad
Eclipse 100
CSS
HTML
Matlab
Adobe PS
CRM software
Other attributes
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proven ability to develop and implement sales strategies.
Effective problem-solving and analytical skills.
Detail-oriented and committed to quality and safety standards.
Dependable, trustworthy, self-motivated, and resourceful.
Passionate about learning and experiencing cultural diversity.
Membership
Society of Petroleum Engineers, SPE (Student Chapter)
Institute of Engineers Tanzania, IET (Student Chapter)
AIESEC (2020-2021)
Awards
Certificate of attendance in training on air compressors for the EACOP project by Synergy (2024)
IET membership (2019-2022)
IET leader (2020-2021)
Best student in Chemistry (Msalato Girls Secondary School)
Best student in French class
Best in Mathematics (Green Valley School)
CASFETA member (2012-2015, 2016-2018)
Languages
Swahili
Native language
English
Proficient
C2
French
Intermediate
B1
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Branch Manager
Puma Msalato
09.2023 - Current
Telesales Representative
Offgrid Electric
06.2023 - 03.2024
Intern
Puma Salasala
06.2023 - 09.2023
Volunteering Intern
Offgrid Electric
10.2022 - 03.2023
Final Year Project
UDSM
11.2021 - 07.2022
Petroleum Upstream Regulatory Authority
07.2021 - 10.2021
SINERGIA INDUSTRY ENHANCEMENT CENTER
No Degree from Air Compressors For The Uganda-Tanzania Project
University of Dar Es Salaam
BSc. in Petroleum Engineering from Petroleum Engineering