PRATAP SINGH MARKANDESHWAR
Dar Es Salaam
Summary
Highly Enthusiastic, motivated, hard working and goal oriented with excellent communication and interpersonal skills. Experienced Team Lead with a demonstrated history of working in the maritime industry. Having 22 years + of enriched experience in Ship Operations, Freight Forwarding and Logistic Sector. Excellent Organizational abilities and work in a structured manner. Ability to handle difficult situations that may call for an element of negotiation or problem solving. Sound understanding of the Commercial and Operational business processes within Shipping Industry.
Overview
21
21
years of professional experience
Work History
LINE MANAGER
SHARAF SHIPPING AGENCY (T) LTD
06.2017 - Current
- Responsible for overall Liner & Non-Liner Activities in Tanzania and Freight Forwarding
- Sharaf Shipping is Agents for TS LINE (container line), Hyundai Glovis (RoRo), K LINE (RoRo), Tanker and BB ships
- Constantly monitor business performance of the agency against budget/plan
- Formulate and implement appropriate business strategies and plans which enable the agency to achieve company objectives
- Plan and carry out the appropriate steps/measures to ensure achievement and maximization of business targets- volume, revenue, Profit etc
- Direct the team in Identifying and developing new market segments, creating/tapping new opportunities and developing relationship with Key customers
- Direct the formulation and implementation of sales and marketing (commercial) plan overseeing that all commercial plans and objectives are aligned with agency strategies and objectives
- Direct the formulation of implementation of operational policies, procedures and controls covering all areas of branch activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service to internal and external customer Create a healthy organizational climate and culture, lead and manage the team so that overall agency performance is maximized
- Direct and monitor the operation team for smooth port operation, Compliance of HSE
- Continuously communicate company objectives and targets to the team and ensure those of the senior managers are aligned
- Play key role in recruiting, and developing talented senior staff
- Direct and Monitor the performance of all departments i.e, Accounts, Documentation, Sales, customer service , Port operation
- Ensuring compliance of all rules and regulations applicable to shipping agency Licensing.
SYSTEM ANALYST – OPERATIONS & DOCUMENTATION
TRANS AFRICAN LOGISTICS (TALL) LTD
05.2015 - 03.2017
- Trans African Logistics (TALL) Ltd was an ICD for vehicle and was operating as extension of port to decongest the port
- In-House System Development and Integration
- Implementation of System controls and identifies the areas for improvement and make recommendations for system improvement
- Ensure Rectification of EDI and processing
- Inbound/Outbound Logistics- Transport, storage and delivery of goods receiving / dispatching
- Responsible to monitor day to day activities at ICDV which includes vehicle transfer from port to ICDV and daily release of unit at TALL-ICDV
- Manage a group of subordinates to maintain a constant high level of Customer Service in Line with Company parameters
- Supervise the workload of the team, allocate team members to optimize service provision
- Ensure statistical information is produced, collated and analyzed on a regular basis to Assist in evaluating the efficiency of the team
- Produce and provide volume, productivity and other reports to management for business Development purposes
- Ensure PO management & KPI’s are in line with client request and needs
- Enforce compliance, Code of ethics and other industry standards.
TEAM LEADER-OPERATIONS
SHARAF SHIPPING AGENCIES CO.
04.2008 - 04.2014
- Liner Operations – Was fully responsible for Vessel operations, Customer service and Documentations at SSA-Libya
- Responsibilities that bridge the commercial and operational activities in company
- Overall Responsible for all Import and Export Operations and Documentation activities for RORO, Break Bulk, Container vessels at all Major Ports Tripoli, Khoms, Misurata and Benghazi
- Liaise with ports under their management in Libya
- Successfully developed the Trade Lane between UK-Libya, Turkey-Libya, UAE-Libya
- Our volume had increased from 500 Tues to 1200 Tues/year within a three years of span
- We are also currently engaged with Power plant Project in Libya awarded to Turkish company Calik Enerji
- Ensuring total logistics including door to door deliveries for this project
- Had opportunity to visit client office/site in Turkey several time during this project
- Ability to make quick decisions and adapt to change
- Manage all aspects of the shipping department including educating & training the staff for better productivity and understanding the biz
- Looks after the Vessel operations, quick dispatch and tracking of all cargo being discharged & loaded Making sure zero damages
- Ensure all documentation issues need to be streamlined for as per the systems provided by the organization
- Ensure all vessel operations flow smoothly and that all team members are kept up to date
- Maintain day-to-day contact with individuals working in berth planning, commercial and operational roles
- Provide guidance to Masters, Fleet Managers and general management on any special requirements
- All communications with charterers, owners, managers, Terminal etc
- Complete handling of vessel including NOR, SOF, Loading / Discharging, updates to all parties, Bill of lading/Delivery order, PDA, FDA, Husbanding activities etc
- Liaise with different ports under their management
- Make necessary arrangements for vessel departure clearance upon completion of discharge / loading operations
- Protect interest of company on cargo claims for collection of charges related with desired cases
- Co-Ordination with Master for pre arrival requirements, vessels ETA and berthing prospects
- Confirm that pre arrival information is timely provided to Port Authority, Stevedores and other related parties
- Crew care, Crew Sign-on & Sign-off procedure
- Handling of Ship Chandelling services required by vessels
- Vessel operations including securing berth to all vessels on arrival at port
- Arranging phase-in and phase-out procedures/schedules whenever new tonnage is delivered
- Having excellent organizational abilities and work in a structured manner
- Play an active part in team communications for achieving and delivering results
- In close contact with clients commercially
- To find most economical mode of transporting products, given the delivery dates required and the budget available
- Dealing with any claims where problems may have arisen and where negotiation is needed to ensure proper compensation is provided to the customer
- Sourcing new suppliers and maintain good relationships with existing suppliers
- Ensuring to get the best rates on behalf customers
- Negotiating rates with customers ensuring a good return for the company inline with budget requirements
- Handle difficult situations that may call for an element of negotiation or problem solving.
Sr. EXECUTIVE – OPERATIONS
NYK LOGITICS ( INDIA ) LIMITED
08.2006 - 04.2008
- Worked with NYK LOGISTICS (INDIA) LIMITED New Delhi as a Sr
- Executive Operations since August 2006 to April 2008
- Handling all correspondence independently related to Export and Import (LCL/FCL)
- Buyer Consolidation - Was responsible for handling the biggest Clients of the branch along with a cluster of smaller clients
- Solve operational problems the customer is facing both strategically & tactically
- Was reporting to Head North India - Operations.
Sr. EXECUTIVE – CUSTOMER SERVICE & DOCUMENTATION
KLG SHIPPING PVT LTD(SPG GROUP)
10.2005 - 08.2006
- Worked with M/S KLG SHIPPING PVT LTD (SPG GROUP) as a Senior Executive Documentation & Customer service since October 2005 to August 2006
- Was handling Export/Import Documentation
- The Company is one of the major players in the USA, CANADA, SOUTH AMERICA and Europe market both for FCL & LCL shipments
- Having own service contract for with the major Shipping Lines i.g
- CMA-CGM, EMIRATES SHIPPING LINE, YANG MING LINE
- (For US sectors only)
- She is also reputable as one of the major forwarders involved in export to Far East Sector
- Having good client base like JINDAL PIPES, ALBERT DAVID LTD., SATNAM OVERSEAS, GOOD LUCK TYRES, ASHNOOR TEXTILES.
Sr. OPERATIONS & DOCUMENTATION EXECUTIVE
GLINK EXPRESS CARGO PVT. LTD
08.2003 - 10.2005
- Worked as Sr
- Operations & Documentation Executive with MNC-GLINK EXPRESS CARGO PVT
- LTD., Agents for Hull & Hatch (Dubai Based Shipping Line) Nehru Place, New Delhi since August 2003 to till October 2005
- Was handling all the Export Documentation independently
- She is also reputable and one of the major forwarders involved in export to Hong Kong, Taiwan, Myanmar and FIJI.
Education
Graduation -
Delhi University, India
Diploma -
Diploma in D.T.P.From C.C.T.Noida
MBA in Business Management -
Indian Institute of Foreign Trade- Delhi
01.2016
MBA Supply and Chain Management -
Shobhit University, India
01.2015
Skills
- Customer Focus
- Influencing skills
- Motivation Techniques
- Strong leadership abilities
Languages
English
Arabic
Swahili
Attributes
- Good Communication Skills
- Disciplined behavior
- Team Spirit
- Quick adaptability and flexibility
Personal Information
- Date of Birth: 12/09/1980
- Nationality: Indian
- Marital Status: Married
Projects
400 KVA Sub Station - Iringa-Shinyanga Backbone Project, KEC INTERNATIONAL LIMITED., Dodoma & Singida, Tanzania, 2018, 2019 220KV Transmission line Rusumo Fall Muyinga (REGIDESO), KEC INTERNATIONAL LIMITED., Burundi, 2020 Lot B - 220kV Substations – Geita and Nayakanazi, L&T, Nayakanazi, Tanzania, 2020, 2021 Geita – Nyakanazi Transmission Line- Lot A, KALPATARU POWER TRANSMISSION CO. LIMITED, Geita, 2021, 2022 Standard Gauge Railway (SGR 2.1), 220KV Transmission Line, KALPATARU POWER TRANSMISSION CO. LIMITED, Kilosa, 2022, 2023 Kigoma-Nyakanazi Transmission Line Project, TATA PROJECTS, Kasulu & Kibondo, 2022, 2023
Timeline
LINE MANAGER
SHARAF SHIPPING AGENCY (T) LTD
06.2017 - Current
SYSTEM ANALYST – OPERATIONS & DOCUMENTATION
TRANS AFRICAN LOGISTICS (TALL) LTD
05.2015 - 03.2017
TEAM LEADER-OPERATIONS
SHARAF SHIPPING AGENCIES CO.
04.2008 - 04.2014
Sr. EXECUTIVE – OPERATIONS
NYK LOGITICS ( INDIA ) LIMITED
08.2006 - 04.2008
Sr. EXECUTIVE – CUSTOMER SERVICE & DOCUMENTATION
KLG SHIPPING PVT LTD(SPG GROUP)
10.2005 - 08.2006
Sr. OPERATIONS & DOCUMENTATION EXECUTIVE
GLINK EXPRESS CARGO PVT. LTD
08.2003 - 10.2005
Graduation -
Delhi University, India
Diploma -
Diploma in D.T.P.From C.C.T.Noida
MBA in Business Management -
Indian Institute of Foreign Trade- Delhi
MBA Supply and Chain Management -
Shobhit University, India
Similar Profiles
FOUZAAN ATIFFOUZAAN ATIF
Pricing and Customer Service Executive at Sharaf Shipping Agency Co LtdPricing and Customer Service Executive at Sharaf Shipping Agency Co Ltd
Trisha LnuTrisha Lnu
Marketing Intern at Sharaf Shipping AgencyMarketing Intern at Sharaf Shipping Agency
Kaushik MSKaushik MS
Operation Executive at Sharaf Shipping AgencyOperation Executive at Sharaf Shipping Agency