Peter Mbassa
Public Health Practitioner Specialized In Behavior Change
Dar Es Salaam
Summary
Results-driven manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Detailed coverage in community development project and behavior change locally and internationally.
Overview
18
18
years of professional experience
11
11
years of post-secondary education
Work History
CEO
Neo Group Tanzania
Dar es Salaam
05.2021 - Current
- Increased and stabilize company revenue through aggressive new market strategies.
- Coached and guided senior managers and psrtners to improve employee job satisfaction and achieve higher performance levels.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Director of Operations
Atlas Pharmacy Limited
Dar es Salaam
07.2015 - 01.2021
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Set team and individual KPIs and provided regular, actionable feedback.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Managed daily operations of Atlas Pharmacy Ltd organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained new employees on proper protocols and customer service standards.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Zone Project Manager
TMARC TANZANIA
Arusha, Mwanza and Dar es Salaam
09.2012 - 06.2015
- Resolved problems, improved operations and provided exceptional service.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to complete projects on time.
- Monitored company inventory to keep stock levels and databases updated.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and maintained courteous and effective working relationships.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Identified issues, analyzed information and provided solutions to problems.
Project Manager
Tanzania Public health Association
Dar es Salaam
01.2011 - 07.2013
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Developed and initiated projects, managed costs and monitored performance.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Met project deadlines without sacrificing build quality or workplace safety.
- Led project teams through design, construction and launch process.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Maintained clear communication with precise technical writing to document and inform critical processes.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Identified plans and resources required to meet project goals and objectives.
Senior Mental Health Worker
TACT International UK
Reading, Berkshire
05.2004 - 10.2010
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Received and processed stock into inventory management system.
- Developed and maintained courteous and effective working relationships.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Identified issues, analyzed information and provided solutions to problems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Master of Science - Public Health
Oxford Brookes University
Public Health 09.2006 - 09.2008
Bachelor of Science - Zoology
University of Eastern Africa, Baraton, Kenya
Biological Sciences 09.1998 - 09.2002
No Degree - Community Health And Preventive Medicine
London School of Tropical Diseases
Community Health 09.2004 - 09.2005
Science Education
Morogoro Secondary School
GCSE 01.1994 - 09.1997
Skills
- Operational leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CEO
Neo Group Tanzania
05.2021 - Current
Director of Operations
Atlas Pharmacy Limited
07.2015 - 01.2021
Zone Project Manager
TMARC TANZANIA
09.2012 - 06.2015
Project Manager
Tanzania Public health Association
01.2011 - 07.2013
Master of Science - Public Health
Oxford Brookes University
09.2006 - 09.2008
No Degree - Community Health And Preventive Medicine
London School of Tropical Diseases
09.2004 - 09.2005
Senior Mental Health Worker
TACT International UK
05.2004 - 10.2010
Bachelor of Science - Zoology
University of Eastern Africa, Baraton, Kenya
09.1998 - 09.2002
Science Education
Morogoro Secondary School
01.1994 - 09.1997
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