Summary
Work History
Education
Skills
Languages
References
Timeline
Generic
Peter Makalanga

Peter Makalanga

Dar Es Salaam,Tanzania

Summary

Dynamic professional with a proven track record at Double Tree by Hilton Hotel, excelling in transaction auditing and verbal communication. Successfully improved collections performance at Aga Khan Hospital through strategic negotiations and meticulous account monitoring. Adept at balancing accounts and fostering teamwork to achieve organizational goals.

Organized hospitality professional with dynamic attitude and strong desire to serve public. Seeking role as Night Auditor in busy hotel.

Work History

Night Auditor

Double Tree by Hilton Hotel
Zanzibar, Tanzania
  • Reviewed previous day's sales figures against current day's sales report before submitting it to management team.
  • Maintained well-stocked and presentable complementary food and beverage station.
  • Received payments from customers via cash or credit cards.
  • Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool, and spa.
  • Generated daily, weekly, and monthly reports to close out day and meet objectives.
  • Responded to customer inquiries regarding hotel services, reservations, directions.
  • Computed bills, collected payments and made change for guests.

Assistant Revenue Collector

Aga khan Hospital
Dar Es Salaam, TZ
  • Developed strategies for improving overall collections performance.
  • Negotiated settlements with past due customers on behalf of the company.
  • Assisted with the preparation of reports on outstanding balances, payment history, and other account information for management review.
  • Monitored overdue accounts and contacted delinquent customers to arrange payment plans.
  • Reviewed contracts with clients to ensure compliance with terms set forth by the organization.
  • Identified and posted accounts receivable payments to appropriate accounts.
  • Reconciled daily cash receipts to ensure accuracy.

Education

Bachelor of Arts - B.A. in Cooperative Management And Accounting

Moshi Cooperative University
Kilimanjaro, Tanzania.
12-2016

Advanced Certificate of Secondary Education - Economics Commerce Accounts

Tambaza High School
Dar Es Salaam, Tanzania.
05-2003

Certificate of Secondary Education Examination - Business Study

Makongo Secondary School
Dar Es Salaam, Tanzania.
11-2000

Certificate of Primary School Education - Basic Educatin

Mbuyuni Primary School
Dar Es Salaam, Tanzania.
06-1995

Skills

  • Registration processing
  • Balancing accounts
  • Balance reporting
  • Clerical duties
  • Tracking expenses
  • Transaction auditing
  • Verbal and written communication
  • Teamwork and collaboration

Languages

Swahili
First Language
English
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Night Auditor

Double Tree by Hilton Hotel

Assistant Revenue Collector

Aga khan Hospital

Bachelor of Arts - B.A. in Cooperative Management And Accounting

Moshi Cooperative University

Advanced Certificate of Secondary Education - Economics Commerce Accounts

Tambaza High School

Certificate of Secondary Education Examination - Business Study

Makongo Secondary School

Certificate of Primary School Education - Basic Educatin

Mbuyuni Primary School

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Peter Makalanga