Pendo Thecla Mweli
Dar Es Salaam
Summary
Accomplished HR & Corporate Services Manager with a proven track record at Jitegemee Holdings Company Limited, enhancing employee productivity and organizational efficiency. Skilled in office administration and team leadership, I excel in creating solutions that foster interdepartmental communication and streamline operations. My approach combines problem-solving with a positive attitude, driving strategic initiatives that deliver tangible results.
Overview
30
30
years of professional experience
Work History
HR & Corporate Services Manager
Jitegemee Holdings Company Limited
03.2022 - Current
- Prioritized employee satisfaction with comfortable workspaces designed to maximize productivity whilst catering diverse needs.
- Contributed to organizational success by overseeing procurement processes in compliance with company policies and budgetary guidelines.
- Improved interdepartmental communication by organizing regular meetings and implementing a centralized information-sharing platform.
- Enhanced employee productivity through the development of effective workplace solutions and space planning.
Acting Managing Director
Jitegemee Holdings Company Limited
02.2023 - 04.2024
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
Human Resource & Legal Manager
Jitegemee Holdings Company Limited
02.2022 - 04.2024
- Supervised team of [Number] attorneys, paralegals and other legal personnel in conduct of corporate legal and administrative business.
- Drafted and negotiated [Type] agreements and transactions on behalf of company.
- Advised company on achieving statutory compliance by interpreting regulations, suggesting company policies and distributing literature on compliant work practices.
- Collaborated with cross-functional teams on strategic projects, providing expert guidance on legal matters and risk mitigation strategies.
Human Resources Manager
Tancoal Energy Limited
05.2016 - 03.2022
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Office Manager
Tancoal Energy Limited
05.2013 - 05.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Administrative Officer
Deloitte Consulting Limited
03.2012 - 03.2013
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Human Resources Assistant
Deloitte Consulting Limited
03.2010 - 04.2012
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Processed employee termination paperwork at direction of supervisory staff.
Administrative Assistant
Deloitte Consulting Limited
03.2007 - 03.2010
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Human Resources Management Assistant
CARE Tanzania
03.2002 - 04.2006
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Marketed [Type] services and benefits to local businesses.
- Recorded time allocated to projects and updated master tracking documents.
- Prepared and charted data and metrics for detailed status reports.
Data Control Clerk II
National Insurance Corporation (NIC)
03.1998 - 04.2001
- Increased team productivity by sharing expertise on shortcuts and time-saving techniques during routine tasks.
- Served as official record keeper for [Type] department.
- Consistently met deadlines, prioritizing tasks effectively in a fast-paced work environment.
- Maintained strict confidentiality while handling sensitive information, ensuring compliance with privacy regulations.
Receptionist
National Insurance Corporation (NIC)
03.1995 - 07.1998
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Education
Master of Science - Human Resources Management
University of Mzumbe
Dar Es Salaam, Tanzania11-2011
Associate of Arts - Human Resources Management
Institute of Social Work
Dar Es Salaam, Tanzania11-2008
High School Diploma -
Institute of Information Technology
Dar Es Salaam, Tanzania06-1998
International Communication System
Dar Es Salaam, Tanzania01-1996
Skills
- Positive attitude
- Reliable and responsible
- Customer service
- Problem-solving
- Time management
- Team leadership
- Office administration
- Team collaboration and leadership
- Staff training and development
- Employee relations
- Staff motivation
- Leadership development
- Trustworthy and honest
Socialising, reading
As per my professional i am a people's person and my most interest is to socialize with different kind of people, i do like reading to expand my knowledge and experience
Timeline
Acting Managing Director
Jitegemee Holdings Company Limited
02.2023 - 04.2024
HR & Corporate Services Manager
Jitegemee Holdings Company Limited
03.2022 - Current
Human Resource & Legal Manager
Jitegemee Holdings Company Limited
02.2022 - 04.2024
Human Resources Manager
Tancoal Energy Limited
05.2016 - 03.2022
Office Manager
Tancoal Energy Limited
05.2013 - 05.2016
Administrative Officer
Deloitte Consulting Limited
03.2012 - 03.2013
Human Resources Assistant
Deloitte Consulting Limited
03.2010 - 04.2012
Administrative Assistant
Deloitte Consulting Limited
03.2007 - 03.2010
Human Resources Management Assistant
CARE Tanzania
03.2002 - 04.2006
Data Control Clerk II
National Insurance Corporation (NIC)
03.1998 - 04.2001
Receptionist
National Insurance Corporation (NIC)
03.1995 - 07.1998
Master of Science - Human Resources Management
University of Mzumbe
Associate of Arts - Human Resources Management
Institute of Social Work
High School Diploma -
Institute of Information Technology
International Communication System
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