Experienced Engineer with proven skills in system security and troubleshooting. In-depth understanding of IT systems and networks, working tirelessly to improve route performance. Interacts regularly with clients, documenting services provided and issues addressed.
· Responsible for the drive test analysis and taking necessary action to improve the performance in the area.
· Responsible for testing the radio performance for newly integrated sites.
· Managing and tackling customer’s complaints about quality of service.
· Lead report writing of progress reports and final reports for submission.
· Responsible for inconsistencies checks, packet throughput, parameter changes, and physical changes such as electrical and mechanical tilt, azimuth, height etc.
· Monitoring radio network quality, optimal, maintaining and improve the quality of the network.
· KPI calculating and monitoring 2G, 3G and 4G.
· Carrying out monitoring operations, servicing servers, network and telecommunication equipment in data centers and other organizations.
· Alarm handling, checking, reporting and follow-up.
· Identification and prevention of any potential issues regarding the network.
· Responsible for the drive test analysis and taking necessary action to improve the performance in the area.
· Responsible for testing the radio performance for newly integrated sites.
· Managing and tackling customer’s complaints about quality of service.
· Lead report writing of progress reports and final reports for submission.
· Responsible for inconsistencies checks, packet throughput, parameter changes, and physical changes such as electrical and mechanical tilt, azimuth, height etc.