Paulo Andrea
Dar es salaam,Knondoni
Summary
Results-driven professional with exceptional communication skills and strategic planning expertise. Proven ability to remain calm under pressure while solving complex problems and delivering impactful public speaking engagements. Strong leadership capabilities foster team building initiatives that drive organizational success. Committed to achieving long-term goals through effective collaboration and innovative strategies.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work history
NOC Manager
Huawei
Dar es salaam, Kinondoni
04.2025 - Current
- Executed daily responsibilities with accuracy and commitment.
- Acquired and applied new skills to enhance productivity.
- Completed tasks within tight deadlines.
- Provided support to colleagues and demonstrated approachability.
- Adapted to new skills quickly, improving efficiency.
- Delivered assignments punctually and effectively.
- Conducted daily duties with diligence and precision.
- Assisted team members, demonstrating respect and readiness to help.
- Exhibited friendliness and a proactive attitude towards colleagues.
- Arrived at workplace punctually and prepared to contribute.
- Enhanced customer satisfaction through effective issue resolution.
- Fulfilled customer orders promptly and accurately.
- Utilised critical thinking to analyse problems and implement solutions.
NOC Manager
Nokia
Dar es salaam, Kinondoni
03.2011 - 04.2025
- Executed daily responsibilities with precision and efficiency.
- Acquired and utilised new skills to enhance productivity in routine tasks.
- Completed assignments within stringent deadlines.
- Exhibited respect and friendliness while assisting colleagues.
- Adapted to flexible work hours, including nights, weekends, and bank holidays.
- Contributed to team dynamics by offering support and assistance.
- Delivered courteous customer service while effectively managing challenging interactions.
- Maintained punctuality and readiness to commence work immediately.
NOC Team Lead
Vodacom
Dar es salaam, Kinondoni
02.2006 - 03.2011
- Conducted comprehensive performance reviews for continuous improvement.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Coordinated cross-functional collaborations, ensuring successful project outcomes.
- Streamlined project management processes to ensure timely delivery of tasks.
- Instituted effective feedback mechanisms, fostering a culture of continuous learning and development within the team.
Education
POST GRADUATE DIPLOMA IN SCIENTIFIC COMPUTING - Mathematics
University of Dar es salaam
Dar es salaam, Tanzania 05.2009 - 10.2010
Advanced Diploma in Telecommunication engineering - Telecommunication Engineering
Dar es salaam Institute of Technology
Dar es salaam, Tanzania 09.2000 - 06.2003
Full Technician Certificate - Telecommunication Engineering
Dar es salaam Technical College
Dar es salaam, Tanzania 09.1995 - 06.1998
Skills
- Calm under pressure
- Problem solving
- Communication skills
- Public speaking
- Team building
- Leadership
- Strategic planning
Languages
English
Fluent
Swahili
Native
Timeline
NOC Manager
Huawei
04.2025 - Current
NOC Manager
Nokia
03.2011 - 04.2025
POST GRADUATE DIPLOMA IN SCIENTIFIC COMPUTING - Mathematics
University of Dar es salaam
05.2009 - 10.2010
NOC Team Lead
Vodacom
02.2006 - 03.2011
Advanced Diploma in Telecommunication engineering - Telecommunication Engineering
Dar es salaam Institute of Technology
09.2000 - 06.2003
Full Technician Certificate - Telecommunication Engineering
Dar es salaam Technical College
09.1995 - 06.1998