Leadership and strategic innovation define approach to Credit Operations. With a keen focus on developing frameworks for loan product management and enhancing portfolio quality, team collaborates to deliver excellence and business growth. Past leadership in Special Assets Management has honed the skills in financial risk and business relationship management, enabling to advise on portfolio trends effectively. The time with credit operations is marked by a commitment to continuous learning and applying analytical insights to improve service delivery. The ability to manage high workloads, stringent deadlines, and stakeholder communications reflects team's dedication to fostering robust business support and training initiatives. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Paul Emmanuel Anatoly
Executive Banker
Dar es-Salaam
Summary
Overview
17
years of professional experience
4
years of post-secondary education
6
Certifications
Work History
NMB Bank Plc
Head Credit Operations
10.2023 - Current
Job overview
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Identified issues, analyzed information and provided solutions to problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
NMB Bank Plc
Head of Special Assets Management
04.2019 - 10.2023
Job overview
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained extensive knowledge in data entry, analysis and reporting.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Strengthened communication skills through regular interactions with others.
CRDB Bank Plc
Senior Manager Special Assets Management (Collections and Workouts)
01.2019 - 04.2019
Job overview
- Produced staffing matrix to provide adequate coverage of department.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Implemented and developed operational standards, policies and procedures.
- Developed detailed plans based on broad guidance and direction.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Standard Chartered Bank Tanzania
Country Head of Collections and Recoveries
12.2015 - 01.2019
Job overview
- Applied effective time management techniques to meet tight deadlines.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated leadership skills in managing projects from concept to completion.
Barclays Bank Tanzania Ltd
Acting Head of Collections and Recoveries
04.2015 - 12.2015
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Gained strong leadership skills by managing projects from start to finish.
- Resolved problems, improved operations and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked well in a team setting, providing support and guidance.
Barclays Bank Tanzania Ltd
Collections and Recovery Manager
11.2012 - 04.2015
Job overview
- Managed operations, finances and marketing of restructuring and rehabilitation facility.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Leveraged data and analytics to make informed decisions and drive business improvements.
UBA Tanzania Limited
Corporate Relation Manager
01.2012 - 11.2012
Job overview
- Oversaw team of communications and media relations professionals with focus on achieving PR results.
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
- Prepared RFP and RFQ responses for new business pitches and presentations.
Barclays Bank Tanzania Ltd
Credit Manager
09.2010 - 12.2011
Job overview
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Negotiated settlements and payment terms with customers and delivered customized payment plans.
- Designed and maintained financial models to identify and measure risks.
- Built a high-performing credit management team with a strong focus on collaboration, accountability, and continuous development.
Barclays Bank Tanzania Ltd
Team Leader Retail Credit Collection
07.2009 - 09.2010
Job overview
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.
Barclays Bank Tanzania Ltd
Collection and Credit Officer
10.2007 - 07.2009
Job overview
- Mentored junior staff members in best practices related to credit analysis, instilling a culture of accuracy and diligence within the team.
- Monitored client abilities and account information to determine appropriate credit approval decisions.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Organized and finalized loan applications for underwriter review.
Education
Centre For Foreign RelationDar Es Salaam
Post Graduate, Management of Foreign Relations from International Relations And Affairs
01.2010 - 04.2011
University Overview
Kampala International UniversityKampala
Bachelor of Science from Enviromental Management
04.2003 - 04.2006
University Overview
Skills
Risk Management
Accomplishments
Accomplishments
Awarded Best Innovation Award (CEO’s Pride Award) at Standard Chartered Bank Tanzania Limited for the year 2017 –23 rd June 2017
Awarded A Performer at Barclays Bank Tanzania for the year 2010 –30th April 2011
Trade Justice Course; on 25 th Oct 2010 to 5 th November 2010 at MSTCDC Arusha
Financial Management Course for Non-Governmental Organization; on 29 Sept 2008 to 13 November 2008 at MSTCDC Arusha.
Awarded the Star Performer in Collection for the year 2009 –18 th December2009
Volunteer (Junior Achievement Programme) -in 2008 were I was assigned to assist (work hand in hand) Jangwani Secondary school on Business initiative.
Agro-Forestry, Participatory Rural Appraisal and Vision Based Strategic Planning, July 17 th – 23 rd , 2006
Community HIV/AIDS awareness approach, and counsellor skills (Community Resource Training) – Iringa, Njombe 08 March 2003.
Certification
Trade Justice Course
Cycling
Cycling
I am an experienced cyclist and participated in few competitions and having professional cycling kits and bicycles including road bike and mountain bike.
Timeline
Head Credit Operations
NMB Bank Plc
10.2023 - Current
Management and Leadership from ESAMI
11-2022
Leadership Training from ESAMI
07-2022
Head of Special Assets Management
NMB Bank Plc
04.2019 - 10.2023
Senior Manager Special Assets Management (Collections and Workouts)
CRDB Bank Plc
01.2019 - 04.2019
Country Head of Collections and Recoveries
Standard Chartered Bank Tanzania
12.2015 - 01.2019
Acting Head of Collections and Recoveries
Barclays Bank Tanzania Ltd
04.2015 - 12.2015
Collections and Recovery Manager
Barclays Bank Tanzania Ltd
11.2012 - 04.2015
Corporate Relation Manager
UBA Tanzania Limited
01.2012 - 11.2012
Trade Justice Course
11-2010
Credit Manager
Barclays Bank Tanzania Ltd
09.2010 - 12.2011
Centre For Foreign Relation
Post Graduate, Management of Foreign Relations from International Relations And Affairs
01.2010 - 04.2011
Team Leader Retail Credit Collection
Barclays Bank Tanzania Ltd
07.2009 - 09.2010
Financial Management Course for Non-Governmental Organization
11-2008
Collection and Credit Officer
Barclays Bank Tanzania Ltd
10.2007 - 07.2009
Agro-Forestry, Participatory Rural Appraisal and Vision Based Strategic Planning
07-2006
Kampala International University
Bachelor of Science from Enviromental Management
04.2003 - 04.2006
Community HIV/AIDS awareness approach, and counsellor skills
03-2003
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