Pantaleo Minja
Moshi
Summary
Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties.
Professional worker with experience in ensuring smooth operations and meticulous attention to detail. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in handling and organizing packages, maintaining clean and safe environments, and providing excellent customer service. Known for positive attitude, strong work ethic, and effective communication skills.
Overview
2024
2024
years of professional experience
Work History
Hotel Front Office Portar
Zanzibar
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Assisted guests with transportation arrangements, increasing satisfaction with concierge services.
- Enhanced guest satisfaction by promptly handling luggage and personal items during check-in and check-out processes.
- Contributed to team development by training new bell staff and sharing best practices for effective guest service.
- Streamlined hotel operations through effective communication with front desk staff, housekeeping, and maintenance personnel.
Front Desk Receptionist
Zanzibar
06.2019 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Level III Of Food Production - Zanzibar
Veta Mikumi Collage
MOROGORO 02.2015
Motor Vehicle - Morogoro Regional Trainee And Service
Veta Mikumi College
MOROGORO 03.2014
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Valid Driver's license
- Safety awareness
- Worksite safety
- Cleanliness and hygiene
- Heavy lifting
- Inventory maintenance
- Facility cleaning
- Site inspections
Languages
English
Bilingual or Proficient (C2)
Timeline
Front Desk Receptionist
Zanzibar
06.2019 - 05.2023
Hotel Front Office Portar
Zanzibar
Level III Of Food Production - Zanzibar
Veta Mikumi Collage
Motor Vehicle - Morogoro Regional Trainee And Service
Veta Mikumi College