PAMELA ANDREA
Dar Es Salaam
Summary
Safety-oriented Community Service Officer 3 years of experience in the public safety field. Core strengths include retail theft investigations, conflict resolution and report writing. Detail-oriented and accurate with a high level of integrity. Self-sufficient Community Service Officer committed to aiding and providing a safe and comfortable environment for residents of Dar es salaam. Adept at providing security at special events and performing vehicle patrol services. Profound knowledge of safety and security precautions and procedures.
Overview
1
1
year of professional experience
Work History
Community Service Officer
Kinondoni Municipal Council
Dar Es Salaam, Tanzania
07.2021 - 11.2021
- Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
- Delivered bail recommendations to court to assist with case outcomes.
- Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
- Tracked information for summary documentation to strengthen case outcomes.
- Assisted probationers with resolving housing, employment and social services problems.
- Observed and recommended special community services opportunities to support offenders.
- Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Prepared parole administration documentation with zero discrepancies.
- Developed professional relationships with offenders through home, school, detention and community visits.
Community Service Officer
Temeke Municipal Council
Dar Es Salaam, Tanzania
08.2020 - 10.2020
- Patrolled assigned areas in a vehicle to ensure public safety and security.
- Responded to calls for service from the public regarding suspicious activity or disturbances.
- Provided information to citizens on local laws and regulations, as well as community resources available.
- Issued citations for violations of local ordinances and state laws.
- Conducted investigations into criminal activities by collecting evidence, interviewing witnesses, and preparing detailed reports.
- Performed searches of individuals suspected of violating local ordinances or state laws.
- Utilized radio communication systems to report incidents and receive instructions from dispatch personnel.
- Maintained logs of all activities performed while on duty.
- Provided assistance to victims of crimes or accidents by helping them obtain medical care or transportation services.
- Collaborated with law enforcement officers in order to apprehend suspects involved in criminal activities.
- Developed positive relationships with members of the community through active outreach efforts.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
- Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
Education
Bachelor of Arts - Bachelor of Arts in Socialogy
THE UNIVERSITY OF DODOMA
TANZANIA12-2022
Some College (No Degree) - Advanced Certificate of Secondary Education
BIGWA SISTER'S SECONDARY SCHOOL CENTRE
TANZANIASome College (No Degree) - CERTIFICATE OF SECONDARY EDUCATION
CHUO CHA MAENDELEO YA WANANCHI BIGWA
TANZANIASome College (No Degree) - CERTIFICATE OF SECONDARY EDUCATION
KILOMBELO SECONDARY SCHOOL
TANZANIASkills
- Physically Fit
- Community Relations
- Evidence collection
- Activity reporting
- Service Management
- Cultural Sensitivity
- Service Calls
- Community Engagement
- Report Writing
- Inspections
- Interpersonal Communication
- Inmate interviews
- Continuous Improvement
- Confident
- Trained in defensive tactics
- Crisis Intervention Techniques
- Analytical Thinking
- Relationship Building
- Emergency Response
Languages
Swahili
First Language
English
Intermediate (B1)
B1
Timeline
Community Service Officer
Kinondoni Municipal Council
07.2021 - 11.2021
Community Service Officer
Temeke Municipal Council
08.2020 - 10.2020
Bachelor of Arts - Bachelor of Arts in Socialogy
THE UNIVERSITY OF DODOMA
Some College (No Degree) - Advanced Certificate of Secondary Education
BIGWA SISTER'S SECONDARY SCHOOL CENTRE
Some College (No Degree) - CERTIFICATE OF SECONDARY EDUCATION
CHUO CHA MAENDELEO YA WANANCHI BIGWA
Some College (No Degree) - CERTIFICATE OF SECONDARY EDUCATION
KILOMBELO SECONDARY SCHOOL
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