Oscar Cuthbert Swai

· Design and implement comprehensive business strategies that align with organizational goals. Skilled in setting clear objectives, allocating resources effectively, and ensuring measurable outcomes to drive long term growth and success.

· Experienced in managing financial operations, including budgeting, forecasting, and expenditure control. Demonstrates expertise in identifying opportunities to increase revenue, optimize costs, and improve profitability while maintaining financial stability.

· Strong background in building, mentoring, and leading high performing teams. Adept at fostering a positive work environment, enhancing employee skills, and aligning team objectives with organizational priorities to achieve business success.

· Proficient in identifying new business opportunities, entering untapped markets, and building long term relationships with clients, suppliers, and key stakeholders. Skilled in networking and negotiating partnerships to expand market reach and increase revenue.

· Committed to ensuring the organization adheres to legal, ethical, and financial regulations. Experienced in implementing policies to mitigate risks, maintain operational integrity, and safeguard the company’s reputation and assets.

· Dedicated to delivering exceptional customer experiences by prioritizing customer needs and feedback. Skilled in driving innovative solutions to improve products, services, and processes, ensuring competitive advantage and customer satisfaction.

· Designed and developed system architectures to meet business requirements, ensuring scalability and security

· Defined system specifications, including architecture components.

· Collaborated with stakeholders, development teams, and project managers to align solutions with objectives and functional requirements.

· Evaluated and recommended technologies and tools, and frameworks; conducted feasibility studies and proof of concept (POC) exercises.

· Provided implementation guidance to development teams, ensuring adherence to architectural designs and resolving technical challenges.

· Designed and managed integration strategies,

· Ensured security across all solutions while developing risk mitigation strategies.

· Monitored and thoroughly reconciled all revenue streams to ensure accurate billing processes, preventing revenue leakage and maintaining financial integrity.

· Conducted in depth analysis of pricing structures, customer contracts, and invoices to identify and resolve discrepancies, optimizing revenue collection and ensuring alignment with business objectives.

· Performed comprehensive audits of billing workflows and customer account records, ensuring adherence to company policies, contractual terms, and industry regulations

· Designed and implemented effective controls and processes to enhance billing accuracy, reduce payment errors, and streamline financial operations across departments.

· Collaborated extensively with operations, sales, and finance teams to identify inefficiencies in revenue related processes, propose improvements, and drive cross functional alignment.

· Proactively identified potential risks within revenue management workflows, developing and recommending actionable strategies to mitigate risks and protect company profitability.

· Effectively oversee the organization, storage, and inventory levels of all goods within the warehouse. Ensure accurate stock records through regular cycle counts, audits, and reconciliation processes, minimizing discrepancies and optimizing inventory turnover.

· Supervise and mentor warehouse staff, fostering a productive and collaborative work environment. Develop team schedules, assign tasks, and monitor performance to ensure operational efficiency and meet key performance indicators (KPIs).

· Plan and coordinate daily warehouse activities, including receiving, storing, picking, packing, and shipping goods. Implement efficient workflows and processes to optimize warehouse operations and minimize downtime.

· Enforce strict adherence to workplace safety standards, regulatory requirements, and company policies. Conduct regular safety training sessions for staff and maintain a clean and organized work environment to prevent accidents.

· Ensure proper use, maintenance, and repair of warehouse equipment such as forklifts, pallet jacks. Coordinate with maintenance teams to minimize equipment downtime and maintain operational continuity.

· Maintain accurate records of inventory movements, shipments, and deliveries. Generate detailed reports on warehouse activities, such as stock levels, order fulfillment rates, and operational performance, to support management decision making.

· Oversee the picking, packing, and shipping processes to ensure orders are fulfilled accurately and delivered on time. Monitor quality control standards to guarantee customer satisfaction and minimize returns or complaints.

· Address and resolve any operational challenges, such as inventory shortages, delayed shipments, or equipment malfunctions, to ensure smooth and uninterrupted operations.

· Monitor and manage warehouse expenses, including labor costs, equipment usage, and material handling, to optimize operational budgets and improve cost efficiency.

· Continuously evaluate and improve warehouse processes to enhance productivity, accuracy, and overall operational performance. Implement new technologies or methodologies to stay ahead of industry best practices