ORESTA THEOBALD KILUA
Human resource/Administrative officer
Dar es Salaam,02
Summary
Dynamic administrative professional with a proven track record at Azhar Construction Company Ltd, excelling in service excellence and effective communication. Skilled in accurate data entry and proficient in Microsoft Office, I enhance office operations and foster strong client relationships, ensuring seamless administrative support and confidentiality in all tasks.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resource & Administrative Officer
Azhar Construction Company Ltd
11.2023 - 03.2025
- To support Finance Officer in day-to-day administration work including handling petty cash book and expenses.
- Provide comprehensive administrative support to ensure efficient office operations, including scheduling meetings, managing calenders and handling correspondence.
- File management, To maintain both physical and digital filing systems to ensure accurate records-keeping and easy retrieval of documents.
- Communication, Serve as the main point of contact fie internal and external communications, including answering phone calls, responding to emails and liaising with clients and stakeholders.
- Document preparation, Draft, edit and format letters, reports and presentations using Microsoft Office.
- Office Management, Oversee the management of office supplies and equipment, working with vendors and maintenance staff to ensure everything is in good working order.
- Event Planning, Assist with the planning and execution of company events, from small meetings to larger corporate gatherings.
- Meeting Coordination, Organize and coordinate meetings, including preparing agendas, taking minutes and ensure all logistics are in place.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed computerized HR administration, office systems and databases to collate and analyze data.
- Implemented departmental policies and procedures and explained regulations and legal limitations to employees and management.
- Enhanced employee satisfaction by implementing new HR policies and procedures.
- Oversaw compliance training programs, ensuring all employees met necessary requirements.
- Supported diversity efforts by collaborating on inclusive recruitment campaigns and company culture initiatives.
- Established strong relationships with external vendors to negotiate competitive benefit packages for employees.
- Reduced absenteeism rates by addressing underlying issues through effective wellness programs.
- Managed conflict resolution processes, fostering a positive work environment for all employees.
- Reviewed staff training needs and issued proposals to meet identified needs of re-profiling and development.
- Managed HR functions while maintaining employee discretion and practicing high level of confidentiality.
- Improved onboarding experience for new employees with comprehensive orientation sessions.
- Assisted in annual performance review processes to support career development initiatives.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Updated and maintained employee attendance records.
- Responded to employee inquiries regarding benefits and other HR topics.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
Cashier Assistant
Petrolube T Ltd
01.2014 - 12.2021
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Deal with staff filing and records keeping
Human Resources Administrator
Tanzania Engineering and Manufacturing Design Orgn
02.2008 - 10.2011
- Prepare job descriptions, advertising vacant positions and managing the employment process.
- monitoring employees performance.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
Education
Bachelor of Arts - Public Administration
Mzumbe University
Morogoro, Tanzania06-2007
Skills
- Service excellence
- Accurate data entry
- Proficient in computer applications
- Administrative support
- Effective communication
- Effective time management
Additional Information
REFEREES
1. Imelda Killian Mitti
Accountant
Petrolube T Ltd
+255 715 688 350
imelda594@hotmail.com
2. Redegunda Alex
Accountant
Rafael Logistics (T) Ltd
P.O. Box 65352
Dar Es Salaam
+255 713 697 508
3. Michael Mbaayo
Research Engineer
TEMDO
P.O Box 6111,
Arusha - Tanzania
+255 754 268 946
Certification
CERTIFICATIONS
I, Oresta T. Kilua, do hereby declare that the above particulars and information stated are true and correct to the best of my belief and knowledge.
Languages
French
Beginner (A1)
English
Upper intermediate (B2)
Swahili
Upper intermediate (B2)
Timeline
Human Resource & Administrative Officer
Azhar Construction Company Ltd
11.2023 - 03.2025
Cashier Assistant
Petrolube T Ltd
01.2014 - 12.2021
Human Resources Administrator
Tanzania Engineering and Manufacturing Design Orgn
02.2008 - 10.2011
Bachelor of Arts - Public Administration
Mzumbe University
Software
Ms word, Ms exel and Internet
Affiliations
- Married
Accomplishments
- Assisted management with the training of all new staff members.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Increased office productivity 80% by implementing numerous process improvements.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 70+ employees.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Flexible work hoursWork from home optionTeam Building / Company RetreatsPaid sick leaveHealthcare benefitsCareer advancementWork-life balanceCompany CulturePersonal development programsInterests
Listening music
Reading
Quote
Success usually comes to those who are too busy to be looking for it.
Henry David Thoreau
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