OLIVER KISAKA
Dar es Salaam
Summary
I have several years of managerial experience with various organizations. Currently, I serve as the country manager in an American company with offices in Tanzania and also as the director of my logistics company. I have extensive experience conducting research with reputable organizations such as Sokoine University of Agriculture (SUA), Economic and Social Research Foundation (ESRF), HEIFER International, and NIMRI. I am a qualified human resources expert from the Institute of Social Work, where I earned my first degree in managing human resources. Additionally, I am a practitioner in Project Management, Grants Writing, Monitoring, Evaluation, Learning, Adaptation, Research, and Result-Based Management. I bring over six years of diversified work experience with international NGOs, government, and grassroots organizations in thematic areas including Inclusive Education, Economic Empowerment, Health, Nutrition, Democratic Governance, Human Rights, Child Protection, Disaster Risk Reduction, Youth, and Gender Equality. I have collaborated with various local and international organizations in East Africa on projects, including those of SADCC.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chairman
Mazinde Union
Dar Es Salaam
05.2023 - Current
- Supervising community ofn 300 members
- Chairing all general meetings
- Controlling financial matters of the Community.
Country General Manager
Apexloads Inc.
Dar Es Salaam
08.2022 - Current
- Created and maintained relationships with key clients in the industry.
- Identified new technology solutions that enhanced customer service capabilities.
- Provided guidance to subordinate managers in decision making processes.
- Organized training sessions for staff members to improve their skillsets.
- Reviewed customer feedback surveys and proposed changes accordingly.
- Analyzed market trends and identified potential opportunities for growth.
- Regularly met with stakeholders to ensure business objectives were achieved.
- Oversaw all operations related to product development, pricing, distribution, and marketing activities.
- Prepared monthly reports on financial performance, budgeting, and forecasting.
Managing Partner
Mnamunga Logistics Co.Ltd
Dar Es Salaam
02.2020 - Current
- Created innovative solutions that addressed operational challenges.
- Ensured compliance with legal regulations and corporate policies.
- Organized team-building activities to foster collaboration among partners.
- Led weekly meetings with senior partners to discuss progress updates.
- Established best practices for customer service initiatives.
- Actively participated in strategic planning meetings.
- Championed customer service excellence, driving initiatives to enhance client satisfaction and retention.
Project Coordinator
Rural Senses Limited
Morogoro
02.2024 - 04.2024
- Interpreted quantitative and qualitative data to develop insights into consumer behavior.
- Conducted market research and analyzed data to identify trends, opportunities, and potential risks.
Chairman
Tanzania Diaspora in Comoro (TADICO)
Moroni
08.2016 - 07.2018
- Led discussions about succession planning to ensure continuity in leadership roles within the organization.
- Served as a spokesperson for the organization during times of crisis or controversy.
- Solving people's conflicts
Senior Credit Officer
Access Bank (T) Limited
Dar Es Salaam
07.2011 - 12.2016
- Maintained accurate records of all customer accounts including contact information, payment histories, outstanding balances.
- Reviewed and analyzed credit reports, financial statements, and other relevant documents to determine the risk associated with extending credit to customers.
- Performed monthly reconciliations between internal records and external reports such as bank statements.
- Managed portfolio of high-value accounts by providing guidance on credit decisions and monitoring customer payments.
- Evaluated loan applications from new or existing clients and determined whether they met company standards for approval.
- Analyzed and prepared existing borrower reports and reviews to track repayments and compliance with loan agreements.
Education
Bachelor’s Degree - Human Resources Management: Social Worker
Institute of Social Work (Ustawi wa Jamii)
11.2009
Certificate of Higher Education -
Bagamoyo High School
02.2006
GCSEs - All Subjects
Marangu Secondary School
11.2003
Masters Degree - Monitoring, Learning and Evaluation
Open University of Tanzania
Language Subjects -
Skills
- Sales Leadership
- Logistics Management
- Operations Management
- Organizational Development
- Human Resources Management
- Corporate Communications
- Operations Oversight
- Business Development
- Financial Administration
- Customer Relationship Management
- Client Relations
- Customer experiences
- Training and Development
- Top talent recruiting, hiring, and retention
Certification
Certificate of Secondary Education (CSE)
Advanced Certificate of Secondary Education (ACSE)
Bachelor’s Degrees in human resources management (BHRM)
Employer-Employee Relationship
Advance Excel on Data Analysis
Introduction to Computer
Languages
Kiswahili
First Language
English
Proficient (C2)
C2
Commoriene
Advanced (C1)
C1
References
References available upon request.
Timeline
Project Coordinator
Rural Senses Limited
02.2024 - 04.2024
Chairman
Mazinde Union
05.2023 - Current
Country General Manager
Apexloads Inc.
08.2022 - Current
Managing Partner
Mnamunga Logistics Co.Ltd
02.2020 - Current
Chairman
Tanzania Diaspora in Comoro (TADICO)
08.2016 - 07.2018
Senior Credit Officer
Access Bank (T) Limited
07.2011 - 12.2016
Bachelor’s Degree - Human Resources Management: Social Worker
Institute of Social Work (Ustawi wa Jamii)
Certificate of Higher Education -
Bagamoyo High School
GCSEs - All Subjects
Marangu Secondary School
Masters Degree - Monitoring, Learning and Evaluation
Open University of Tanzania
Language Subjects -
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