Detail-oriented Cargo Specialist with extensive experience in safety compliance and air traffic communication. Committed to optimizing workflows and maintaining high standards in cargo handling and flight operations.
Overview
19
19
years of professional experience
Work History
Cargo Specialist
Turkish Airlines
Dar es Salaam
01.2013 - 11.2023
Managed cargo documentation for inbound and outbound shipments.
Coordinated cargo loading and unloading procedures at the airport.
Ensured compliance with safety regulations during cargo handling operations.
Swissport Executive Aviation
Swissport Tanzania Plc
Dar es Salaam
05.2005 - 11.2012
Led operational strategies to enhance ground services and customer satisfaction.
Managed team performance and coordinated training programs for staff development.
Oversaw daily airport operations, ensuring compliance with safety regulations and standards.
Collaborated with airline partners to streamline check-in and baggage handling processes.
Implemented process improvements to optimize resource allocation and workflow efficiency.
Developed and maintained relationships with key stakeholders in aviation services.
Facilitated communication between departments to ensure seamless service delivery at airports.
Flight Coordinator
Swissport Tanzania Plc
Dar es Salaam
05.2005 - 11.2012
Coordinated flight schedules and passenger movements for Swissport operations.
Communicated effectively with airline staff and ground crew for operational efficiency.
Assisted in resolving passenger issues and provided customer support during flights.
Oversaw safety protocols and maintained standards during flight operations.
Trained new team members on operational procedures and systems used by Swissport.
Collaborated with stakeholders to enhance service delivery and streamline workflows.
Calculated estimated takeoff weights of aircrafts; monitored takeoff performance data against planned values.
Compiled reports on flight performance issues such as delays or cancellations.
Communicated with air traffic control centers to obtain clearance for takeoffs and landings.
Created manifests for each flight; verified weight restrictions and fuel requirements.
Coordinated with other departments, such as maintenance and catering, to ensure all necessary preparations for flights were completed.
Monitored flight schedules and arrival and departure times to ensure punctuality.
Provided assistance during emergency situations; communicated with passengers during crisis management.
Maintained accurate records of aircraft movements, including arrivals, departures, ground time and delays.
Processed flight documents and ensured accuracy of passenger information.
Arranged transportation services for crew members between airports or hotels if required.
Responded quickly to any requests from pilots or cabin crews during flights.
Prepared operational paperwork to facilitate efficient movement of aircrafts.
Ensured compliance with safety standards by conducting pre-flight inspections of aircrafts.
Advised pilots regarding weather conditions, airspace regulations, altitudes and routes to be flown.
Coordinated flight plans and processed local and cross-country flight clearances.
Assisted in preparation of operation plans and orders and organized visual and instrument flight plans.
Monitored aircraft with radar, computer equipment or visual references.
Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
Implemented airfield safety procedures to support safe operating environments for personnel and aircraft.
Coordinated with air traffic control, civil engineers, and command posts to support airfield management activities.
Anticipated aircraft equipment needs for air evacuation and cargo flights.
Education
High School Diploma -
Turkish Aviation Academy
Istanbul, Turkey
04-2022
High School Diploma -
Tanzania National Board of Accontants And Auditors
Tanzania
03-2004
Skills
Cargo documentation
Flight operations
Safety compliance
Schedule coordination
Air traffic communication
Customer relationship management
Team management
Operational efficiency
Effective communication
Time management
Training and development
Air traffic control coordination
Regulatory compliance
Quality assurance standards
Flight planning expertise
Ground support coordination
Weather monitoring proficiency
Flight scheduling experience
Flight safety awareness
Adaptability to change
Technical aviation knowledge
Team leadership qualities
Interpersonal relationship building
Flight plan coordination
Aviation operation systems
Hazardous materials handling
Flight planning
Aviation safety
Aviation management
Passenger and cargo handling
Affiliations
Aircargo exports
Timeline
Cargo Specialist
Turkish Airlines
01.2013 - 11.2023
Swissport Executive Aviation
Swissport Tanzania Plc
05.2005 - 11.2012
Flight Coordinator
Swissport Tanzania Plc
05.2005 - 11.2012
High School Diploma -
Turkish Aviation Academy
High School Diploma -
Tanzania National Board of Accontants And Auditors
Training Planning & Development Supervisor at Turkish Airlines / Turkish CargoTraining Planning & Development Supervisor at Turkish Airlines / Turkish Cargo