Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Name & contact
Languages
Timeline
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NUTAYLA ARIF MOHAMED

NUTAYLA ARIF MOHAMED

ZANZIBAR,TANZANIA

Summary

To be a competent and talented employee through experimental and applied learning opportunities and professional qualifications so as to give total support the organization that I am in, with the experience and capability that I have, in order to achieve organization's goals and create mutual benefits. Dependable worker experienced in moving different types of freight. Consistent about meeting targets, following orders and helping team members. Trained in safe practices and equipment operation. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

1
1
Certification

Work History

Warehouse Team Leader

EMIRATES LEISURE RETAILS
ZANZIBAR, TANZANIA
08 2022 - Current
  • Preparing and completing warehouse orders for delivery or pickup according to schedule
  • Receiving and processing warehouse stock products
  • Performing warehouse inventory controls and keeping quality standards high for audits
  • Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Receive and process warehouse stock products (pick, unload, label, store)
  • Perform inventory controls and keep quality standards high for audits
  • Keep a clean and safe working environment and optimize space utilization
  • Complete diary logs into inventory
  • Report any discrepancies
  • Communicate and cooperate with supervisors and co-worker's
  • Operate and maintain preventive warehouse vehicles and equipment
  • Follow quality service standards and comply with procedures, rules and regulations
  • Organize the warehouse and keep it clean
  • Post all the requisitions for all the stock was given out
  • Check the invoice and the products if their the same
  • FMC systems
  • Production of food receipts in the system
  • Closing and counts the stock of all shops and warehouse in the end of month.
  • Maintained and cleaned warehouse equipment following set procedures.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Carried out stock control and maintained quality standards high for audits.
  • Sorted materials on warehouse racks and shelves.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Performed tagging and labelling of warehouse inventory.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Stored products in appropriate storage areas to maximise space within warehouse.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Maintained a safe working environment by adhering to OSHA standards.
  • Maintained accurate records of all goods received or shipped by the warehouse team.
  • Coordinated with other departments to ensure timely delivery of products.
  • Scanned products to provide accurate tracking within warehouse management system.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Used computer and company software to enter shipment and inventory records.
  • Developed and implemented strategies to improve workflow inefficiencies.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Organized monthly meetings with warehouse staff members to discuss progress on projects and goals.
  • Documented inventory levels, shipments, and deliveries.
  • Supervised and monitored the daily operations of a warehouse team.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Trained new employees on safety procedures and policies.

CARGO ASSISTANT

ZANZIBAR AVIATION SERVICES & TRAVEL TRADE
ZANZIBAR, TANZANIA
03 2022 - 06 2022
  • Check Import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system
  • Handling Airlines cargo booking in their systems (Qatar, Ethiopian, Air Tanzania, Oman air and Turkish and submit the report after flights departure
  • Contact vendors and/or claims adjustment departments in order to resolve problems with shipment , or contact service depots to arrange for repairs
  • Determine method of shipment, and prepare bills of lading , invoice and other shipping documents
  • Direct or participate in cargo loading in order to ensure completeness of load and even distribution of weight
  • Estimate freight or postal rates, and record shipment costs and weights
  • Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods
  • Keep records of all goods shipped, received and stored
  • Negotiate and arrange transport of goods with shipping or freight companies
  • Notify consignees, passengers or customers of the arrival of freight or baggage and arrange for delivery
  • Retrieve stored items and trace lost shipments as necessary
  • Assemble containers and crates used to transport items such as machines or vehicles
  • Attach address labels, identification codes, and shipping instructions to containers
  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise, Maintain a supply of packing materials
  • Advise clients on transportation and payment methods
  • Accept cargo from shippers and prepare for carriage all shipments from agents
  • Check incoming cargo and mail against the cargo manifest
  • Prepare arrival advice for all received cargo as per cargo manifest
  • Investigate and respond to customer complaints and restore customer confidence where there has been service failure
  • Handle acceptance of coffins, perishables and courier shipments.
  • Connected and disconnected hoses for materials transfer.
  • Coordinated freight movements by maintaining constant communication through radio communication.
  • Stacked and organised freight at specified areas using boards or pallets.
  • Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
  • Followed precise orders to assist with continuous flow of goods coming in and out of distribution centre.
  • Followed safety standards for carrying, moving and storing freight.
  • Obeyed weight restrictions when loading cargo into transport.

Cargo Service Agent

AIR TANZANIA COMPANY LIMITED, ATCL
DAR ES SALAAM, TANZANIA
03 2020 - 02 2022
  • At Air Tanzania Ltd, I was attached in Cargo handling in general, in this department the following are the sections which I passed through
  • Issuing of Airway Bills: In this department I am dealing with collecting of charges such as handling charges and courier documents within the system
  • Cargo Statistics and Quality Assurance: Obtaining data from flight set in the designated Excel data report and performing reconciliations
  • Report and Issuing Invoice: On a monthly basis,prepares Invoice for clients for bills outstanding and raise Cargo reports summary,prepared monthly reports for courier and cargo sales
  • TANCIS: Feeding documents in the cargo system for transit cargo and ensure compliance for cargo clearance - Administer plans for handling and storage of shipments
  • Ensure the handling of hazardous materials or goods is in accordance to safety standards and standard operating procedure (SOPs)
  • Interpret and follow safety and security standards for teams
  • Prepare cargo load plans based on weight of unit load Device (ULDs) and available payload's
  • Prepare documentation for total number of outgoing cargo's
  • Prepare master Airwaybills (AWB) before dispatching cargo for loading on board aircraft
  • Report breaches of SOPs involving the handling of hazardous materials or good to supervisors
  • Report breaches in safety and security standard to relevant authorities
  • Support compliance of Height,Weight and special handling requirements in stacking, moving and arranging items on pallets according to storage plan
  • Coordinate and supervise cargo sales activities from all stations
  • Oversee Ramp Staff are advised on the cargo to be uplifted on each flight
  • Supervise the handling agent at some stations performs all activities as per TC recommended
  • Handle general cargo and post mail bags at point of original
  • Accept cargo from shipper's and prepared for carriage of all shipments from agents
  • Check incoming cargo and mail against the cargo manifest
  • Prepared arrival for all received cargo as per cargo manifest
  • Investigate and respond to customer complaints and restore customers confidence where there has been service failure
  • Handle acceptance of coffins,live animals,perishables and courier shipments
  • Forward invoice particular to finance department
  • Manifest all shipment accepted.
  • Rated consignments on data software to produce accurate invoices.
  • Consolidated packages to reduce shipping costs for valued customers, promoting ongoing working relationships and increased business.
  • Monitored cargo tracking systems to determine fulfillment of deliveries within estimated timeframes.
  • Updated booking system to reflect shipping delays and changes, providing details to customers.
  • Resolved customer queries via telephone, live chat and email, following procedures.
  • Processed multiple packages and related invoices per day to reach target goals.
  • Processed customer returns and refunds and updated logbook.
  • Fostered positive relationships with clients, carriers and customers officials to swiftly resolve problems.
  • Verified cargo contents against transport documentation.
  • Tracked shipments using multiple software systems and kept clients informed on progress.
  • Tracked shipping trends to identify consistent problems with customs, carriers or specific types of cargo.
  • Followed correct customs clearance procedures for exporting and importing goods.

Field

SWISSPORT TANZANIA, Swissport Tanzania Ltd
DAR ES SALAAM, TANZANIA
01 2020 - 03 2020
  • I was attached in Cargo handling in general, in this department the following are the sections which I passed through
  • Check in department
  • In this section I was dealing with receiving cargo and do physical checking all cargo from airline (ramp) Vs cargo manifest and finalize with data capture in the Cargo spot system
  • Cargo Manifest preparation
  • In this department I was dealing with cargo Exportation by prepare manifest of all cargo which ready to be carried and submit to airline which ready for departure
  • Documentation department
  • In this department I was dealing with collection of charges such as handling, charges, storage charges, consolidation and courier
  • Courier Department, Tallying of all courier shipments (Import) and Exportation of courier cargo, also some of the days assist duty of my supervisor
  • Cargo Statistics and Quality Assurance
  • Duty in this section include, Capture data from flight set in the designated excel data report
  • Check and compare if all time sheets have been
  • Ding reconciliation of data capture versus cargo spot, Capturing tonnage

Ticketing and Reservation Officer

ZANZIBAR PARADISE TRAVEL AND TOURS
DAR ES SALAAM, TANZANIA
10 2016 - 12 2019
  • At Zanziparadise Travel And Tours Ltd, the Duties is selling ticketing for domestic and international to the customers and dealing with all visa application
  • Assisting and advising customers who may be choosing from a variety of travel options
  • Making reservations for customers based on their various requirements and budgetary allowances
  • Checking the availability of accommodation or transportation on the customers' desired travel dates
  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest
  • Processing payments and sending confirmation details to customers
  • Sorting out any issues that may arise with bookings or reservations
  • Selling and promoting reservation services
  • Answering any questions customers might have about the reservation process
  • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations
  • Providing support to customers who may need to amend or cancel a reservation
  • To make sure receive the correct information back to customers about reservations.
  • Represented brand to domestic and international guests with exemplary presentation skills.
  • Completed bookings and reservation amendments using hospitality property management software.
  • Dealt with high-volume calls and emails competently to meet service targets.
  • Upsold guest experiences to maximise average booking value.
  • Liaised with corporate booking agents to coordinate and update itineraries.
  • Applied upselling strategies to achieve revenue increase through car hire and tour bookings.
  • Recommended hotel packages and initiatives to customers for increased business profits.
  • Acted as first point of contact for customers to resolve potential issues with reservations.
  • Negotiated corporate reservation rates to meet client budget requirements.
  • Planned travel itineraries for families and corporate clients with diverse needs.
  • Employed strong product and systems knowledge to handle booking enquiries.
  • Greeted customers with warmth and enthusiasm for faultless front-of-house service.

Education

Certificate - Amadeus System

Amadeus Institution
Dar Es Salaam
08-2018

Diploma - Cargo Introductory

Swissport Trainee Center
Dar Es Salaam
12-2016

Certificate - Galileo System

TravelPort
Dar Es Salaam
04-2016

Skills

  • Computer skills
  • Computer skills include
  • Microsoft Office package: MS Word, MS Excel, MS PowerPoint, MS Access, emails, and the Internet
  • Upselling
  • Resourcefulness
  • Strategic planning
  • Stock management
  • Warehouse management
  • Labeling
  • Quality Control
  • Picking and packing
  • Manual handling
  • Fast learner
  • Quality standards
  • Health and Safety Compliance
  • Stock checks
  • Inventory management
  • Stock ordering
  • Multidisciplinary teamwork
  • Product scanning
  • Damage control
  • Loading and unloading
  • Team player
  • Warehouse picking
  • Warehouse operations
  • Inventory organization
  • Health and safety procedures
  • Warehouse environment safety
  • Warehouse organization
  • Quality control
  • Safety compliance
  • Team leadership
  • Communication skills
  • Time management
  • Product inspection
  • Hazardous material handling
  • Inventory cycle counting

Certification

  • NUTAYLA ARIF MOHAMED ( CV )
  • PAGE \
  • MERGEFORMAT
  • 1

Languages

5,4

Personal Information

Name & contact

Languages

Swahili
First Language
English
Proficient
C2

Timeline

Warehouse Team Leader

EMIRATES LEISURE RETAILS
08 2022 - Current

CARGO ASSISTANT

ZANZIBAR AVIATION SERVICES & TRAVEL TRADE
03 2022 - 06 2022

Cargo Service Agent

AIR TANZANIA COMPANY LIMITED, ATCL
03 2020 - 02 2022

Field

SWISSPORT TANZANIA, Swissport Tanzania Ltd
01 2020 - 03 2020

Ticketing and Reservation Officer

ZANZIBAR PARADISE TRAVEL AND TOURS
10 2016 - 12 2019

Certificate - Amadeus System

Amadeus Institution

Diploma - Cargo Introductory

Swissport Trainee Center

Certificate - Galileo System

TravelPort
NUTAYLA ARIF MOHAMED