Norah Kachecheba
Dar Es Salaam
Summary
Dynamic administrative professional with a proven track record of enhancing operational efficiency at Ericsson AB Tanzania. Demonstrates expertise in travel coordination and conflict resolution, transforming challenges into opportunities. Achievements include significant improvements in information management and streamlined meeting coordination. Aiming to leverage these skills to drive organizational success in future roles.
Overview
30
30
years of professional experience
Work History
Local Administration Support
Ericsson AB Tanzania
TZ, DAR ES SALAAM, Tanzania
12.2022 - Current
- Assist in preparation and submission of purchase order requests
- Follow-up until purchase order is approved and generated
- Reconcile with vendor and perform goods received confirmations.
- Coordinate meetings, record action plans and follow-up on progress and deadlines. Also arrange for meeting venues and refreshments.
- Assist Tax team retrieve WHT certificates and send to suppliers and archive them in the internal filing system.
- Support with vehicle management involves ordering vehicles and drivers, ensuring they are company compliant, capturing monthly costs, and sending monthly reports to the Customer Business Unit Fleet Management.
- Support with other administration activities such as Record Retention retrieve, dispose and retain, ensure stationery and office supplies are available, handle courier dispatches by raising airway bills commercial invoices and packing list including acquiring cost allocation.
- Provide support to the IT department for employees' laptop setups and when laptops malfunction.
- Maintain and ensure employees' files are updated.
- Organize OHS meetings, prepare minutes of meetings, prepare updated appointments of OHS members, and share them with the Customer Business Unit OHS Manager.
- Secure appropriate hotels for employee accommodations, meeting venues, and share contacts with the Travel Manager and sourcing department to negotiate corporate rates.
PA / Office Secretary
Ericsson AB Tanzania
Dar es Salaam
07.2008 - 09.2014
- Provide necessary support and assistance to the Country Manager in all his day to day activities
- Manage all administrative activities within the office on daily basis
- Filing and maintaining all departmental documents according to Ericsson quality and document procedures
- Manage Eridoc files and access
- Obtain Travel tickets for employees on both International and Local Air Travel
- Prepare and Submit Visa applications to respectable Embassies for Travel for all employees on International travel
- Co-ordinate Hotel Reservations for outgoing and incoming employees
- Prepare and organize Letter of Invitation's for incoming employees entering Tanzania on business Travel
- Filing and maintaining employee travel claims
- Apply and follow up on Resident and work Permit applications for expatriates
- Coordinate and follow up on purchase order requisitions
- Assist HR department: Assisting new employees obtain required tools to settle eg
- Phone, simcards, credit cards, laptops etc
- Complete exit clearance forms for employees leaving the Company
- Maintain employee files
- Assist Finance Department with Payments from Petty Cash
- Booking of Conference Rooms and Conference facilities for all employee meetings and other meetings
- Organize office events including annual parties
- Administration of office stationary and printer supplies (ensuring a continuous supply)
- Follow up on all phone bills for employees and obtaining approval from Project Managers for all project simcards before submitting to finance for payment
Administrative Coordinator and Personal Assistant to the Director
Inspire Enterprises
Kampala
04.2007 - 04.2008
- Maintain and organize the Director's appointments
- Prepare and organize meetings with clients
- Develop and maintain an efficient, accurate, simple system for filing / retrieval of all administrative files
- Provide Secretarial support to the company
- Assist in processing outgoing documentation and letters where necessary
- Ensure that purchases of goods and materials are properly planned, timely delivered in the required quality at an effective cost
- Monitor all outgoing documents, letters and memo's ensuring they are all registered and signed for after received
- Ensure accurate and proper keeping of Company's records and documentation
- Provide a register of all incoming calls and messages and deliver them effectively
- Receive clients and assist them accordingly as well as maintaining the office in a presentable order at all times
- Provide any assistance of any kind as directed by Director
Administration Assistant to the Project Management
Songas Limited
Dar es Salaam
06.2004 - 05.2005
- Provide Secretarial and Administrative support to the entire Project Management
- Organize all the administration documentation and files ensuring proper maintaining of filling and reference systems in order to access them in a timely manner
- Establish and maintain confidential files and records, and perform administrative tasks such as writing and distribution of correspondences and other documents
- Updating the Project punch lists
- Receive requests from contractor for approval of variation orders
- Handle the petty cash and office sundry expenses and also ensure adequate supply of office stationeries
- Reporting and requesting for servicing of, or repairs of office machines
- Receive, forward and respond to all incoming calls as well as recording all incoming and outgoing mails and distribute them to the appropriate department
- Handle arrangements for all executive and general meetings and coordinating conference rooms
- Participate in the coordination of social activities to enhance and promote good working relationships between clients and employees
- Handle the weekly vehicle records and provide supervision for fleet of vehicles and drivers
- Work closely with other departments to ensure all processes or correspondences are managed in a timely manner
- E.g
- Coordinate with the accounts department and ensure invoices are paid on time
- Making travel and accommodation arrangements according to official travel plans and planned visits by Management's staff and visitors
Chief Clerk
Supreme Furnishers
Dar es Salaam
09.1999 - 01.2003
- Managing Customers accounts and follow-up on customers payments
- Managing the administration work that included handling all Administration Files and ensuring proper filling so as to access documents in a timely manner
- Monitor leave records so as to ensure good planning
- Receive job applications and call all short listed candidates and communicate to the unsuccessful applicants
- Manage, analyze and report on employee time and attendance
- Receive and file incoming invoices and follow-up on payment appropriately
- Responsible for supervision and support to staff
- Facilitate communication channels between all staff and the management
- Producing timely and accurate correspondences and other documents through taking direction and own initiative
- Managing the petty cash and sundry expenses
- Ensuring adequate supply of office stationeries and other necessities required for the day-to-day running of the company as when approved by management
- Assist cashier in receiving cash from customers
- Daily banking of cash and cheque's
- Dispatch all outgoing mails and memo's accordingly and maintaining a proper record of all mails received
Personal Assistant
Tourism Services Tanzania
Arusha
02.1997 - 08.1999
- Worked as a Receptionist and Telephone Operator for 11 months
- Receive and direct visitors accordingly and record all official incoming and outgoing mails and messages and ensure they have been respectively delivered
- Receive and record all official incoming and outgoing mails
- Operate the switchboard and deliver messages appropriately and efficiently
- Ensure the front office area and other places are extremely clean and tidy at all times
- Promoted as Personal Assistant to the Managing Director and secretary to the Accounts, Tours and Travel Departments
- Arrange and follow-up Managing Director's appointments
- Prepare and distribute Memo's and documents both internally and externally with a proper record of all deliveries made
- Process all official outgoing letters and documents from all departments
- Retrieve email messages, deliver them to the appropriate department and respond to others
- Dispatch all outgoing mails and internal communication from all departments
- Manage all the Administration Files and maintaining proper filling system
- Monitor leave records and manage all confidential files and records
- Provide secretarial and general administrative support to all departments and any other duties that may be assigned to me from time to time
- Identify office stationary needs for all departments and ensure adequate supply of stationary and stock
- Reporting and requesting for servicing of, or repairs of office equipment's
- Ensure cleanliness and tidiness of the Directors office at all times
Sales
Steve & Stan Advertising Company
Arusha
05.1996 - 01.1997
- Provide secretarial services to customers; which included operation of the fax machine, photocopier, laminating machine and typing of letters and other documents such as booklets etc
- Handle daily sales of stationeries and other accessories
- Ensure continuous supply of stock and stationeries
- Handle the monthly inventory
- Responsible for banking the daily sales and keeping a record of daily account
Tour Consultant
Equatorial Tours and Safaris
Arusha
07.1995 - 04.1996
- Meet clients and arrange trips
- Organize and type clients Itineraries
- Receive incoming and outgoing calls and mails
- Provide secretarial duties to the Company
Education
IATA (International Air Transportation Association) - Air ticketing (EBT - Electronic Booking Tool, Galileo) and General Knowledge (Geography in Air and Land Transportation and its Essentials)
HTTI - Fairview Hotel
Lusaka09.2007
IATA (International Air Transportation Association) - Air ticketing (EBT - Electronic Booking Tool, Galileo) and General Knowledge (Geography in Air and Land Transportation and its Essentials)
Career Institute
Kampala, Uganda01.2007
Certificate - Business Administration and Human Resource Management
University of Zambia
Lusaka12.2005
Teacher's Training College -
Korogwe Teacher's College
Tanga, Tanzania04.1994
Secondary School Certificate -
Ngarenaro Secondary School
Arusha, Tanzania12.1991
Primary School Certificate -
Kandengwa Primary School
Nairobi, Kenya12.1987
Skills
- Travel Coordination
- Effective Meeting Coordination
- Efficient Data Input
- Filing system organization
- Events coordination
- Office administration
- Administrative support
- Proactive Conflict Resolution
- Process Oversight
- Information management
- Supplies ordering
- Deadline adherence
Locations
- Dar es Salaam, Tanzania
- Kampala, Uganda
- Arusha, Tanzania
- Nairobi, Kenya
Timeline
Local Administration Support
Ericsson AB Tanzania
12.2022 - Current
PA / Office Secretary
Ericsson AB Tanzania
07.2008 - 09.2014
Administrative Coordinator and Personal Assistant to the Director
Inspire Enterprises
04.2007 - 04.2008
Administration Assistant to the Project Management
Songas Limited
06.2004 - 05.2005
Chief Clerk
Supreme Furnishers
09.1999 - 01.2003
Personal Assistant
Tourism Services Tanzania
02.1997 - 08.1999
Sales
Steve & Stan Advertising Company
05.1996 - 01.1997
Tour Consultant
Equatorial Tours and Safaris
07.1995 - 04.1996
IATA (International Air Transportation Association) - Air ticketing (EBT - Electronic Booking Tool, Galileo) and General Knowledge (Geography in Air and Land Transportation and its Essentials)
HTTI - Fairview Hotel
IATA (International Air Transportation Association) - Air ticketing (EBT - Electronic Booking Tool, Galileo) and General Knowledge (Geography in Air and Land Transportation and its Essentials)
Career Institute
Certificate - Business Administration and Human Resource Management
University of Zambia
Teacher's Training College -
Korogwe Teacher's College
Secondary School Certificate -
Ngarenaro Secondary School
Primary School Certificate -
Kandengwa Primary School
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