Noel Stanley Swai
Summary
Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Analyst
Sokowatch Company Ltd
10.2023 - 10.2024
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
- Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
- Decreased downtime by proactively identifying potential IT issues and implementing preventative measures.
- Optimized system performance by conducting regular audits and resolving identified issues.
- Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
- Collaborated with cross-functional teams to gather requirements for system enhancements.
- Reduced system downtime, ensuring timely backups and disaster recovery plans were in place.
- Streamlined data analysis processes, significantly reducing report generation times.
- Drove innovation with research and adoption of emerging technologies.
Developer
The 8 Construction Company
02.2022 - 05.2023
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
- Debugged complex software issues, leading to a more stable product release.
- Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Reduced development time by creating reusable code libraries for future projects.
- Developed software for desktop and mobile operating systems.
- Tested functional compliance of company products.
- Coordinated deployments of new software, feature updates and fixes.
- Built databases and table structures for web applications.
Education
Bachelor of Science - Multimedia Technology And Animation
University of Dodoma
Dodoma, Tanzania12-2021
Advanced Certificate Secondary Education (ACSE) -
Pugu High School
Dar Es Salaam, Tanzania05-2018
Certificate Secondary Education(CSE)
St.Matthew's Secondary School
Pwani, Tanzania10-2015
Skills
- IT Troubleshooting
- Customer Support
- Performance Optimization
- Information Security
- System Architecture
- Business Intelligence
- Statistical Analysis
- IT Performance Reports
- Mobile Application Development
- DevOps Practices
- Software Design
Certification
- Microsoft Information Protection Administrator, UDEMY - 2022
- Cloud Computing, IBM - 2022
- Cybersecurity, CISCO - 2022
Languages
Swahili
Native language
English
Proficient
C2
Timeline
IT Analyst
Sokowatch Company Ltd
10.2023 - 10.2024
Developer
The 8 Construction Company
02.2022 - 05.2023
- Microsoft Information Protection Administrator, UDEMY - 2022
- Cloud Computing, IBM - 2022
- Cybersecurity, CISCO - 2022
Bachelor of Science - Multimedia Technology And Animation
University of Dodoma
Advanced Certificate Secondary Education (ACSE) -
Pugu High School
Certificate Secondary Education(CSE)
St.Matthew's Secondary School
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