NOEL ELIAS MAGUHU
DAR ES SALAAM
Summary
- FIRST NAME: NOEL
- SURNAME: ELIAS MAGUHU
- PLACE OF BIRTH: NJOMBE, TANZANIA
- SEX: MALE
- DATE OF BIRTH: 25 DECEMBER 1996
- NATIONALITY: TANZANIA
- AGE: 29 YEARS
- MARITAL STATUS: SINGLE
Hardworking Airport Operation Officer skilled in managing aircraft operations to promote passenger safety and aircraft efficiency, Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
JR SECURITY OFFICER
Dnata ZANZIBAR
08.2024 - Current
- Assisted in the prevention of unauthorized access to restricted areas through effective implementation of access control procedures.
- Reduced risk of security breaches by maintaining a high level of vigilance and awareness in monitoring surveillance systems.
- Demonstrated excellent decision-making abilities when faced with potentially dangerous situations, determining the most appropriate course of action to ensure safety.
- Utilized strong communication skills when interacting with travelers from diverse cultural backgrounds, facilitating a smooth screening process.
- Participated in continuous professional development opportunities to stay updated on industry trends and advancements in security technology.
- Provided exceptional customer service while enforcing strict adherence to aviation security protocols, earning positive feedback from both passengers and colleagues.
- Prevented unauthorized items from entering secure areas by performing meticulous hand searches on selected luggage pieces when necessary.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
DOCUMENT VERIFICATION
SWISSPORT TANZANIA PLC
02.2022 - 10.2023
- Conduct passenger's documents verification prior acceptation to flight,as to ensure passenger possesses proper and required travel documents too his/her final destination
- Counter use of forged travel documents and imports and report the detected one to airport security
- Report incidents/accidents at the place of work and ensure implementation of developed appropriate preventive and corrective measures
- Conducted thorough document verification to ensure compliance with immigration regulations, maintaining high levels of accuracy and efficiency.
- Execute security processes,systems and procedures in accordance with the approved International/National Aviation Security Program
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Used Document Scanner,UV light, and TIM for document management and enhancements.
- Keep updates with changes in TIMATIC
SECURITY OFFCIER
SWISSPORT TANZANIA PLC
09.2020 - 10.2023
- Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
- Protected sensitive information from unauthorized disclosure through careful handling of classified materials and adherence to confidentiality policies.
- Identified suspicious behavior through keen observation skills, enabling prompt intervention in potentially dangerous situations.
- Collaborated with law enforcement agencies on investigations, ensuring smooth coordination and efficient information sharing.
- Improved overall airport safety by participating in regular training exercises to stay current on emerging threats and security best practices.
- Streamlined the screening process with efficient use of X-ray machines, metal detectors, and other advanced technologies.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
RAMP AGENT
SWISSPORT TANZANIA PLC
01.2020 - 09.2020
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Conducted marshaling activities skillfully, guiding GSE operator safely towards their designated parking positions on the ramp area.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Education
CERTIFICATE - TRAVEL DOCUMENT
LEARNING AND TALENT
ONLINE11-2024
CERTIFICATE - HEALTH AND SAFETY IN WORKPLACES
LEARNING AND TALENT
ONLINE09-2024
CERTIFICATE - DANGEROUS GOOD BASIC
DNATA
ONLINE 08-2024
CERTIFICATE - DGR ACCEPTING PASSENGER AND CREW BAGGAGE
DNATA
ZANZIBAR, TANZANIA08-2024
CERTIFICATE - CUSTOMER SERVICE LEADERSHIP
LEARNING AND TALENT
DAR ES SALAAM, TANZANIA08-2024
CERTIFICATE - INDUSTRIAL FIRST AID
OSHA HQ
05.2023
CERTIFICATE - ACCIDENT PREVENTION AND INVESTIGATION
OSHA HQ
03.2023
CERTIFICATE - GE08-ULD AIRCRAFT LOADING
SWISSPORT
03.2023
CERTIFICATE - IATA DANGEROUS GOODS
SWISSPORT
12.2022
CERTIFICATE - STP 123 BASIC SCREENER'S COURSE
SWISSPORT
DAR ES SALAAM, TANZANIA08.2022
CERTIFICATE - NATIONAL OCCUPATIONAL SAFETY AND HEALTH-II
OSHA HQ
01.2022
CERTIFICATE - ASTP 123 BASIC AVIATION SECURITY
CIVIL AVIATION TRAINING CENTRE
01.2021
CERTIFICATE - CUSTOMER SERVICE
SWISSPORT
06.2020
CERTIFICATE - NATIONAL OCCUPATIONAL SAFETY AND HEALTH-I
OSHA HQ
11.2019
DIPLOMA - MATHEMATICS, COMPUTER SCIENCE AND EDUCATION
BUTIMBA TEACHERS COLLEGE
05.2019
A-LEVEL SECONDARY - MATHEMATICS, COMPUTER SCIENCE AND EDUCATION
BUTIMBA TEACHERS COLLEGE
02.2019
O-LEVEL SECONDARY SCHOOL -
BINTIMUSSA SECONDARY SCHOOL
11.2014
CERTIFICATE - MARHABA SERVICE OVERVIEW
DNATA
ONLINE08-2024
CERTIFICATE - SLIPS, FALLS AND TRIPS
LEARNING AND TALENT
ONLINE09-2024
CERTIFICATE - MANUAL HANDLING
DNATA
ONLINE08-2024
Skills
- Customer service
- Advanced Time Management
- OSHA Compliance
- Airport Certified Employee -Security Officer
- Effective problem solving
- Baggage Handling Proficiency
- Ramp Operations Understanding
- Strong decision-making
- Safety Audit Support
- Adaptability and flexibility
- Aircraft operations procedures
- Decision Making
- Team work
- Attention to detail
Certification
- AVSEC Aviation Security Awareness, Swissport Tanzania Plc - September 2023
- Licensed Aviation Security screener's
- Document Awareness and facial recognition Training - Canada Border Service Agency
- Document Awareness Training - USA embassy
- Driving Licence
Languages
Swahili
Native language
English
Proficient
C2
French
Elementary
A2
Chinese (Cantonese)
Beginner
A1
Additional Information
REFEREES
1.SALUM JUMA SALUM
HEAD OF RAMP SERVICES -SWISSPORT TANZANIA PLC
DAR ES SALAAM, TANZANIA
+255764 114 151.
2.ALLEN MASONGO
IMMIGRATION OFFICER-
ZANZIBAR, TANZANIA
+255762 014 078.
3.INNOCENT CHUWA
SECURITY COORDINATOR-SWISSPORT TANZANIA PLC
DAR ES SALAAM,TANZANIA
+255752 545 538.
I ensure that all information provided are true and i have all certificates to confirm where needed
Signature:N.MAGUHU
Timeline
JR SECURITY OFFICER
Dnata ZANZIBAR
08.2024 - Current
DOCUMENT VERIFICATION
SWISSPORT TANZANIA PLC
02.2022 - 10.2023
SECURITY OFFCIER
SWISSPORT TANZANIA PLC
09.2020 - 10.2023
RAMP AGENT
SWISSPORT TANZANIA PLC
01.2020 - 09.2020
DIPLOMA - MATHEMATICS, COMPUTER SCIENCE AND EDUCATION
BUTIMBA TEACHERS COLLEGE
A-LEVEL SECONDARY - MATHEMATICS, COMPUTER SCIENCE AND EDUCATION
BUTIMBA TEACHERS COLLEGE
O-LEVEL SECONDARY SCHOOL -
BINTIMUSSA SECONDARY SCHOOL
- AVSEC Aviation Security Awareness, Swissport Tanzania Plc - September 2023
- Licensed Aviation Security screener's
- Document Awareness and facial recognition Training - Canada Border Service Agency
- Document Awareness Training - USA embassy
- Driving Licence
CERTIFICATE - TRAVEL DOCUMENT
LEARNING AND TALENT
CERTIFICATE - HEALTH AND SAFETY IN WORKPLACES
LEARNING AND TALENT
CERTIFICATE - DANGEROUS GOOD BASIC
DNATA
CERTIFICATE - DGR ACCEPTING PASSENGER AND CREW BAGGAGE
DNATA
CERTIFICATE - CUSTOMER SERVICE LEADERSHIP
LEARNING AND TALENT
CERTIFICATE - INDUSTRIAL FIRST AID
OSHA HQ
CERTIFICATE - ACCIDENT PREVENTION AND INVESTIGATION
OSHA HQ
CERTIFICATE - GE08-ULD AIRCRAFT LOADING
SWISSPORT
CERTIFICATE - IATA DANGEROUS GOODS
SWISSPORT
CERTIFICATE - STP 123 BASIC SCREENER'S COURSE
SWISSPORT
CERTIFICATE - NATIONAL OCCUPATIONAL SAFETY AND HEALTH-II
OSHA HQ
CERTIFICATE - ASTP 123 BASIC AVIATION SECURITY
CIVIL AVIATION TRAINING CENTRE
CERTIFICATE - CUSTOMER SERVICE
SWISSPORT
CERTIFICATE - NATIONAL OCCUPATIONAL SAFETY AND HEALTH-I
OSHA HQ
CERTIFICATE - MARHABA SERVICE OVERVIEW
DNATA
CERTIFICATE - SLIPS, FALLS AND TRIPS
LEARNING AND TALENT
CERTIFICATE - MANUAL HANDLING
DNATA
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