Nkora Nkoranigwa
Mwanza
Summary
Strategic Commercial Manager possessing solid knowledge of performance reporting and financial and budgeting processes. Bringing $15mln-year background developing and implementing commercial strategies, conducting market research and analysis and coordinating with diverse teams. Confident communicator comfortable managing high volume of work.
Overview
14
14
years of professional experience
Work History
Commercial Manager
Kyosk Digital Services (Tanzania) Limited
2022.02 - Current
- Spearhead development of business and commercial strategy (including both Marketing and Sales) by Analyzing current trend and advice leadership accordingly
- Involve in negotiation with Suppliers and manufacturers of cosmetics and other consumer goods
- Building and managing relationships with stakeholders including suppliers, government entities and third part suppliers of Market Developers (sales field force)
- Conducting market research for new opportunities including farm and fresh business lines
- Overseeing performance of commercial team and company (across five markets located in Dar-Es-Salaam, Mwanza, Mbeya and Arusha
- Work closely with Purchase, Operation , Customer Experience, Finance, loss Control and Internal Process control team /department
- Pursuing new business opportunities including new area or market and new products- Cosmetics, Plastics, Pharma and Soft drinks(beverage)
- Prepared and Monitor budgeting expenses for commercial department
- Involve in identifying and managing commercial risk
- Involve in development of different Kyosk Tanzania policy, procedures and Guidelines
- Oversee implementation of Procedures , Guidelines and Policy of company across all five operational markets/ regions in Tanzania
- Achievements: Successfully launched Five Sales regions in Mwanza, Dar-Es Salaam and Arusha with total number of customers growing from 1148 in First month of operation to over 8,450 third month of Operations
- Managed to Maintain 80% of total 10,400 customers base
- Mapped route clearly to understand who are customers , where are and their activity
- Revenue growth from $139,000 in first month of operations to $2.5 million of operation, and maintained above $2.3 thereafter.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Led cross-functional teams to deliver successful projects on time and within budget constraints, meeting business objectives.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
- Facilitated business by implementing practical networking techniques.
Strategy and Business Development Manager
Stanaon Enterprises Limited
2020.03 - 2022.02
- Developing across multiple dimensions, portfolio strategy, pricing strategy, business strategy, and enabling capabilities such as data analytics, forecasting, and budgeting
- Being involved in Corporate Business Development activity by outlining areas where partnerships and acquisitions would allow the company’s products and services to be more competitive in the marketplace
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Represented company and promoted products at conferences and industry events.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Business Development, Marketing and Expansion Manager
Eternum Energy Limited
2018.08 - 2020.01
- Responsible for proposing an overall budget, delivering monthly revenue forecasts for the department and the company in general
- Planning and developing the right marketing strategy to get the product noticed by the target audience
- Conduct Market research for both existing and new products or ideas, expansion to new areas, and developing the core positioning and messaging for the product
- Fostered relationship with key stakeholders including government departments, suppliers, customers etc
- Supervising and directing employees in their day-to-day tasks
- Brief and train the sales force at quarterly sales meetings to create product awareness and demand
- Set product pricing for new product releases to meet revenue and profitability goals
- Briefing the press, press releases and going on press campaigns
- Performing and arranging successful product demonstrations for customers
- Responsible for sales strategies development and implementation
- Achievements: Facilitated and led the expansion of the company into three more regions (Shinyanga, Tabora and Kagera)
- Increased customer base from 1000- 3500 by December 2019
- Reviewed and re-designed the commercial and Operation playbook for the company
- Successfully managed to increase brand awareness to 80% through marketing strategies as well as marketing activities planned to about five three region.
Zonal Manager-Operations (Lake Zone)
Mobisol UK Ltd (Mysol)
2017.03 - 2018.04
- Successfully employed best business practices that improved efficiency, reduced operating costs whilst increasing productivity, all too tight time scales and within budget
- Making sure that operations run smoothly and according to company policy, procedures and Guidelines
- Demonstrated success in product launches and end-to-end execution of marketing strategies as well as expansion within the lake zone region
- Effective leadership skills demonstration
- Planning, directing and coordinating various aspects of the business including staff recruitment, zonal sales goals achievements as well as advising the head of on best strategy for the zone
- Proven ability to grow a business
- Achievements: Maintained daily revenue collection of 400mln from 2017 until 2018
- Maintained a default rate of less than 10% for the zonal customer portfolio from 2017 to April 2018
- Fully supervised implementation of policy of the company at zonal level
- Successfully managed a team of 7 staff directly line management and 120 staff Skip Management.
Zonal Sales and Marketing Manager
Mobisol UK Ltd (Mysol Africa)
2015.01 - 2017.02
- Worked closely with the sales team to develop sales tools and training packages for key staff
- Conducted market study for entry into new locations in the lake zone region
- Developed and managed zonal customer acquisition programs for improved sales success
- Assisted in the development of the content for product and company collateral
- Responsible in the chasing up new business opportunities in the lake zone
- Increasing brand awareness and bringing in new customers in the lake zone
- Maintaining relationships with key clients and stakeholders
- Excelled in lead generation and development skills for the lake zone
- Achievements: Increased customers acquisition from 1200 in Year 2015 to 30,000 customers in 2016
- Facilitated the creation of expansion plan (to 7 other regions-Geita, Kagera, Tabora, Kigoma, Shinyanga , and Simiyu) and led the go to the market strategy in 2016.
Business Development Manager
Straso Consulting Ltd
2013.01 - 2014.12
- Researched and identified new business opportunities – including new markets, growth areas, trends, customers, partnerships, products and services –in general the new ways of reaching existing markets
- Generated leads and cold call prospective customers
- Met with customers/clients face to face or over the phone
- Fostered and developed relationships with customers/clients both institutional and individual
- Understood the needs of your customers and be able to respond effectively with a plan of how to meet these
- Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
- Worked strategically - carrying out necessary planning in order to implement operational changes
- Ensured staff are on board throughout the company, and understood the need for change and what is required of them
- Achievements: N/A
Country Project Coordinator for Tanzania
Fracarita International
2010.01 - 2012.12
- Lead high-level negotiations with Government and development partner representatives
- Established and maintained a strong working relationship with all project stakeholders, ensuring that adequate levels and timeliness of communications are maintained
- Support the Project Managers in their daily work with special focus on donor coordination, reporting, networking and relationship management
- Established and coordinate the execution of project implementation plans in collaboration with the teams and partners, including setting objectives, performance measurements and results expected to ensure timely and client-oriented services
- Ensured that the beneficiaries are well involved in all project activities
- Monitored the allocation of resources to the different projects
- Monitored the delivery of projects to quality standards on time and within budget
- Worked directly with the stakeholders to translate project requirements into an Implementation Project Plan, which specified the goals, activities, schedules, and allotment of resources for each phase of the project
- Conducted project meetings and produce standard project documentation
- Proactively evaluated project activities, built contingency plans, proposed corrective actions and monitored issue resolution to mitigate risks
- Engaged in Business Development activities to contribute to the growth of Fracarita International
- Achievements: Successfully raised $300,000 for the Mental Health Centre Construction project
- Designed a working guidelines for the thought to be established Social Work institute
- Designed a fund raising guidelines for the different projects including children with disability, income generating activities for the NGO, etc.
Education
Master of Business Administration-International Business Management -
Hogeschool Universiteit Brussel-Brussels (EHSAL Management School), Belgium
01.2009
Bachelor of Business Administration-General Management -
European University College Brussels (EHSAL-Management School), Belgium
01.2008
Advanced Certificate of Secondary Education (A'level) -
Newman Secondary School- Kigoma, Tanzania
01.2002
Ordinary Level Secondary Education (O'Level) -
Mwandiga Secondary School-Kigoma, Tanzania
01.1998
Primary Education Certificate -
Bigabiro Primary School-Kigoma, Tanzania
01.1994
Skills
- Financial Budgeting, Communications Skills, Strategic thinking, analytical thinking, project management skills
- Ms Office-Word, Excel, Publisher, Access and Internet
- CRM proficiency
- Relationship Building
- Digital Sales
- Consultative Selling Techniques
- Territory Management
- Rapport and relationship building
- Staff Training and Development
- Forecasting
- Sales Projections
- Market monitoring
- Prioritization
- Promotional sales events
- Team Recruiting and Onboarding
- Employee Retention
- Sales strategizing
- Time Management
- Customer Service
- Customer Complaint Resolution
- Sales process
- Commercial sales practice
- Analytical problem solver
- New Business Development
- Client Base Retention
- Competitor research
- Competitor Analysis
- Goal Setting and Achievement
- Profitability Assessments
- Public Speaking
- B to B sales
- Decision-Making
- Sales Forecasting
- Commercial strategy development
- Written and verbal communication
- Marketing Strategy Development
- Sales skills
- Sales processes
- Product and Service Promotion
- Lead Generation
- Sales Quota Management
Websites
Training And Professional Development
- University of Ghent- Language Centre-Ghent, Belgium, Advance Level Course in Dutch Language, 2003/2004
- Institute Canon Triest- Fracarita International, Gent- Belgium, Project Management and Financial Management Training for Project Coordinators, November 2009
- Institute Canon Triest- Fracarita International, Kigali- Rwanda, Project Leadership Training for Project Coordinators, October 2011
- ACP Arusha- Tanzania, Leadership Skills Development Training, March 2017
Seminars Conferences Workshops Attended
- Conference on Energy Investment opportunities in East Africa, Frankfurt, Germany, September 2009
- Workshop on Integrating Entrepreneurship Skills in Primary and Secondary Schools in the European Union member states, Brussels, Belgium, October 2009
- Workshop on private Sector renewable energy supply opportunity in humanitarian Setting (refugee camps) –organized by UNHCR Tanzania, Dar Es Salaam, Tanzania, September 2019
Other Names
Ferdinand
Personal Information
- Gender: Male
- Driving License: class B
Contact Details
P.O Box 5042, Mwanza, Tanzania
Publications
Customer Loyalty in Financial Institution and Banking Sector. Case of Belgium, Lambert Academic Publishers, 2009, www.Amazon.com
References
- Mr. Jiten Joshi, Country General Manager, Kyosk Digital Services-Tanzania, 0767 504 800, jiten.joshi@kyosk.app
- Mrs. Patricia Tarimo, Human Resources Manager, Eternum Energy Ltd, 0786 558 999, ptarimo@gmail.com
- Mr. Grayson Metil, Senior Operations Manager, Mobisol/Engie East Africa Energy, 0752 977 899, greyson.metil@plugintheworld.com
Hobbies and Interests
- Work Related: energy sector, environmental care, manufacturing sector, ICT, education, financial sector, agriculture, transport and distribution.
- Interest in sports (football and running), reading books and travelling to other countries
Languages
Kiswahili
Native language
Dutch
Upper intermediate
B2
English
Advanced
C1
Timeline
Commercial Manager
Kyosk Digital Services (Tanzania) Limited
2022.02 - Current
Strategy and Business Development Manager
Stanaon Enterprises Limited
2020.03 - 2022.02
Business Development, Marketing and Expansion Manager
Eternum Energy Limited
2018.08 - 2020.01
Zonal Manager-Operations (Lake Zone)
Mobisol UK Ltd (Mysol)
2017.03 - 2018.04
Zonal Sales and Marketing Manager
Mobisol UK Ltd (Mysol Africa)
2015.01 - 2017.02
Business Development Manager
Straso Consulting Ltd
2013.01 - 2014.12
Country Project Coordinator for Tanzania
Fracarita International
2010.01 - 2012.12
Master of Business Administration-International Business Management -
Hogeschool Universiteit Brussel-Brussels (EHSAL Management School), Belgium
Bachelor of Business Administration-General Management -
European University College Brussels (EHSAL-Management School), Belgium
Advanced Certificate of Secondary Education (A'level) -
Newman Secondary School- Kigoma, Tanzania
Ordinary Level Secondary Education (O'Level) -
Mwandiga Secondary School-Kigoma, Tanzania
Primary Education Certificate -
Bigabiro Primary School-Kigoma, Tanzania
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