Nkonya Ibrahim Maduhu
Dar es Salaam
Summary
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
5
5
years of professional experience
Work History
Relationship Manager
Farizal Forex Bureau de Change
Dar Es Salaam
12.2023 - Current
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Created marketing materials and presentations for prospective clients.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
GEO POLITICAL ANALYST
WASA INITIATIVE
Dar Es Salaam
04.2023 - 12.2023
- To support in preparing meeting agenda, minutes and record of discussions and provide reports on civil society issues;
- Analyze key performance indicators on NGO activity
- To participate in several meetings and conferences held within and outside the country, bilateral & multilateral engagements and prepare reports accordingly;
- To assist in preparation of brief and taking notes to be used by think tanks in several occasions such as meetings, multilateral forums, interviews etc.;
- To make follow up on International related issues, analyze and advice accordingly;
- To support in conducting extensive research on social, political and economic issues and provide recommendations;
- To keep records on several events with regards to global events;
- To perform any duties assigned by supervisor
Real Estate Sales Associate
Fumba Town
Zanzibar
03.2021 - 11.2022
- Developed relationships with key stakeholders in the real estate industry.
- Advised clients on property values, taxes, zoning regulations, mortgages and legal requirements.
- Prepared documents such as listing agreements, purchase contracts, closing statements and deeds.
- Negotiated contracts between buyers and sellers of real estate.
- Collaborated with agents, brokers and other professionals to facilitate successful transactions.
RESEARCH ASSISTANT
RESEARCH ON POVERTY ALLEVIATION PROGRAMME (REPOA)
DAR ES SALAAM
02.2020 - 12.2020
- Summarized research data into tables, graphs and narratives
- Created graphs, spreadsheets and slides to help researchers present findings
- Scheduled appointments with test subjects over telephone and through email
- Interacted and connected with diverse range of participants, both in person and by telephone
- Built and maintained professional relationships with internal stakeholders and external participants
- Went to the field & filled in adequate data according to the institutions framework
Education
Bachelor's Degree - International Relations and Diplomacy
Mozambique Tanzania Centre for Foreign Relations
Dar es Salaam, Tanzania12.2017
Advanced-levels Secondary School -
Hilton High School
(Uganda)07.2013
Ordinary Level Secondary School -
Brooke Bond Secondary School
(Iringa)11.2010
Primary school -
Umoja Primary and Nursery School
Mbeya, Tanzania09.2006
Master's Degree - Strategic and Peace studies
University of Dar es Salaam
TanzaniaSkills
- Computer skills
- Excellent Communication and Customer Care Skills
- Relationship Management
- Prospecting and Networking
- Excellent interpersonal and problem solving skills
- Emotional Intelligence
- Protocol duties
- Adaptability to Learning quickly
- Mobilizing team for effective performance
- Organizing, coordinating, planning and exploring alternative options and solutions
- New business generation
Volunteer Experience
JNICC (JULIUS NYERERE INTERNATIONAL CONVENTION CENTRE), PROTOCOL OFFICER, Dar es Salaam, 2018-01, 2019-12, Planning events prior to the date to be held., Ushering and Registration of Attendees., Attending to customers and helping them with bookings and payments of venues., Filing and recording documents pertaining to them., Successfully coordinated airport shuttles of various delegations to their respective accommodations and the venue., Managed to observe protocol standards of various governmental and non- governmental conventions., Participated in International events such as the African water week at a Ministerial level as support staff to facilitate smooth coordination of main event and breakaway sessions by ushering, distributing leaflets and timetables for pending activities.
Languages
Swahili (Native), English (Fluent), Spanish (Elementary)
References
- FIDEL, KWEKA, Senior Conference Officer, +255763013135, JNICC-AICC, Arusha, Tanzania, 3081
- JUMA, KANUWA, DR., Juma-kanuwa@yahoo.co.uk, +255 713 229 722, Mozambique Tanzania Centre for Foreign Relations(CFR), Dar es salaam, 2824
- Raphael Maganga, CEO TPSF, +255743378284, raphaelpm2002@gmail.com
Timeline
Relationship Manager
Farizal Forex Bureau de Change
12.2023 - Current
GEO POLITICAL ANALYST
WASA INITIATIVE
04.2023 - 12.2023
Real Estate Sales Associate
Fumba Town
03.2021 - 11.2022
RESEARCH ASSISTANT
RESEARCH ON POVERTY ALLEVIATION PROGRAMME (REPOA)
02.2020 - 12.2020
Bachelor's Degree - International Relations and Diplomacy
Mozambique Tanzania Centre for Foreign Relations
Advanced-levels Secondary School -
Hilton High School
Ordinary Level Secondary School -
Brooke Bond Secondary School
Primary school -
Umoja Primary and Nursery School
Master's Degree - Strategic and Peace studies
University of Dar es Salaam
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