Nima Hadi
Dar es Salaam
Summary
Multilingual travel agent successful in building lasting client relationships and repeat business. Sales driven personality committed to working with successful team. Personable and known for excellent communication skills.
Overview
11
11
years of professional experience
Work History
Travel Consultant
Al-Bushra Tours Ltd
Dar es Salaam
02.2014 - 05.2016
- Assisted clients with flight bookings, visas, and travel itineraries
- Handled customer inquiries and provided documentation support
- Worked with international systems (Amadeus, Galileo)
Customer Service Assistant
Eurospar Supermarket Torgetvest
Drammen
10.2008 - 08.2009
- Assisted customers with purchases and inquiries
- Maintained high service standards in a busy retail environment
Customer Service Assistant
Eurospar Supermarket Torgetvest
DRAMMEN
01.2005 - 06.2006
- Handled cash register operations, ensuring accurate transactions and customer service.
- Collaborated closely with colleagues to meet customer needs.
Education
DOCUMENT PRODUCTION TRAINING -
TRAVELPORT TANZANIA
DAR ES SALAAM09-2014
IATA/UFTAA Foundation Course (International Diploma) -
Makair Travel Academy
Dar Es Salaam09-2012
BASIS TRAINING COURSE -
AMADEUS TANZANIA
Dar Es Salaam09-2012
Certificate - Health & Social Services (1st Year)
Lier Videregående Skole
NORWAY06-2003
Certificate - Secondary Education
Galterud Ungdomskole
NORWAY06-2001
Skills
- Strong organizational skills
- Strong communication skills
- Proficient in Amadeus & Galileo systems
- Ability to work independently
- Ability to work in a team
Languages
- Norwegian
- English
- Swahili
References
- Mr. Mohamed Ally, Principal, Makair Travel Academy, +255 22215157, +255 739 737 232, makair2002@yahoo.com
- Mr. Masoud Shaibu, Manager, Ibn Batuta Tours Ltd (Former Manager at Al-Bushra Ltd), +255 786 242 887
Personal Information
- Date of Birth: 11/06/86
- Nationality: Norwegian
Professional Courses
- Travelport Galileo, Document Production Training (Certificate), 01/01/14
- Amadeus, Basis Training (Certificate), 01/01/12
- Makair Travel Academy, IATA/UFTAA Foundation Course (International Diploma), 01/01/12
Timeline
Travel Consultant
Al-Bushra Tours Ltd
02.2014 - 05.2016
Customer Service Assistant
Eurospar Supermarket Torgetvest
10.2008 - 08.2009
Customer Service Assistant
Eurospar Supermarket Torgetvest
01.2005 - 06.2006
DOCUMENT PRODUCTION TRAINING -
TRAVELPORT TANZANIA
IATA/UFTAA Foundation Course (International Diploma) -
Makair Travel Academy
BASIS TRAINING COURSE -
AMADEUS TANZANIA
Certificate - Health & Social Services (1st Year)
Lier Videregående Skole
Certificate - Secondary Education
Galterud Ungdomskole
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