Music
Nickson Msanya
Human Resources
Dar Es Salaam,Changanyikeni
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Summary
Motivated student at Mzumbe University pursuing Masters in Public Administration. Excellent organizational and prioritization skills along with strong interest in human resources and hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight.
Overview
2
2
Languages
19
19
years of post-secondary education
1
1
year of professional experience
Work History
Human Resources Intern
SSRA (Social Security Regulatory Authority)
Dar es Salaam
10.2018 - 06.2019
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Helped with employee record keeping, including unemployment. Also, managed employees employment documents and maintained permanent files.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Created and updated tracking spreadsheets using microsoft exel.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Took messages and provided information about company processes, hours and requirements.
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Completed human resource operational requirements by scheduling and assigning employees.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
- Created and updated tracking spreadsheets using Microsoft Excel.
- Improved office efficiency by effectively managing internal communications and correspondence.
Customs Officer Intern
TRA (Tanzania Revenue Authority)
Kilimanjaro, Holili
07.2015 - 11.2015
- Verified and investigated employment claims and data.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Created and updated tracking spreadsheets using microsoft exel.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Took messages and provided information about company processes, hours and requirements.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Developed team communications and information for meetings.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
- Worked with customers to understand needs and provide excellent service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Master - Public Administration
11.2020 - Current
Bachelor - Human Resources Management
11.2016 - 11.2020
- Thesis: Strategies that Influence Employee Engagement as a case study of Social Security Regulatory Authority (SSRA).
Diploma - Human Resources Management
10.2014 - 12.2016
Certificate - Human Resources Management
10.2013 - 11.2014
O-Level Education -
01.2008 - 10.2012
Primary Education -
01.2001 - 08.2007
Skills
HRIS knowledge
Additional Information
References
- Mr. Alphonce Dossa
Lecturer, Mzumbe University
+255 754 518 171
adossa@mzumbe.ac.tz
- Viviane Kishimbo
Human Resource and Administration Officer
Judiciary of Tanzania
+255 763 585 856
P.O.Box 90034, Dar es salaam
Interests
Reading
Coaching
Movies
Swimming
Football
Basketball
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Microsoft Word
Virtual meeting (Zoom, Skype)
Microsoft Excel
Microsoft powerPoint
Microsoft Outlook
Timeline
Mzumbe University - Master, Public Administration
11.2020 - Current
Human Resources Intern - SSRA (Social Security Regulatory Authority)
10.2018 - 06.2019
Mzumbe University - Bachelor, Human Resources Management
11.2016 - 11.2020
Customs Officer Intern - TRA (Tanzania Revenue Authority)
07.2015 - 11.2015
Mzumbe University - Diploma, Human Resources Management
10.2014 - 12.2016
Mzumbe University - Certificate, Human Resources Management
10.2013 - 11.2014
Bendel Memorial Secondary School - O-Level Education,
01.2008 - 10.2012
Scolastica Primary School - Primary Education,
01.2001 - 08.2007
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