NICAS ADAM MTEY

Dynamic and results-driven Hospitality Manager with proven leadership experience at Silent Inn Apartments and currently at Ikumbi Lodge. Skilled in guest relations, team supervision, sales and marketing, and reservation management, with a strong focus on delivering exceptional service and operational excellence. Experienced in handling guest reservations, including coordinating directly with tour companies to ensure smooth booking processes and personalized guest experiences. Adept at managing daily lodge operations, linking reservations across platforms, and maintaining high standards of service. Recognized for outstanding guest reviews on TripAdvisor, Google, and Booking.com, reflecting a consistent commitment to quality, professionalism, and guest satisfaction. Passionate about the tourism industry and dedicated to creating memorable experiences that exceed expectations.

• Date of Birth: 12/14/85
• Gender: MALE
• Nationality: TANZANIAN
• Marital Status: MARRIED
• Religion: CHRISTIAN
• Place of Birth: KILIMANJARO

• Kiswahili, Very Good, Very Good, Very Good
• English, Very Good, Very Good, Very Good

• Mr. Amon D. Mbatta, Big 5 Voyage Limited, Managing Director, +255 716 044 260
• Mr. Vitalis Timira, Silent Inn Apartments, Managing Director, +255 754 27 87 87
• Winnie Frida J. Mbowe, Sound Of Silence Manyara, Assistant Manager, +255 756 599948

• MS Word, Very Good
• Internet, Very Good
• MS PowerPoint, Very Good

• Extensive experience in guest transfers across major routes including: Arusha to Dar es Salaam, Arusha to Mikumi, Arusha to Karatu, Arusha to Kilimanjaro Airport, Arusha to Moshi.
• Skilled in guest reservation management, including coordinating bookings between lodge and various tour companies to ensure seamless guest experiences.
• Proficient in sales and marketing, actively promoting lodge services, building partnerships, and increasing visibility across platforms.
• Highly motivated and enthusiastic about the tourism industry, with a strong desire to learn and grow within the field.
• Proven ability to adapt quickly, take initiative, and contribute to team success.
• Strong administrative skills, with a focus on organization, efficiency, and attention to detail.
• Excellent relationship-building and problem-solving abilities, ensuring smooth operations and high levels of guest satisfaction.