To work for a reputable and fast growing international or local orgarnization in order to take maximum advantages of my education, work experience and develop a high level of professionalism, public relation skills and any other related fields. Knowledgeable Administrative Officer with background in banking operations and client service. Proven ability to manage financial transactions and enhance customer relationships. Demonstrated skills in risk assessment and regulatory compliance.
1. Providing banking services to NMB customers in an efficient and friendly manner like telling and enquiry services
2. Understanding customer needs and expectations and selling appropriate product and services
3. Report suspicious transactions and activities as per the policies and procedures of the bank
4. Ensuring customer satisfaction is met at all times through giving professional advice on NMB’s products and services
5. Providing quick and friendly service in responding to customer enquiries and complaints so as to maximize customer satisfaction.
6. Responding to customer complaints in a timely manner and ensure they are given feedback on the resolution to their satisfaction
7. Ensuring optimal banking hall utilization through keeping it organized, clean and displaying of marketing materials and signage, signboard and queue logistics
1. Supports academic and departmental functions by handling communication, scheduling, record-keeping, and event coordination
2. Managing administrative tasks like ordering supplies, processing expenses, and assisting with faculty/staff processes.
3. Organizing meetings, managing calendars for faculty and staff, booking travel arrangements, and coordinating events.
4. Performing data entry, creating reports and presentations, maintaining databases, and managing student or faculty records.
5. Serving as a primary point of contact for internal and external inquiries, and resolving routine administrative issues.
6. Providing administrative assistance for faculty and staff searches, coordinating recruitment processes, and supporting academic program activities.
1. Supports the human resources department by performing administrative tasks such as managing employee records, assisting with recruitment, coordinating training, and providing support for payroll and benefits administration
2. Schedule interviews, reviewing applications, conducting background checks, preparing new hire paperwork, and coordinating orientation for new employees
3. Maintaining employee files, updating HR databases, and ensuring all records are accurate and up-to-date.
4. Responding to employee inquiries about policies, benefits, and procedures, and acting as a point of contact for HR-related matters.
5. Filing documents, managing HR calendars, preparing HR-related documents and reports, and ensuring data confidentiality.
6. Assisting with the formulation and communication of HR policies and procedures and helping to ensure compliance with labor laws.
Certificate in customer services course
Certificate in Administrative Law
Certificate for Junior Banker,NMB