Neema Rodrick Malima
Dar es salaam
Summary
Dedicated Certified professional banker offering 5 years of financial industry success. Familiar with bank regulations, financial best practices and effective sales strategies. Builds productive relationships to drive business success.
Overview
7
7
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Front office inputter
DIAMOND TRUST BANK
06.2022 - Current
- Prime interface between customers and the Bank
- Attending to Customers queries and providing service to them in the banking hall
- Assist in managing front office (banking hall) operations
- Verification of all transactions
- Handling of all Fixed Deposit transactions
- Inward TTs/ Funds/ transfers/ FCY cheques on collection and other day-to-day transactions
- Opening and closing of accounts for all products
- Advice on foreign business transactions
- Updating of inward cheques to the customer accounts and checking signatures
- Maintain DTBs customer service standards
- Market the bank's new products and services by enhancing the existing/new customer base
- Encourage customer opinions on bank services - filling in customer service forms
- Filing
- Correspondence with Clients, Head Office and Branches
- Ensuring effective Business Continuity Plan for the department
- Handling any other role that may be assigned by management from time to time in the course of duty
- Branch custodian and relieving head of cash duties.
Bank teller
DIAMOND TRUST BANK
10.2018 - 06.2022
- Ensure effective and efficient customer transactions are handled with utmost confidentiality
- Effective backup of money transfer services such money gram and western union
- Marketing and cross selling of the bank product and services to customers and managed to open average of 60 accounts new customers yearly
- Performing TRA, Air tell money and prepaid MasterCard transactions
- Performing TT and TISS EFTs, inter account transfers and attended customers queries and inquiries effectively and efficiently
- Processed over 80 daily deposits and withdraws transactions
- Receiving inwards and outwards cheques, and posting
- Foreign currency exchange.
Brand Ambassador
ASSOCIATION OF CHARTERED AND CERTIFIED ACCOUNTANTS
06.2017 - 07.2018
- Coordinated promotional activities and identified key courses and targeted students
- Promoted ACCA to over 300 university students and managed to register 150 students
- Cash collection of registration fees from prospective students on behalf of the Organization
- Assisted preparations of 5 ACCA events at The University of Dar es Salaam Business school that focused on networking, workshop and presentation seasons
- Prepared monthly report and share it with the ACCA regional development officer.
Debt Management field practical trainee
TRA
07.2017 - 10.2017
- Educated over 500 tax payers and responded to various enquiries brought by the customers
- Compiled and processed information for over 1000 tax payers
- Assed VAT returns for over 50 companies
- Opened over 500 files for new tax payers basing on their wards
- Prepared tax clearance certificates and issued vehicle stickers to the customers who have completed their dues.
Education
Bachelor Of Commerce - Banking And Financial Services
University of Dar Es Salaam
10.2015 - 07.2018
Advanced Certificate Of Secondary School (ACSSE) - Business Studies
St Maria Goreti Secondary School
07.2013 - 06.2015
Skills
- Financial analysis
- Cash management
- Marketing
- Risk management
- Tax management
- Computer literacy
- Leadership
- Public speaking
Affiliations
- UN club membership-Youth of United Nations Associations of Tanzania
- Member-Tanzania Institute of Banker Association
- Member- Dar es salaam University Finance Association
Professional Qualifications And Awards
- Certified Public Accountant (ongoing)
- Certified Professional Banker
- The Complete Financial Analyst Course
- Accounting packages i.e. tally and quick book.
- Forex trading A-Z TM
Professional Referees
- Mr. Elineema Molla, Senior Tax Management officer at TRA, +255689677045, elineema.molla@tra.go.tz
- Mr. Shanyangie Gitano, Section Head at KCB Bank T Limited, +255779645001, gshanyangie@gmail.com
- Ms. Angelina Kasimbazi, Authorizer International Banking Division at Diamond trust bank, +255784388181, akasimbazi@diamondtrust.co.tz
Personal Information
- Age: 27
- Gender: Female
- Nationality: Tanzania
Certification
Certified Proffesional Banker
Timeline
Front office inputter
DIAMOND TRUST BANK
06.2022 - Current
Bank teller
DIAMOND TRUST BANK
10.2018 - 06.2022
Debt Management field practical trainee
TRA
07.2017 - 10.2017
Brand Ambassador
ASSOCIATION OF CHARTERED AND CERTIFIED ACCOUNTANTS
06.2017 - 07.2018
Bachelor Of Commerce - Banking And Financial Services
University of Dar Es Salaam
10.2015 - 07.2018
Advanced Certificate Of Secondary School (ACSSE) - Business Studies
St Maria Goreti Secondary School
07.2013 - 06.2015
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