NEEMA ABRAHAM LUBWAZA
Dar es Salaam,KINONDONI
Summary
Multifaceted Administrative, Procurement, and Quality Assurance Professional with 8+ years of experience in both corporate and public sectors. Expertise spans across procurement, ISO 9001:2015 quality management, ESG reporting, administrative operations, and EHS compliance. A proactive team player with a keen eye for system improvements, risk redution, and operational efficiency. Trusted to lead compliance audits, manage crossfunctional committees, and implement value-driven procurement strategies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Quality, Procurement, and Administrative Executive
Q Sourcing Tanzania Ltd
01.2020 - Current
- Lead end-to-end procurement processes, including needs assessment, vendor identification, and the creation of Request for Proposals (RFPs).
- Conduct thorough vendor selection and negotiations to ensure cost-effective purchasing and favorable contract terms.
- Review and approve purchase orders, contracts, and supplier invoices, ensuring all comply with organizational and regulatory requirements.
- Manage supplier relationships to ensure timely delivery and optimal quality, addressing issues as they arise.
- Maintain accurate records of procurement transactions for audit and compliance purposes.
- Implement and maintain Quality Management Systems (QMS) in line with ISO 9001:2015 standards, focusing on continuous improvement and compliance.
- Lead internal audits to assess adherence to quality policies, procedures, and customer requirements.
- Facilitate the investigation and resolution of non-conformities, ensuring corrective actions are taken and documented.
- Develop and deliver quality training to staff, ensuring understanding and compliance with quality standards and procedures.
- Oversee document control processes, ensuring proper management and retention of quality-related records.
- Chair the Environment, Health, and Safety (EHS) Committee, ensuring regular meetings and tracking of safety initiatives.
- Conduct risk assessments and safety audits to identify hazards and implement mitigation strategies.
- Develop and implement EHS policies and procedures, ensuring alignment with national regulations and industry best practices.
- Coordinate and lead safety training sessions for employees, including emergency response drills and safety awareness programs.
- Monitor and track workplace incidents, ensuring proper reporting, investigation, and follow-up to prevent recurrence.
- Prepare and facilitate the office's readiness for external safety audits and inspections.
- Collect and analyze data for ESG reporting, ensuring accuracy and alignment with international sustainability standards.
- Coordinate corporate social responsibility (CSR) initiatives, working with internal teams and external partners to support community development projects.
- Advocate for sustainable business practices, integrating ESG considerations into the procurement process and organizational policies.
- Communicate ESG performance to stakeholders, ensuring transparency and accountability.
- Oversee day-to-day administrative functions, ensuring smooth office operations and employee logistics, including coordinating meetings, travel arrangements, and office supplies.
- Manage fleet operations, including vehicle maintenance, fuel tracking, and fleet scheduling, ensuring optimal efficiency and cost control.
- Develop and maintain administrative systems, including filing systems, document control, and communication protocols, to support smooth operations.
- Handle human resources administration, including payroll data input, employee benefits coordination, and maintaining personnel records.
- Ensure compliance with all legal and regulatory requirements in the administration of office operations.
Administrative and Procurement Officer
Anteata Company Ltd
01.2017 - 12.2019
- Managed procurement requisitions, vendor contracts, and delivery schedules.
- Oversaw HR files, payroll input, asset registers, and office communication protocols.
- Implemented efficient filing systems and maintained documentation archives.
- Supervised support staff and ensured professional client interactions.
Customer Care and Sales Operator - Call Centre
Vodacom Tanzania Ltd
01.2013 - 12.2016
- Managed customer inquiries and escalated service issues.
- Promoted company services and provided technical support on Vodacom platforms.
- Analyzed customer data to identify trends and improve services.
- Supported internal campaigns, contributing to reduced customer churn.
Secondary School Teacher
Ministry of Education and Vocational Training
01.2010 - 12.2012
- Delivered curriculum-aligned lessons and assessed student performance.
- Mentored learners, organized school events, and collaborated with academic departments.
- Participated in school planning committees and contributed to curriculum reviews.
Education
Bachelor of Arts - Education
University of Dar Es Salaam
01.2010
Advanced Certificate - Secondary Education
Benjamin Mkapa High School
DAR ES SALAAM01.2007
Certificate - Secondary Education
Makongo High School
01.2004
Skills
- Procurement & Supplier Management
- ISO 9001:2015 Quality Management Systems
- ESG Reporting & Stakeholder Engagement
- EHS Committee Leadership & Compliance
- Administrative & Office Operations
- Contract Management & Cost Control
- Internal Audit & Regulatory Documentation
- Team Coordination & Employee Welfare
- Microsoft Office (Word, Excel, PowerPoint)
- Procurement Systems: RMS, DMS, Mpesa Web
- Call Center Platforms: Avaya, Morpheus, Remedy
- Document Control & ISO Reporting Tools
- Customer service
- File management
- Administrative management
- File organization
- Report preparation
- Customer relations
- Appointment scheduling
- Administrative leadership
- Document preparation
- Report generation
- Information protection
- Front desk management
- Event coordination
- Protocol oversight
- Schedule oversight
- Calendar management
- Data evaluation
- New employee orientations
- Record preparation
- Privacy policies
- Project Support
- Meeting scheduling
- Privacy compliance
- Expense reporting
- Logistical planning
- Meeting coordination
- Travel arrangements
- Business operations
- Travel arrangement
- Senior staff support
- Administrative improvement
- File system management
- Calendar oversight
- Meeting planning
- Organizational leadership
- Public speaking skills
- Client relations expertise
- Office record management
- Microsoft office
- Reliable and responsible
- Invoice management
- Critical thinking
- Team coordination
- Administrative support
- Relationship building
- Decision-making
- Supply ordering
- Business administration
- Process improvement
- Materials organization
- Analytical thinking
- Excel spreadsheets
- Document filing and retrieval
- Team leadership
- Work coordination
- Honest and dependable
- Operating procedures
- Budget preparation
- Strong problem solver
- Logistics coordination
- Staff training
- Video conferencing software
Accomplishments
- Key Achievements – Q Sourcing Tanzania Ltd
Procurement
- Achieved cost savings of up to 15% annually through competitive bidding and vendor negotiation strategies.
- Reduced procurement cycle time by 30% by streamlining vendor selection and purchase approval processes.
- Established a preferred supplier list that improved delivery reliability and compliance with procurement standards. Quality (ISO 9001:2015)
- Successfully facilitated the organization’s internal ISO 9001:2015 audit, with zero major non-conformities.
- Trained over 20 employees on ISO procedures, increasing compliance and reducing corrective actions by 40%.
- Developed a document control system that improved traceability and reduced audit preparation time by 50%. HSE (Environment, Health & Safety)
- Led the EHS Committee in implementing risk control measures, resulting in a zero lost-time injury rate for 18 consecutive months.
- Organized quarterly safety drills and awareness sessions that boosted staff safety participation by over 70%.
- Prepared the company for external HSE audits, ensuring 100% compliance with occupational safety regulations. ESG (Environmental, Social, Governance)
- Spearheaded CSR initiatives including school donations and clean-up campaigns, enhancing company reputation and stakeholder engagement.
- Collected and reported ESG data quarterly, supporting the integration of sustainability metrics in company performance reviews.
- Championed a digital sustainability awareness campaign within the office, reaching 100% employee engagement. Administration
- Digitized the administrative filing system, reducing retrieval time by 60% and improving document accuracy.
- Coordinated seamless office relocations and refurbishments with zero downtime or disruption to daily operations.
- Implemented a staff logistics tracking system that improved accountability and efficiency in fleet use.
Certification
- Diploma in ISO Standards Integrated Management System
- Diploma in ISO Management System Audit Techniques and Best Practices
- Diploma in Quality Management System - Alllison, 2024
- ISO 9001:2015 Internal Auditor (In-House Training)
- EHS Policy & Audit Readiness Workshop - Q Sourcing
- ESG Reporting Awareness Training - Internal
- HIV/AIDS Awareness - TACAIDS & TYATF
Languages
English
Swahili
Timeline
Quality, Procurement, and Administrative Executive
Q Sourcing Tanzania Ltd
01.2020 - Current
Administrative and Procurement Officer
Anteata Company Ltd
01.2017 - 12.2019
Customer Care and Sales Operator - Call Centre
Vodacom Tanzania Ltd
01.2013 - 12.2016
Secondary School Teacher
Ministry of Education and Vocational Training
01.2010 - 12.2012
Certificate - Secondary Education
Makongo High School
Bachelor of Arts - Education
University of Dar Es Salaam
Advanced Certificate - Secondary Education
Benjamin Mkapa High School
Similar Profiles
Vugo GoboniVugo Goboni
HR & Recruitment Specialist at Q-SOURCING TANZANIA LIMITEDHR & Recruitment Specialist at Q-SOURCING TANZANIA LIMITED
FIDES KIMATHIFIDES KIMATHI
In-country Human Resources Manager - EACOP Project at Q-Sourcing Servtec TanzaniaIn-country Human Resources Manager - EACOP Project at Q-Sourcing Servtec Tanzania
ABU HAMMAD JULKERNAINABU HAMMAD JULKERNAIN
Designer and Social Media Excutive at EDB SOURCING (INTL TEXTILE AND GARMENT SOURCING)Designer and Social Media Excutive at EDB SOURCING (INTL TEXTILE AND GARMENT SOURCING)
Wafaa Alnabawy EisaWafaa Alnabawy Eisa
Language Interpreter and Translator at DW idhaa ya KiswahiliLanguage Interpreter and Translator at DW idhaa ya Kiswahili
Shedrack Elisa ZadockShedrack Elisa Zadock
Chemistry Teacher at St .Augustine Kaisho Secondary SchoolChemistry Teacher at St .Augustine Kaisho Secondary School