NASIR ABDALLAH NGOLA
Sales, Marketing And Administrative Coordinator
Dar es Salaam
Summary
Skilled salesman and marketer with strong administrative abilities, including project planning, marketing, and sales management. Dynamic administrative professional and leader with over 4 years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Equipped with superior communication, computer, support and organizational skills with a strong commitment to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
Sales, Marketing and Administrative Coordinator
Losca Motors Company Ltd
Dar Es Salaam, Dar Es Salaam Region
9 2022 - Current
- Built and maintained strong relationships with clients and customers. Which helped improve customer retention by 80%.
- Analyzed competitor strategies and industry trends.
- Assisted in identifying new funding opportunities for clients, such as partnerships with microfinance institutions, which increased sales by 10%.
- Stay informed and updated about organizational developments in the industry.
- Managed inventory of office supplies, ensuring essential items were always in stock.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to partners and clients, improving efficiency by 20%.
- Maintained a well-organized filing system, both electronic and paper-based, to ensure easy access to important records and documents. Such as vehicle ownership cards, EFD receipt filing, and submission.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Created content for company social media pages, including vehicle photography and vehicle review videos, to increase engagement on social media.
- Managed and updated the company website, ensuring that all vehicles are uploaded in a timely manner.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Reduced office expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Organized successful events by overseeing logistics, managing repairs, and coordinating promotional efforts.
- Increased staff morale, planning team-building activities that fostered positive work environment.
Social Media Account Manager
Go Live Africa
Dar Es Salaam, 02
02.2021 - 05.2023
- Executed social media strategy across multiple platforms, which increased clients' following and engagement on Instagram by 40% and Facebook by 60%.
- Handled multiple client accounts, such as Pepsi Tanzania, Aga Khan Hospital Mwanza, 7up, and more, on Instagram, Twitter, and Facebook for client companies, ensuring consistent and timely content creation and posting.
- Scheduled social media posts for social media engagement using scheduling tools, such as Google Calendar, and frequent reminders.
- Improved customer engagement by promptly responding to inquiries and comments on social media platforms.
- Implemented hashtag strategies to increase post visibility on various platforms such as Instagram and Twitter.
- Conducted competitor analysis to identify opportunities for differentiation and growth in the market.
Education
Master of Arts - Project Planning And Management
UNIVERSITY OF DAR ES SALAAM, COSS
Dar Es Salaam, Dar Es Salaam Region 11.2023 - Current
Bachelor of Arts - Economics
UNIVERSITY OF DAR ES SALAAM, SCHOOL OF ECONOMICS
Dar es Salaam, Dar es Salaam Region 10.2019 - 05.2022
A-Levels - Economics
MARIAN BOYS SECONDARY SCHOOL
Pwani 03.2017 - 05.2019
0-Levels -
ST. GASPER BERTONI SECONDARY SCHOOL
Morogoro 01.2013 - 11.2016
Skills
Communication and engagement techniques
References
Ms. Nadia Yusuph, Project manager, GO LIVE AFRICA, nadiaharun@gmail.com, +255 736 722 424,
Ms. Neelam Karim, Senior manager, GO LIVE AFRICA, neelamkarim93@gmail.com, +92 334 2615686,
Mr. Lello valerian, company director, LOSCA COMPANY LTD, info@losca.co.tz, +255 765 588 836,
Timeline
Master of Arts - Project Planning And Management
UNIVERSITY OF DAR ES SALAAM, COSS
11.2023 - Current
Social Media Account Manager
Go Live Africa
02.2021 - 05.2023
Bachelor of Arts - Economics
UNIVERSITY OF DAR ES SALAAM, SCHOOL OF ECONOMICS
10.2019 - 05.2022
A-Levels - Economics
MARIAN BOYS SECONDARY SCHOOL
03.2017 - 05.2019
0-Levels -
ST. GASPER BERTONI SECONDARY SCHOOL
01.2013 - 11.2016
Sales, Marketing and Administrative Coordinator
Losca Motors Company Ltd
9 2022 - Current
Similar Profiles
Mohammed Hussain FataniMohammed Hussain Fatani
IT Support Specialist at United Motors CompanyIT Support Specialist at United Motors Company
Yavict CamineroYavict Caminero
Organizational Culture Coordinator at Santo Domingo Motors CompanyOrganizational Culture Coordinator at Santo Domingo Motors Company
MICHAEL JAMES CHRISTOFF JR.MICHAEL JAMES CHRISTOFF JR.
Autonomous Vehicle Test Operator at General Motors CompanyAutonomous Vehicle Test Operator at General Motors Company