Nancy Nkini

• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Support with leave,loan, or recruiting application for the staffs
• Maintain Patty cash float and Z Report
• Perform Bank account reconcilliation

• Assisted in fraud investigations that resulted in strengthened anti-fraud measures implemented by client companies.
• Streamlined data gathering processes by utilizing advanced software tools for auditing purposes efficiently.

Activation of dormant accounts and prepared bank reconciliation. Credit issuing to the customers

• Managed complex negotiations with clients, successfully closing deals that contributed to exceeding revenue goals.

• Achieved high customer satisfaction by maintaining a professional and friendly demeanor during sales interactions.
• Ensured positive customer experiences by resolving complaints swiftly and courteously.
• Developed strong rapport with clients through consistent follow-up, resulting in increased repeat business.
• Managed complex negotiations with clients, successfully closing deals that contributed to exceeding revenue goals.
• Boosted sales revenue by identifying customer needs and providing tailored product recommendations.
• Expanded clientele base by actively prospecting new customers via phone calls, emails, and door-to-door visits.