NANCY KOMBA
Dar Es Salaam
Summary
Dynamic Administrative Officer with a proven track record enhancing office productivity and streamlining processes. I significantly contributed to project successes through effective administrative support and resource management.
Skilled in both individual and team environments, I excel in communication and office management, Wears many hats to accomplish dynamic objectives as well as the ability to lead, collaborate, engage communities, and drive tangible results. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Willingness to take on added responsibilities to meet team goals. Responsible, punctual and productive professional when working with little or no supervision. Ready to apply 3 years of experience to new professional challenges with a growth-oriented organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Officer
CENTRAL ELECTRICALS INTERNATIONAL LIMITED
06.2023 - Current
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Contributed to successful projects by providing essential administrative support and resource management. i.e REA projects
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Updated reports, managed accounts, and generated reports for company database.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Officer
Exim Bank
01.2020 - 08.2021
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Boosted sales performance by identifying and targeting high-potential leads.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Researched target market and identified customers' unique needs to suggest suitable products.
- Responded to customer needs by answering questions and providing detailed information about Banking products and services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
Education
Bachelor of Arts - Banking And Finance
INSTITUTE FOR FINANCE MANAGEMENT
Dar Es Salaam, Tanzania11-2018
Skills
- Office management
- Scheduling and calendar management
- Records management
- Documentation and control
- Expense reporting
- Document control
- Administrative support
- Office administration
- Microsoft Excel
- Strong problem solver
Languages
Swahili
Native language
English
Proficient
C2
Certification
- ISO 9001:2015 Standard - The Exim Academy, 2020.
- Anti-Money Laundering, Know your Customer & Counter Terrosrist Financing. (AML, KYC & CFT) - The Exim Academy, 2020.
- BRANCH STANDARD OPERATING PROCEDURES - The Exim Academy, 2020.
Accomplishments
- Accomplished REA PROJECTS for Singida yet finalizing Mtwara through Administrative facilitation between the office headquarters and 6 remote sites. That is coordination of information and daily funds facilitation. keeping/storing data and records. Making sure there is availability of anything needed at anytime. Day and Night. During working hours or not. Work days or holidays.
- Responded to over 10 colleagues inquiries each day.
- Inventory Management - Managed inventory and office budgeting for supplies for busy office of 50.
Timeline
Administrative Officer
CENTRAL ELECTRICALS INTERNATIONAL LIMITED
06.2023 - Current
Sales Officer
Exim Bank
01.2020 - 08.2021
Bachelor of Arts - Banking And Finance
INSTITUTE FOR FINANCE MANAGEMENT
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