Nancy Boniface Tarimo
Dar es Salaam,Tanzania
Summary
Experienced customer service officer specializing in client support and transit operations. Four years of experience in customs documentation and cross-border cargo clearance. Effectively handled 10-15 shipments monthly through Dar es Salaam port, ensuring compliance and timely processing for destinations including Rwanda, Burundi, and Lubumbashi.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work history
Customer Service Officer, Ibecor Account
Africa Global Logistics
Dar Es Salaam
2022.05 - 2026.02
- Process and clear import shipments per month through Dar es Salaam Port destined for Rwanda, Burundi, and Lubumbashi.
- Liaise directly with TRA customs officers, shipping lines, ICDs, and port authorities to facilitate smooth transit clearance.
- Manage end-to-end transit clearance process from vessel arrival, documentation submission, bond processing, to cargo dispatch.
- Monitor cargo status to ensure timely release and cross-border movement.
- Resolve documentation discrepancies to prevent delays and demurrage charges.
- Coordinate with transport teams to ensure efficient inland delivery.
- Maintain accurate shipment tracking and provide professional updates to clients.
- Ensure strict adherence to customs regulations and QHSE standards.
Assistant Human Resource Manager (Internship)
R.J Motichand Transportation Company
Dar es Salaam
2022.03 - 2022.03
- Supported recruitment of drivers and mechanics within logistics operations.
- Maintained employee records and compliance documentation.
- Conducted interviews and processed onboarding documentation.
Tanzania Revenue Authority (TRA)
Dar es Salaam
2020.10 - 2021.04
- Organized and maintained customs-related filing systems (electronic and physical).
- Retrieved and processed regulatory documentation for authorized personnel.
Education
Bachelor's Degree - Human Resources Management
Mzumbe University
Morogoro, TanzaniaSkills
- Customer Service
- TANCIS System (Daily User)
- Transit Cargo Clearance
- TRA Regulations & Compliance
- Transit Procedures
- Port & ICD Operations
- Cross-Border Logistics (EAC Region)
- Shipment Tracking & Reporting
- QHSE Compliance
- English & Swahili (Fluent)
REFEREES
- Loveness, Mchunga, Sea Freight Transit Import Operations Manager, 0755 142 580, Africa Global Logistics
- Erick, Makanja, Shared Service Administration Manager, Africa Global Logistics
- Alexander, Buchafwe, +255 784 376 825, Tanzania Revenue Authority
Certification
I, Nancy Boniface Tarimo, certify to the best of my Knowledge that all the information contained herein is true, complete and correctly describe me showing my experience and academic qualification.
Timeline
Customer Service Officer, Ibecor Account
Africa Global Logistics
2022.05 - 2026.02
Assistant Human Resource Manager (Internship)
R.J Motichand Transportation Company
2022.03 - 2022.03
Tanzania Revenue Authority (TRA)
2020.10 - 2021.04
Bachelor's Degree - Human Resources Management
Mzumbe University