Naima S Shaame
Summary
Experienced and highly skilled banker adopt in overseeing all aspects of bank cluster performances, attaining sales goals, developing customer services strategies and creating operational functionality. Self motivated and committed to achieving goals by effectively strategizing and following through with appropriate plans of actions.
Overview
14
14
years of professional experience
Work History
Cluster Manager
NMB Bank PLC
Zanzibar
10.2009 - Current
- Manage and direct the overall cluster activities to each established revenue goals for growth and profitability
- Support the expansion of the existing business and development of new businesses across all bank product lines
- Lead a team of professionals in providing high level administrative support services within the cluster environment
- Developed and maintained strong relationships with key stakeholders in the cluster
- Provided guidance and support to staff on operational procedures, policies and processes
- Maintained an awareness of competition in the local market place to drive sales and customer retention rates
Education
LL.M - Master of Law And Shariah (Comparative Law)
Zanzibar University
Tanzania 11.2021
Skills
- Team Building
- Organization and Time Management
- Team Management
- Teamwork and Collaboration
- Supervision and Leadership
- Networking
- Business Relationship Management
- Credit Risk Management
- Sales
- Commercial Banking
- Commercial and Consumer Landing
Accomplishments
•Best Woman in Banking - Zanzibar 2023 - Awarded by Zanzibar Women Recognition Awards.
• Certificate of Appreciation in recognition in Business Improvement at Branch in commitment and good example – February 2022
• Certificate of Appreciation in recognition in business improvement in 2021 (2022)
• Best Branch in Q1 on Deposit growth, loan growth and quality, NFI, Interest income (2021)
• Certificate of appreciation Awarded as Role Model branch (Deposit growth, Loan growth, PAR management and Agency Banking) – Dar Zone 2018
• Transform Branch from Quick Service Branch to Full Branch -2017
• Certificate Awards for Culture Transformation- 2017
• Second Winner Loan Portfolio Growth – Dar Zone – 2019
• A Winner on Banc Assurance Campaign June 2020
• Award on Service Excellence – Dec 2020
• Green branch in Q1 2021 in loan quality, loan growth, deposit growth, NFI
Timeline
Cluster Manager
NMB Bank PLC
10.2009 - Current
LL.M - Master of Law And Shariah (Comparative Law)
Zanzibar University
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