Naila Habib Issa
Dar es salaam,Tanzania
Summary
Dedicated professional with expertise in front desk handling, cash handling, and invoice processing. Proven ability to manage data entry, inventory control, and shipping and receiving tasks efficiently. Adept at multi-tasking in fast-paced environments while maintaining high standards of accuracy and customer service. Seeking to leverage skills in a dynamic role that offers opportunities for growth and development.
Overview
19
19
years of professional experience
Work History
Assistant accountant
Synermed pharmaceutical ( T ) ltd
Dar es Salaam, Tanzania
05.2023 - Current
- Updated financial systems with recent transactions and maintained digital and paper records
- Reconciled vendor accounts and ensured timely payment of bills and expenses
- Posted financial data in Excel spreadsheets and managed inventory.
- Prepared month-end closing entries for detailed reporting and record keeping.
- Monitored accounts payable and receivable statuses and delegated related tasks.
- Maintained accurate records by updating debtor account information regularly.
- Managed high-volume calls to reach debtors and discuss payment options.
Sales attendant
Medox Pharmaceutical Ltd
Arusha, Tanzania
02.2018 - 08.2022
- Collaborated with team members for effective sales strategies.
- Utilised upselling techniques to maximise sales opportunities successfully.
- Participated in regular team meetings contributing valuable insights and suggestions.
- Assisted customers, providing detailed product knowledge and advice.
- Increased customer satisfaction by delivering excellent service.
- Updated inventory system promptly after receiving goods.
- Managed documentation related to shipping and receiving goods efficiently.
- Prepared finished goods for dispatch, streamlined delivery process.
- Coordinated logistics operations for seamless transportation of goods.
- Calculated ride costs accurately, receiving cash payments and returning correct change.
Office Clerk
Matco Trading Co Ltd
Tanga, Tanzania
01.2006 - 12.2014
- Balanced till at end of day, maintaining accurate records.
- Processed payments swiftly for improved customer experience.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Assisted customers with enquiries to enhance their shopping experience.
- Communicated product information to customers, driving informed purchases.
- Greeted each customer warmly, creating a friendly shopping environment.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Delivered outstanding customer care with proactive sales and listening skills.
Education
Secondary Education - Secondary Education
Popatlal Secondary School
12-2002
Secondary Education - Secondary Education
Popatlal Secondary School
12-1998
Skills
- Front desk handling
- Cash handling
- Invoice processing
- Data Entry
- Inventory control
- Shipping and receiving
- Multi-tasking
Languages
-
English
-
Gujrati
-
Kiswahili
-
Hindi
Timeline
Assistant accountant
Synermed pharmaceutical ( T ) ltd
05.2023 - Current
Sales attendant
Medox Pharmaceutical Ltd
02.2018 - 08.2022
Office Clerk
Matco Trading Co Ltd
01.2006 - 12.2014
Secondary Education - Secondary Education
Popatlal Secondary School
Secondary Education - Secondary Education
Popatlal Secondary School
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