Open To Work
NADJA CHARLES KABATI
Dar es Salaam
Summary
Detail-oriented Procurement, Administration, and Human Resource professional with over 3 years of experience in organizational support, procurement coordination, and customer service. Expertise in managing administrative functions, employee relations, and training programs while ensuring compliance with policies and labor regulations. Committed to enhancing operational efficiency and contributing to organizational growth.
Overview
12
12
years of professional experience
Work History
Document Controller
Sunmaker Development & Consulting (T) Ltd
Dar es Salaam
03.2024 - 12.2025
- Coordinated document management across departments, supporting project execution and audit readiness.
- Ensured compliance with company policies and regulatory standards to mitigate risk and uphold quality.
- Managed document creation, revision, and distribution to maintain accurate records and facilitate access.
Training Officer
Sunmaker Development & Consulting (T) Ltd, EACOP Project.
Dar Es Salaam
03.2024 - 12.2025
- Developed and delivered training programs for project contractors.
- Assessed training needs and prepared relevant training materials.
- Conducted workshops to enhance team performance and ensure compliance with standards.
- Clarified training objectives to align participant expectations with program goals.
- Created and maintained database of employee training records to track progress and participation.
- Maintained accurate records of employee participation and progress in training programs.
- Coordinated recruitment and placement of training program participants.
Human Resource Generalist
Sunmaker Development & Consulting (T) Ltd
Dar es Salaam
03.2024 - 12.2025
- Managed recruitment processes including job postings, candidate screening, and onboarding.
- Coordinated employee compensation, benefits, and performance management to support workforce satisfaction.
- Resolved employee disciplinary matters and promoted a safe workplace environment.
- Monitored compliance with labor laws, tax regulations, and social security requirements to mitigate legal risks.
- Administered payroll accurately and ensured timely salary processing.
- Maintained and updated employee records and HR documentation.
Call Center Agent
ZUKU, ITM Tanzania Limited
Dar es Salaam
06.2023 - 11.2023
- Executed proactive retention campaigns, improving subscription renewals.
- Facilitated cross-selling of additional services, enhancing customer satisfaction.
- Responded to customer queries, complaints, and service requests.
- Coordinated escalation of unresolved issues to relevant departments for resolution.
- Activated new customer accounts according to company procedures.
Administration Officer
Tanzanite Support Organization (TSO)
Dar es Salaam
08.2022 - 05.2023
- Managed incoming calls, emails, and correspondence.
- Organized meetings, appointments, and conference facilities.
- Provided administrative support across departments to facilitate workflow and communication.
- Recorded meeting minutes and organized office documentation for easy access.
- Managed petty cash transactions and tracked office expenses for budget compliance.
- Managed office inventory and procurement of supplies.
- Maintained donor account documentation and financial records.
- Prepared daily operational reports and updates.
Bakery Manager
Bunju Bakery Delight
Dar es Salaam
12.2019 - 01.2021
- Managed procurement of bakery supplies and optimized inventory levels for consistency.
- Supervised bakery staff and streamlined daily operations to enhance workflow.
- Ensured customer service excellence by training staff and resolving customer issues promptly.
- Maintained financial records including cash handling and receipts.
- Managed damaged or returned goods and inventory reconciliation.
Project Call Center Personnel
Data Vision International Ltd
Dar es Salaam
10.2018 - 02.2019
- Addressed customer inquiries and complaints, contributing to overall satisfaction.
- Followed up with customers to confirm effective issue resolution.
- Escalated complex issues to supervisors for timely resolution.
- Maintained call logs and prepared service reports.
Procurement Officer
Halliburton International GmbH
11.2014 - 11.2016
- Procured goods and services for departments in Tanzania and Kenya, ensuring timely availability to meet operational needs.
- Managed supplier communication and contract documentation, facilitating clear agreements and compliance.
- Processed purchase orders and maintained procurement records.
- Coordinated travel schedules and logistics for staff, optimizing routes and resources for efficiency.
- Oversaw inventory management for office supplies, ensuring adequate stock levels.
Assistant Operations Officer (Internship)
Public Service Pension Fund (PSPF)
Tanga
04.2014 - 04.2014
- Presented pension scheme benefits to new members, enhancing understanding of available options.
- Coordinated member services activities to streamline daily operations and improve service delivery.
Education
Bachelor of Science - Procurement and Supply Chain Management
St. Augustine University of Tanzania (SAUT)
MwanzaSkills
- Records management
- Compliance Management
- Records Compliance
- Supply chain management
- Inventory Management
- Client relations management
- Training & Development
- Microsoft Office proficiency
- Email systems proficiency
- Web applications proficiency
- SAP and CRM
- Problem solving
- Time management
- Communication & Team Collaboration
- Office management
References
Available upon request.
Training
- Halliburton Contract Management, Halliburton University Online
- Supplier Negotiation Training, Halliburton Congo Brazzaville
Volunteer Experience
- Stock Verifier Trainee, Ministry of Finance, Government Asset Management Department, 07/01/11, 09/30/11, Verified regional government stock reports and documentation.
- Procurement Trainee, TANROADS Headquarters, 07/01/12, 09/30/12, Assisted in procurement documentation, tender preparation, and administrative tasks.
Languages
- Swahili
- English, Professional Proficiency
- Swahili, Native Proficiency
Work Preference
Job Search Status
Open to workWork Type
Part TimeContract WorkFull TimeGig WorkLocation Preference
RemoteSalary Range
$20/hr - $200/hrTimeline
Document Controller
Sunmaker Development & Consulting (T) Ltd
03.2024 - 12.2025
Training Officer
Sunmaker Development & Consulting (T) Ltd, EACOP Project.
03.2024 - 12.2025
Human Resource Generalist
Sunmaker Development & Consulting (T) Ltd
03.2024 - 12.2025
Call Center Agent
ZUKU, ITM Tanzania Limited
06.2023 - 11.2023
Administration Officer
Tanzanite Support Organization (TSO)
08.2022 - 05.2023
Bakery Manager
Bunju Bakery Delight
12.2019 - 01.2021
Project Call Center Personnel
Data Vision International Ltd
10.2018 - 02.2019
Procurement Officer
Halliburton International GmbH
11.2014 - 11.2016
Assistant Operations Officer (Internship)
Public Service Pension Fund (PSPF)
04.2014 - 04.2014
Bachelor of Science - Procurement and Supply Chain Management
St. Augustine University of Tanzania (SAUT)