MWEMEZI MANZI MUSHUMBA
Administrative Clerk
Dar Es Salaam
Summary
Resourceful team player with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Accuracy driven, service-oriented and diligent about completing tasks
Work History
CIC Clerk(Immigration)
High Commission of Canada to Tanzania
6 2023 - Current
- Verifying the completeness of data in the electronic files and database
- Reviewing submissions of documents and identifying incomplete applications and missing information
- Data entry in processing refugees permanent residence application cases in a manner that ensures quality and integrity
- Enhancing office organization with regular maintenance of filing system and using internal systems and accessing departmental websites to search or track applications
- Promptly receiving visa application transfers and seeking out information to assist with file processing and other tasks.
Exam Invigilator
British Council Tanzania
11.2022 - 6 2023
- Ensured candidates follow the agreed exam procedures regarding the location and security of their belongings
- Fostered good customer flow by giving clear direction and answering their enquiries
- Followed all relevant guidelines and policies in the areas of data protection, safeguarding, health and safety, equal opportunities and diversity and anti-fraud
- Ensured all material is accounted for and handed over securely to the supervisor
- Invigilated examinations to the standards required by the British Council Examinations Service and the relevant Exams Boards
- Provided clear instructions to students regarding exam procedures, minimizing confusion and ensuring comprehensive understanding of expectations.
Administrative Officer
Duxte Company Limited
07.2018 - 07.2020
- Scheduled and coordinated meetings among the staff and appointment with clients.
- Assisted development and implementation of new administrative procedures.
- Directed office procedures such as accurate correspondence and record management.
- Organized to establish and maintain solid client relations through team coordination and ensure customers receive timely responses
- Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
- Spearheaded process improvements that led to reduced operational costs while maintaining high-quality service delivery standards.
- Executed record filing system to improve document organization and management.
Community Outreach Intern
Femina HIP
10.2017 - 06.2018
- Conducted outreach visits for secondary schools and out of school clubs that receive FEMA magazines in Dar es salaam such as Kambangwa Secondary School, Babro Johanson Secondary, Mbzi Mwisho Secondary
- Managed to utilize Social media channels to expand outreach and disseminate clubs activities to the public and stakeholders
- Helped to establish outreach program guide that included team capacity building and on site monitoring processes
- Carried out strong relationship with stakeholders such as schools’ managements, local authority, and other partners
- Budgeted for the outreach visits/events and made sure resource or funds are used effectively
- Strengthened existing Fema clubs by increasing Femina HIP’s interaction with the clubs.
Education
Post-Graduate Diploma in Management of Foreign Relations -
01.2018 - 04.2020
B.A Political Science and Public Administration (Hons) - undefined
01.2014 - 04.2017
Advanced Certificate of Secondary Education - undefined
01.2012 - 04.2014
Certificate of Secondary Education - undefined
01.2008 - 04.2011
Skills
Mail Processing
Personal Information
Nationality: Tanzanian
References
- Isabelle Ouellet, Counsellor, Migration Program Manager, High Commission of Canada to Tanzania, +255789977070, Isabelle.Ouellet@international.gc.ca
- Director, Business Development, Duxte Company Limited, +255754000555, undule@duxte.com
- Tamara Bwire, Resourcing and Deployment Officer East/West Cluster, British Council Tanzania, +255654318315, Tamara.Bwire@britishcouncil.or.tz
Timeline
Exam Invigilator - British Council Tanzania
11.2022 - 6 2023
Administrative Officer - Duxte Company Limited
07.2018 - 07.2020
Tanzania-Mozambique Centre for Foreign Relations - Post-Graduate Diploma in Management of Foreign Relations,
01.2018 - 04.2020
Community Outreach Intern - Femina HIP
10.2017 - 06.2018
University of Dar es Salaam - B.A Political Science and Public Administration (Hons),
01.2014 - 04.2017
Shaaban Robert Secondary School - Advanced Certificate of Secondary Education,
01.2012 - 04.2014
Loyola High School - Certificate of Secondary Education,
01.2008 - 04.2011
CIC Clerk(Immigration) - High Commission of Canada to Tanzania
6 2023 - Current
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