Mukhwinder Singh
Upanga, Dar Es Salaam,02
Summary
Results-driven Maintenance Manager with 25 years of experience in managing workshops, fleet, and heavy machinery operations. Expert in preventive and corrective maintenance, workshop planning, spare parts management, and cost control. Skilled in leading multi-disciplinary teams, ensuring HSE compliance, and optimizing fleet availability for trucks, tankers, and industrial equipment. Adept at ERP/CMMS implementation, warranty management, and OEM compliance, delivering operational excellence and measurable performance improvements.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Maintenance Manager
Acer Logistics (T) Limited
Dar Es Salaam, Tanzania
06.2024 - Current
- Provide strategic leadership for maintenance and repair operations of HOWO and FAW prime movers and multi-brand tanker trailers including CIMC, Serin, NURSAN, and HENRED.
- Develop and execute long-term maintenance strategies, annual budgets, and cost-reduction initiatives aligned with business objectives.
- Oversee preventive, predictive, and corrective maintenance programs for trucks, tankers, trailers, and supporting equipment.
- Lead multiple maintenance teams including maintenance managers, supervisors, engineers, and technical staff; set KPIs and performance targets.
- Monitor fleet performance indicators such as uptime, MTTR, MTBF, maintenance cost, and Cost Per Kilometer (CPK).
- Ensure strict compliance with HSE, statutory, and regulatory requirements across workshops and field operations.
- Drive continuous improvement through root cause analysis (RCA), reliability engineering, and best-practice maintenance standards.
- Control and optimize spare parts, Tires, lubricants, and consumables inventory to balance availability and cost efficiency.
- Oversee tyre lifecycle management including inspection programs, retreading strategy, scrapping analysis, and vendor performance.
- Manage vendor relationships, AMCs, service contracts, warranty claims, and technical negotiations with OEMs and suppliers.
- Implement and govern ERP / CMMS systems for maintenance planning, asset tracking, reporting, and technician productivity analysis.
- Review and approve major repairs, refurbishments, accident repairs, and capital expenditure proposals.
- Prepare and present executive-level reports on maintenance performance, risks, and improvement initiatives.
- Reduced fleet breakdowns by 15% through preventive maintenance planning.
- Improved vehicle availability from 75% to 85%.
- Controlled maintenance cost within budget and reduced CPK by 15%.
- Collaborate with operations, procurement, finance, and HSE teams to ensure alignment between maintenance and operational goals.
- Lead competency development, training programs, succession planning, and performance appraisals for maintenance personnel.
Workshop Manager
Primefuels Kenya Limited
Mombasa, Kenya
01.2016 - 05.2024
- Provide strategic leadership for maintenance and repair operations of Mercedes 3340, 3348, 2543, 2542 and 2543 and BEIBEN 2636 & 2638 brand prime movers and multi-brand tanker trailers including BHACHU, RANDON & Trans-trailer etc
- Manage day-to-day workshop operations to ensure timely preventive and corrective maintenance of fleet vehicles and equipments.
- Plan job scheduling, manpower allocation, and shift management to minimize vehicle downtime and meet operational targets.
- Supervise supervisors, mechanics, electricians, welders, tyre staff, and helpers; monitor productivity and job quality.
- Ensure proper job card creation, work execution, quality checks, and job closure within defined timelines.
- Enforce safety, housekeeping, and HSE compliance within the workshop at all times.
- Plan and execute procurement of spare parts, tires, lubricants, tools, and consumables as per maintenance requirements.
- Identify, evaluate, and develop suppliers; negotiate prices, delivery terms, warranties, and service agreements.
- Raise and approve purchase requisitions and purchase orders in line with budget and approval authority.
- Coordinate with finance for budget control, cost analysis, and timely invoice processing.
- Manage vendor performance, lead times, quality issues, and warranty / claim follow-ups.
- Control store operations including receipt, inspection, storage, and issuance of spare parts and materials.
- Maintain optimum inventory levels using min–max, reorder levels, and ABC analysis to avoid stock-outs and overstocking.
- Ensure accurate stock records, bin locations, and FIFO / FEFO practices.
- Conduct periodic stock counts, audits, and reconciliation of physical vs system inventory.
- Manage scrap, obsolete items, and refurbished parts with proper documentation and approvals.
- Implement and manage ERP / CMMS systems for job cards, procurement, inventory tracking, and reporting.
- Analyze maintenance, procurement, and inventory data to improve cost control and operational efficiency.
- Prepare daily, weekly, and monthly reports on workshop performance, inventory status, and procurement spend.
- Coordinate with operations, transport, HSE, and finance teams to align maintenance and material availability with business needs.
- Develop SOPs, workflows, and controls for workshop, procurement, and store functions.
- Train, mentor, and evaluate staff to improve technical skills, accountability, and compliance.
Workshop Supervisor
Mubarak & Sons General Transport LLC
Dubai, United Arab Emirates
04.2011 - 12.2015
- Supervise daily workshop activities to ensure timely preventive and corrective maintenance of trucks, tankers, trailers, and equipment.
- Allocate jobs to mechanics, electricians, welders, and helpers based on skill level and workload.
- Ensure proper job card creation, work execution, quality checks, and on-time job closure.
- Monitor repair progress, control turnaround time, and minimize vehicle downtime.
- Conduct initial diagnosis of breakdowns and coordinate repairs with internal teams or external vendors.
- Ensure availability of required spare parts, tools, and consumables by coordinating with the store and procurement teams.
- Enforce safety, housekeeping, and HSE standards within the workshop at all times.
- Verify repair quality through inspection and testing before vehicle release.
- Maintain accurate records of labor hours, spare parts usage, and maintenance activities.
- Report daily workshop status, pending jobs, breakdowns, and manpower performance to the Maintenance / Workshop Manager.
- Assist in preventive maintenance planning and follow-up of scheduled services.
- Support training and guidance of technicians to improve skills and productivity.
- Reduced en-route breakdowns from 30nos to 17nos.
Workshop Supervisor
AL Ghafly General Contracting LLC
Abudhabi, United Arab Emirates
08.2006 - 07.2010
- Supervise daily maintenance and repair of earthmoving machinery including excavators, loaders, bulldozers, graders, dumpers, compactors, and cranes.
- Plan and execute preventive, breakdown, and condition-based maintenance to ensure maximum equipment availability.
- Allocate work to mechanics, auto electricians, hydraulics technicians, and welders based on skill and job priority.
- Diagnose mechanical, hydraulic, and electrical faults; coordinate major repairs and overhauls.
- Monitor job progress, control turnaround time, and ensure quality checks before equipment release.
- Enforce strict safety, LOTO, housekeeping, and HSE standards within the workshop and at site repairs.
- Manage stores for spare parts, filters, hydraulic components, lubricants, tires, and consumables for heavy equipment.
- Maintain accurate inventory records in ERP / manual systems with proper binning and identification.
- Control stock levels using minimum–maximum, reorder levels, and critical spares planning to avoid equipment downtime.
- Ensure FIFO / FEFO practices, especially for oils, greases, seals, and rubber items.
- Conduct periodic physical stock counts and reconcile with system balances.
- Handle scrap, damaged, obsolete, and refurbished parts with proper documentation and approvals.
- Raise purchase requisitions and follow up on purchase orders for urgent and planned maintenance spares.
- Coordinate with OEMs and local suppliers for quotations, lead times, technical specifications, and warranties.
- Track delivery schedules to ensure timely availability of spares for ongoing repairs.
- Verify GRNs, delivery notes, and supplier invoices before forwarding to accounts.
- Support cost control by avoiding emergency purchases and ensuring correct part selection.
- Maintain job cards, maintenance history, breakdown logs, and spare consumption records.
- Prepare daily and weekly reports on equipment status, breakdowns, pending jobs, and inventory levels.
- Coordinate with Site Engineers, Project Managers, Maintenance Manager, and Finance teams.
- Guide and train technicians and store staff on SOPs, safety practices, and correct material usage.
- Ensure compliance with company policies, audit requirements, and internal controls.
Workshop/Warranty Supervisor
Berkelay Automobiles
Panchkula, Haryana, India
02.2004 - 07.2006
- Supervise day-to-day workshop operations for ASHOK LEYLAND vehicles including trucks, buses, and LCVs as per OEM standards.
- Plan and monitor preventive maintenance, periodic services, and breakdown repairs in line with ASHOK LEYLAND service schedules.
- Allocate work to technicians, electricians, and helpers based on skill level and job priority.
- Ensure correct job card opening, repair execution, quality inspection, and timely vehicle delivery.
- Diagnose mechanical, electrical, and electronic faults using ASHOK LEYLAND diagnostic tools and service manuals.
- Monitor job turnaround time, productivity, and first-time-right repairs to improve customer satisfaction.
- Ensure compliance with safety, housekeeping, 5S, and HSE standards prescribed by ASHOK LEYLAND and company policy.
- Identify warranty-eligible failures and ensure repairs are carried out strictly as per ASHOK LEYLAND warranty guidelines.
- Prepare, submit, and track warranty claims through ASHOK LEYLAND warranty systems (job cards, claim forms, and online portals).
- Ensure correct labor codes, part numbers, failure codes, and causal part tagging as per OEM norms.
- Coordinate with ASHOK LEYLAND warranty inspectors, field engineers, and technical support teams.
- Monitor claim acceptance, rejections, debit notes, and recovery; take corrective actions to reduce claim rejections.
- Maintain proper documentation including failed parts storage, photographs, service history, and claim records for audits.
- Coordinate with spare parts team to ensure availability of genuine ASHOK LEYLAND parts for workshop and warranty repairs.
- Ensure proper handling, tagging, and return of warranty parts as per OEM procedures.
- Explain repair scope, warranty coverage, and non-warranty items clearly to customers.
- Handle customer complaints related to repair quality, warranty decisions, and vehicle repeat issues.
- Support service advisors in improving customer satisfaction and service quality.
- Prepare daily and monthly reports on workshop productivity, warranty claims, acceptance ratio, and pending cases.
- Support internal audits, OEM audits, and dealership compliance requirements.
- Train technicians on warranty awareness, correct repair methods, and documentation standards.
Workshop & Warranty Supervisor
Rewa Hi-Tech Private Limited
Chandigarh, India
01.1999 - 01.2004
- Supervise day-to-day workshop and site service operations for L&T construction machinery (excavators, loaders, compactors, cranes, etc.) and ASHOK LEYLAND industrial engines.
- Plan and monitor preventive maintenance, periodic services, breakdown repairs, and overhauls as per OEM guidelines.
- Allocate work to mechanics, electricians, hydraulics technicians, and service engineers based on skill and job priority.
- Diagnose mechanical, hydraulic, electrical, and engine-related faults using OEM diagnostic tools and service manuals.
- Ensure proper job card opening, repair execution, quality checks, testing, and timely equipment / engine handover.
- Monitor productivity, job turnaround time, and first-time-right repair performance.
- Enforce HSE, 5S, and safety standards in workshop and on-site service activities.
- Identify warranty-eligible failures and ensure repairs are performed strictly as per L&T and ASHOK LEYLAND warranty policies.
- Prepare, submit, and track warranty claims with accurate labor codes, part numbers, failure descriptions, and supporting documents.
- Coordinate with OEM warranty inspectors, field service engineers, and technical support teams for claim approvals.
- Maintain proper tagging, storage, and return of failed warranty parts as per OEM procedures.
- Monitor claim acceptance ratios, rejections, and debit notes; implement corrective actions to minimize warranty losses.
- Ensure compliance with OEM warranty audits and documentation standards.
- Coordinate with stores and procurement teams to ensure timely availability of genuine L&T and ASHOK LEYLAND spare parts.
- Ensure correct identification, issuance, and consumption of parts for warranty and non-warranty repairs.
- Support inventory control of critical spares to reduce equipment downtime.
- Coordinate with project teams, site engineers, and customers regarding service schedules, breakdown support, and warranty coverage.
- Handle customer complaints related to repair quality, repeat failures, and warranty decisions.
- Maintain maintenance history, breakdown logs, warranty claim trackers, and service reports.
- Prepare daily, weekly, and monthly reports on equipment availability, workshop productivity, and warranty performance.
- Support OEM audits, internal audits, and continuous improvement initiatives.
- Train technicians on correct repair methods, warranty awareness, and OEM documentation standards.
Education
Three Years Diploma in Mechanical Engineering - Mechanical Engineering
Government Polytechnic, Amritsar, Punjab
Amritsar, Punjab India12-1998
Skills
- Preventive & Predictive Maintenance
- Equipment Troubleshooting
- Team Leadership & Staff Management
- Maintenance Planning & Scheduling
- Budgeting & Cost Control
- Safety Compliance & Regulatory Knowledge
- ERP & CMMS Software (Maintenance Management Systems)
- Vendor & Contractor Coordination
- Performance Monitoring & KPI Analysis
- Process Improvement & Workflow Optimization
- Inventory & Spare Parts Management
- Problem Solving & Decision Making
- Positive Attitude
Certification
- Diploma in Computer Application
- SAP Business one
- MS-Office
- Star Diagnostic machine knowledge
- ITCO Tank Cleaning E-Course
- Hino BS III Engine familiarization.
- Hino BS II Engine overhauling
- Warranty Administration
- W06E Engine overhauling
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Arabic
Limited Working
Swahili
Elementary
Timeline
Maintenance Manager
Acer Logistics (T) Limited
06.2024 - Current
Workshop Manager
Primefuels Kenya Limited
01.2016 - 05.2024
Workshop Supervisor
Mubarak & Sons General Transport LLC
04.2011 - 12.2015
Workshop Supervisor
AL Ghafly General Contracting LLC
08.2006 - 07.2010
Workshop/Warranty Supervisor
Berkelay Automobiles
02.2004 - 07.2006
Workshop & Warranty Supervisor
Rewa Hi-Tech Private Limited
01.1999 - 01.2004
Three Years Diploma in Mechanical Engineering - Mechanical Engineering
Government Polytechnic, Amritsar, Punjab