Ms. Ndema Urio
Dar es Salaam,Tanzania
Summary
Offering strong foundation in organizational skills, communication and problem-solving. Committed to fostering collaborative environments and ensuring compliance with all regulation and standards. Adapt at conflict resolution with a focus on fostering collaborative environments. Committed to leveraging expertise to drive organizational success and enhance team performance.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
Declaration Officer
VIPAWA MANAGEMENT GROUP (YIHAIKERRY-HYSEAS)
TICEZA Ubungo External, Tanzania
2023.05 - Current
- Executed assigned duties responsibly thus meeting departmental expectations consistently.
- To create Crn and Dummy Number for all orders of YihaiKerry-Hyseas Trading limited from TRA and share to all agents.
- To follow up for approval for Carry In and Carry Out of YihaiKerry-Hyseas Trading Limited orders from TRA issuance.
- Create Stuffing and Monthly Reports for all orders.
- Work closely with all agents and ensure cargo is exported on time without delay.
- Perform any of the assigned tasks by the management team or his fellow staff at any time as may be required.
- Receive incoming shipping documents from the management team and to open the file for the same.
- Worked diligently under pressure whilst preserving high-quality output.
Compliance Officer
VIPAWA MANAGEMENT GROUP
Oysterbay, Dar es Salaam, Tanzania
2023.04 - Current
- Mitigated potential non-compliance issues by proactive communication with team members.
- Ensure foreign employees have valid visas, work permits, residence permits, and other required documentation.
- Conduct Know Your Customer and due diligence checks on foreign clients, partners, investors, and employees.
- Maintain accurate records of:
> Passports and visas
> Work permits
> Employment contracts
> Tax registrations
> Residency documents
Marketing Manager
Equity Real Estate Limited
Pssf Comercial Complex Building, Dar es Salaam, Tanzania
2022.05 - 2023.03
- Bolstered customer base through targeted direct email marketing campaigns.
- Conducted market research, identifying emerging trends and opportunities.
- Delegated tasks effectively, ensuring productivity within the team while leading team to drive customer engagement and loyalty.
- To engage in negotiations and convince customers regarding sale/buy of land/properties.
- To supervise the Sales Team and make sure all targets are reached.
- Measure, test, and report on performance of all owned and paid channels against objectives.
- Identify trends and insights, to provide direction spend and performance based on analytics and insights.
- Collaborate with internal teams and agencies to optimize user experience.
Sales Executive
EQUITY REAL ESTATE LIMITED
Pssf Commercial Complex Building, Dar es Salaam, Tanzania
2021.10 - 2022.05
- Delivered engaging sales presentations at industry events to attract potential customers and partners.
- Established strong relationships with key industry players to expand business reach.
- Screening, recruiting, and training sales employees.
- Calling potential customers to explain company projects and encourage purchases.
- Answering customers' questions and escalating complex issues to the relevant departments as needed.
- Developing in-depth knowledge of company objectives.
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
- Collaborating with the marketing department to ensure that the company is reaching its target audience.
- Informing product developers of possible product improvements and changes to ensure that company meet current market needs.
Education
Diploma of Higher Education - Human Resources Management
MZUMBE UNIVERSITY
Tanzania 2013.10 - 2015.12
Certificate of Higher Education - Human Resources Management
MZUMBE UNIVERSITY
Tanzania 2012.10 - 2013.10
A-Levels -
FABCAST SCHOOLS
Tanzania 2010.01 - 2012.02
GCSEs -
BAOBAB SECONDARY SCHOOL
Tanzania 2006.01 - 2009.09
Skills
- Operational Supervision
- Leadership Excellence
- Personnel Motivation
- Creativity and Innovation
- Social Media Monitoring
- Staff Management
- Contract Negotiation
- Community Engagement
- Conflict Resolution
- Effective Communication
Languages
English
Fluent
Swahili
Native
Timeline
Declaration Officer
VIPAWA MANAGEMENT GROUP (YIHAIKERRY-HYSEAS)
2023.05 - Current
Compliance Officer
VIPAWA MANAGEMENT GROUP
2023.04 - Current
Marketing Manager
Equity Real Estate Limited
2022.05 - 2023.03
Sales Executive
EQUITY REAL ESTATE LIMITED
2021.10 - 2022.05
Diploma of Higher Education - Human Resources Management
MZUMBE UNIVERSITY
2013.10 - 2015.12
Certificate of Higher Education - Human Resources Management
MZUMBE UNIVERSITY
2012.10 - 2013.10
A-Levels -
FABCAST SCHOOLS
2010.01 - 2012.02
GCSEs -
BAOBAB SECONDARY SCHOOL
2006.01 - 2009.09