Mr. Mussa Kitambi
Dar es Salaam
Overview
22
22
years of professional experience
Work History
Head of Corporate Banking
CRDB Bank Plc
12.2023
- Encompasses overseeing and strategizing all aspects of Corporate Banking in shaping the strategic direction, managing risks, fostering growth i.e Balance Sheet as well as Income ,and ensuring optimization of customer satisfaction, retention and wallet share through selling multiple solutions from the entire bank’s product range.
Senior Manager Corporate Banking
CRDB Bank Plc
12.2022 - 11.2023
- Ensure growth of business from Corporate Banking Segment both Quality Assets and Liabilities and income in line with the Bank strategy
Senior Manager, Debt Structuring & Negotiation
CRDB Bank Plc
04.2021 - 11.2022
- Support the Debt Structuring, Syndication and Negotiation Unit with activities including but not limited to deal/debt structuring for both corporate/government syndication deals and participation in deal negotiations within Corporate Banking Department.
Head, Corporate Banking
United Bank for Africa (T) Ltd
07.2018 - 03.2021
- Development and execution of UBA Tanzania’s Corporate Banking strategy in the country
- Responsible for developing, growing and managing customer relationships and for increasing the Bank’s revenue through marketing of the banks products and services to identified Corporate Customers
- Additionally, to develop and maintain positive customer relationships, oversee the marketing of the Bank’s products and services and ensure maximum profitability.
Head, Corporate & Institutional Banking
Commercial Bank of Africa (T) Ltd
12.2015 - 07.2018
- To manage Corporate and Institutional Banking department which involves growing business in terms of the loan book, liabilities (customer deposits) customer base and income from the bank’s Corporate and Institutional target markets
- The job includes continuous enhancement of the breadth and depth of product lines for the unit to achieve and sustain competitive positioning in the target markets
- Effective account relationship management resulting in optimization of customer satisfaction, retention and wallet share through selling multiple solutions (cross-selling) from the entire bank’s product range is critical
Head, Sales Corporate
Commercial Bank of Africa (T) Ltd
10.2014 - 11.2015
- To provide leadership and guidance to a team of Corporate Banking Relationship Managers with the objective of growing business in terms of the loan book, liabilities, customer base and income from a given set of customer portfolio and target markets
- Effective account relationship management resulting in optimization of customer satisfaction, retention and wallet share through selling multiple solutions from the entire bank’s product range is critical.
Snr Corporate Relationship Manager
Commercial Bank of Africa (T) Limited
05.2011 - 10.2014
- Responsible for selling Corporate Banking Products and achieving business growth for the bank by acquiring new customers while also promoting cross selling of other products & services of the bank to increase wallet share within existing customers
- This incorporates prospecting for new business as well as managing customer expectations to sustain strong business relationship.
Relationship Manager
Barclays Bank Tanzania Limited
10.2007 - 04.2011
- Primary job responsibilities include the full range of credit function duties as well as managing customer’s relationship with key account holders
- Ensures the provision of high quality customer service to clients and that client are fully aware of services and products offered by the Bank
- Identifies business opportunities and ensures clients are maximizing use of bank's facilities.
Business Advisor
Barclays Bank (T) Limited
01.2006 - 09.2007
- Responsible for managing customer’s accounts and processing all banking transaction in efficient and accurate manner, provides friendly, courteous and efficient customer care
- Recognizes the needs of customers and that products/services offered meet the need of Bank’s customer base
- Get involve in direct interaction with customers and delivering services to their expectations, understand various customer needs, make transaction and reconciliation of customer’s accounts.
Customer Advisor
Barclays Bank (T) Limited
01.2005 - 12.2005
- Opening of new accounts to SME/Business banking customers
- Selling of banking products to SME/Business banking customers
- Scrutinizing account opening forms by making sure they are fully compliant as per KYC and AML requirements
- Answering customers query and taking self ownership to make sure that complains are solved in a timely manner.
Bank Officer
National Microfinance Bank
04.2002 - 12.2004
- Responsible for managing customer’s accounts and processing all banking transaction in efficient and accurate manner, provides friendly, courteous and efficient customer care
- Recognizes the needs of customers and that products/services offered meet the need of Bank’s customer base
- Get involve in direct interaction with customers and delivering services to their expectations, understand various customer needs, make transaction and reconciliation of customer’s accounts.
Education
Skills
- Driving Business Direction
- Strong selling and negotiation skills
- Relationship Management Skills
- Credit Risk Skills
- Self and team management
- Managing people - cross functional
- Developing others
- Decision management
- Leadership capability
Statement Summary
I have strong experience in Banking industry (Corporate & Retail) for over twenty (20) years with undertaking different roles in modern organization, and proven record to achieve results in fast moving, dynamic environment, posse’s excellent customer service skills, lending skills, relationship management skill, credit management, strong mathematical and problem solving skills, backed with the ability to multi-task and meet deadlines. Other experience including direct responsibility for deal negotiations. Excellent record of building long-lasting relation with various stakeholders. I’ve strong interpersonal skills, including the ability to interact effectively with individuals from many cultures and backgrounds in various forums.
Goals and Objectives
To work with reputable and dynamic organization in challenging position that requires creative thinking, analytical skills, interpersonal skills, teamwork, problem solving and efficiency, eventually moving to Managerial position
Trainings and Workshops
- Senior Management Leadership Development Program-Strathmore University Business School (on going)
- World Sales Conference-Organized by Mikono Speakers International-March 2017
- School of Banking Workshop-Organized by East Africa Institute of Banks –October 2016
- Trade Finance Forum-Organized by Mauritius Commercial Bank (MCB) -November 2015
- Corporate and Business Banking Workshop-Nairobi Kenya-May 2014
- Executive Leadership Development Training-Crestcom International-Feb 2013
- Client Relationship Marketing & Management-Tom Lawton-July 2012
- Empowerment for Service Excellence-Ian Hotz-Power Play-June 2012
- Facility Structuring & Trade Finance for Lenders-Tom Lawton -June 2011
- Advanced Commercial Lending-IFS School of Finance UK-October 2009
- Commercial Lending-IFS School of Finance UK-October 2009
- Lease Finance-Dr. Eve Hawa Sinare-Rex Attorney 2009
- Banking and Financial Laws-Dr. Eve Hawa Sinare-Rex Attorney-2009
- Cash Management & Trade Finance-Stephen Pigney Barclays Plc-2008
- International Credit Advisor (ICA) Training-James Mburu Barclays Bank Kenya- 2007
- Financial Statements and Lending Skills-Francis Wanyenji Barclays Bank Kenya-2007
- Credit Assessment Skills-James Mburu Barclays Bank Kenya 2007
- The role of SME Investment in Financial Institution- Janet Serukenya Barclays Bank Uganda-2006
References
- Ms. Fatma Abdallah, Managing Director, Puma Energies Tanzania Ltd, +255 767 210 810
- Ms. Adolphina William, Director of Corporate Banking, TCB Bank Limited, 255 787 210 411
Timeline
Head of Corporate Banking
CRDB Bank Plc
12.2023
Senior Manager Corporate Banking
CRDB Bank Plc
12.2022 - 11.2023
Senior Manager, Debt Structuring & Negotiation
CRDB Bank Plc
04.2021 - 11.2022
Head, Corporate Banking
United Bank for Africa (T) Ltd
07.2018 - 03.2021
Head, Corporate & Institutional Banking
Commercial Bank of Africa (T) Ltd
12.2015 - 07.2018
Head, Sales Corporate
Commercial Bank of Africa (T) Ltd
10.2014 - 11.2015
Snr Corporate Relationship Manager
Commercial Bank of Africa (T) Limited
05.2011 - 10.2014
Relationship Manager
Barclays Bank Tanzania Limited
10.2007 - 04.2011
Business Advisor
Barclays Bank (T) Limited
01.2006 - 09.2007
Customer Advisor
Barclays Bank (T) Limited
01.2005 - 12.2005
Bank Officer
National Microfinance Bank
04.2002 - 12.2004
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