MOUREEN MWAKIBINGA
DAR ES SALAAM
Summary
Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.
Overview
5
5
years of professional experience
Work History
Kitchen Assistant
National Collage of Tourism Restaurant
04.2024 - Current
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned food preparation equipment, floors and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Assist with unloading food supplies and storing them correctly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Removing garbage and ensuring proper waste disposal.
- Ensuring proper food storage include rotating stock, checking expiration dates, and storing food at the correct temperatures.
Customer Service Representative
Alliance In Motion Global, Incorporated Tanzania
11.2019 - 04.2024
- Updated account information to maintain customer records such as billings and payments for services.
- Answer and forward calls or mails to required department.
- Responded to customer requests for products, services, and company information.
- Carries out administrative duties such as filing, binding, typing scanning etc.
- Makes travel arrangements for senior staff and management such as flights booking, hotel reservation or meeting
- Maintains supplies inventory by checking to determine inventory level requesting order for supplies.
- Take and receive customer orders for goods and services and follow up.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided complaint resolution to more than 100 customers per year, Increased sales by 20%.
- Provide technical support to customers if required.
Education
Associate of Arts - Diploma in Culinary Arts.
National Collage of Tourism
Dar Es Salaam, Tanzania06-2026
High School - English, Geography And Literature
Ruvu Girls High School
2014
Skills
- Knife skills
- Inventory Management
- Safe food handling
- Dishwashing
- Food preparation
- Food safety
- Kitchen equipment operation
- Sanitation protocol
- Time Management
- Attention to details
- Teamwork
- Organization & Multitasking
- Customer service
Languages
Swahili
First Language
English
Advanced
C1
Timeline
Kitchen Assistant
National Collage of Tourism Restaurant
04.2024 - Current
Customer Service Representative
Alliance In Motion Global, Incorporated Tanzania
11.2019 - 04.2024
Associate of Arts - Diploma in Culinary Arts.
National Collage of Tourism
High School - English, Geography And Literature
Ruvu Girls High School
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