MOUREEN MWAKIBINGA
DAR ES SALAAM
Summary
Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.
Overview
5
5
years of professional experience
Work History
Kitchen Assistant
National Collage of Tourism Restaurant
Dar Es Salaam, Tanzania
04.2024 - Current
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned food preparation equipment, floors and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Assist with unloading food supplies and storing them correctly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Removing garbage and ensuring proper waste disposal.
- Ensuring proper food storage include rotating stock, checking expiration dates, and storing food at the correct temperatures.
Customer Service Representative
Alliance In Motion Global, Incorporated Tanzania
Dar ES Salaam, Tanzania
11.2019 - 04.2024
- Updated account information to maintain customer records such as billings and payments for services.
- Answer and forward calls or mails to required department.
- Responded to customer requests for products, services, and company information.
- Carries out administrative duties such as filing, binding, typing scanning etc.
- Makes travel arrangements for senior staff and management such as flights booking, hotel reservation or meeting
- Maintains supplies inventory by checking to determine inventory level requesting order for supplies.
- Take and receive customer orders for goods and services and follow up.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided complaint resolution to more than 100 customers per year, Increased sales by 20%.
- Provide technical support to customers if required.
Education
Associate of Arts - Diploma in Culinary Arts.
National Collage of Tourism
Dar Es Salaam, Tanzania06-2026
High School - English, Geography And Literature
Ruvu Girls High School
2014
Skills
- Knife skills
- Inventory Management
- Safe food handling
- Dishwashing
- Food preparation
- Food safety
- Kitchen equipment operation
- Sanitation protocol
- Time Management
- Attention to details
- Teamwork
- Organization & Multitasking
- Customer service
Languages
Swahili
First Language
English
Advanced
C1
Timeline
Kitchen Assistant
National Collage of Tourism Restaurant
04.2024 - Current
Customer Service Representative
Alliance In Motion Global, Incorporated Tanzania
11.2019 - 04.2024
Associate of Arts - Diploma in Culinary Arts.
National Collage of Tourism
High School - English, Geography And Literature
Ruvu Girls High School